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EMOTIONAL
INTELLIGENCE
ORGANISATION BEHAVIOUR
Code – CUTM1201
Presented by – RAJESH
WHAT IS EMOTIONAL INTELLIGENCE?
• Emotional intelligence is the ability of a person
by which he understand his emotions sentiment
and actions as well as that of others.
• Emotional intelligence is the ability to
experience and express emotion in self and
others appropriately.
GOLEMAN’S DIMENSION
OF EI
EI
Self
awareness
Self
management
Social
awareness
Empathy
Self Motivation
1. Self awareness is the ability to evaluate yourself socially and understand how
your behavior is being perceived by others. If you’re self-aware, you know how
you’re feeling, how you’re acting, and how you appear.
2. Self Management is the ability to remain calm in emotionally trying situations.
While many factors influence how you feel and may be beyond your control, if
you’re highly self regulated, you’re good at controlling your reactions.
3. Self motivation is the ability to make yourself work with little to no pressure from
others. Some sources of internal motivation include curiosity, a desire to fulfill your
potential or a desire to see your vision come to life.
4. Empathy commonly described as the feeling of a person
imagining himself in another's situation, “putting himself in the
other's shoes”. It represents the skill to understand how others feel
and what it means, and to communicate these emotions to others.
5. Social awareness is the ability to pick up on social cues and communicate
well with others. It requires being quick on one’s feet in conversations. Socially
aware people are often very good listeners, who can easily figure out what’s
important to the people they speak with.
Emotional Intelligence.pptx

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Emotional Intelligence.pptx

  • 2. WHAT IS EMOTIONAL INTELLIGENCE? • Emotional intelligence is the ability of a person by which he understand his emotions sentiment and actions as well as that of others. • Emotional intelligence is the ability to experience and express emotion in self and others appropriately.
  • 4. 1. Self awareness is the ability to evaluate yourself socially and understand how your behavior is being perceived by others. If you’re self-aware, you know how you’re feeling, how you’re acting, and how you appear. 2. Self Management is the ability to remain calm in emotionally trying situations. While many factors influence how you feel and may be beyond your control, if you’re highly self regulated, you’re good at controlling your reactions. 3. Self motivation is the ability to make yourself work with little to no pressure from others. Some sources of internal motivation include curiosity, a desire to fulfill your potential or a desire to see your vision come to life.
  • 5. 4. Empathy commonly described as the feeling of a person imagining himself in another's situation, “putting himself in the other's shoes”. It represents the skill to understand how others feel and what it means, and to communicate these emotions to others. 5. Social awareness is the ability to pick up on social cues and communicate well with others. It requires being quick on one’s feet in conversations. Socially aware people are often very good listeners, who can easily figure out what’s important to the people they speak with.