This document discusses emotional intelligence and its components. It defines emotional intelligence as the ability to identify and manage one's own emotions and the emotions of others. It describes self-awareness as understanding one's own emotions, other awareness as recognizing emotions in others, and emotion regulation as quickly recovering from emotional experiences. It notes that emotional intelligence is important for organizations and leaders.

1. Sehrish Amin
MS-HRM, IAS, UNIVERSITY OF PUNJAB, LAHORE
BBA, IBA UNIVERSITY OF PUNJAB, LAHORE

3. Emotional Intelligence
 Emotional intelligence refers to the ability to identify and manage one’s own
emotions, as well as the emotions of others.

4. Self Awareness
 Self awareness is the ability of an individual to understand what type of emotions
he or she is experiencing, willingness to acknowledge them and capability to
express them
 Example : An angry passenger

5. Other awareness
 Other awareness is the ability to recognize and understand the emotions of others
that other people are feeling.
 Example: Professor Poor other awareness

6. Emotion Regulation
 It refers to being able to recover quickly from emotional experiences
 Example: A car driver

7.  Why Emotional Intelligent is important in organizations especially in leaders

8. Aristotle Quote