Emotional intelligence (EI) involves the ability to understand and manage one's own emotions and recognize emotions in others. There are three main models of EI: ability-based EI focuses on competencies and skills; mixed models incorporate both emotional abilities and emotional self-perceptions; trait EI refers to self-perceptions of emotional abilities. EI involves interpersonal skills like empathy as well as intrapersonal skills like self-awareness and stress management that can help one cope with environmental demands.

1. HUMANERING & EMOTIONAL
INTELLIGENCE

2. 1 – Emotional Intelligence (Connote)
2 - Domains of Emotional Intelligence
3 - Emotional intelligence Models

3. A dictionary definition might include “an array
of no cognitive capabilities, competencies, and
skills that influence one’s ability to succeed in
coping with environment demands and
pressures.”

4. Emotional Intelligence (EI) describes the
ability, capacity, skill or, in the case of the trait
EI model, a self-perceived ability, to identify,
assess, and manage the emotions of one's self,
of others, and of groups

5.  Intrapersonal
• Emotional self-awareness
• Assertiveness (boldness)
• Self-regard
• Self-actualization
• Independence

6.  Adaptability
• Problem-solving
• Reality testing
• Flexibility

7.  Interpersonal
• Empathy (Understanding, Sympathies)
• Interpersonal relationship
• Social responsibility

8.  Stress management
• Stress tolerance
• Impulse (Desire) control

9.  General mood
• Happiness
• Optimism

10. There are three main models of EI:
 Ability EI models
 Mixed models of EI
 Trait EI model

11.  The ability based model views emotions as
useful sources of information that help one to
make sense of and navigate the social
environment. The model proposes that
individuals vary in their ability to process
information of an emotional nature and in their
ability to relate emotional processing to a wider
cognition. This ability is seen to manifest itself
in certain adaptive behaviors

12.  The model focuses on EI as a wide array of
competencies and skills that drive leadership
performance. Goleman's model outlines four
main EI constructs.
 Self-awareness — the ability to read one's
emotions and recognize their impact while using
gut feelings to guide decisions.

13.  Self-management — involves controlling one's
emotions and impulses and adapting to changing
circumstances.
 Social awareness — the ability to sense,
understand, and react to others' emotions while
comprehending social networks.
 Relationship management— the ability to inspire,
influence, and develop others while managing
conflict.

14. Trait EI is "a constellation of emotion-related self-
perceptions located at the lower levels of
personality". In lay terms, trait EI refers to an
individual's self-perceptions of their emotional
abilities.