Sehrish PowerPoint slides

1. Sehrish Amin
MS-HRM, IAS, UNIVERSITY OF PUNJAB, LAHORE
BBA, IBA UNIVERSITY OF PUNJAB, LAHORE

3. Emotional Intelligence
 Emotional intelligence refers to the ability to identify and manage one’s own
emotions, as well as the emotions of others.

4. Self Awareness
 Self awareness is the ability of an individual to understand what type of emotions
he or she is experiencing, willingness to acknowledge them and capability to
express them
 Example : An angry passenger

5. Other awareness
 Other awareness is the ability to recognize and understand the emotions of others
that other people are feeling.
 Example: Professor Poor other awareness

6. Emotion Regulation
 It refers to being able to recover quickly from emotional experiences
 Example: A car driver

7.  Why Emotional Intelligent is important in organizations especially in leaders

8. Aristotle Quote