Communication Non verbal communication

1. NON-VERBAL
COMMUNICATION

2. CONTENTS:
 COMMUNICATION
 INTRODUCTION TO NON VERBAL COMMUNICATION
 FORMS OF NON- VERBAL COMMUNICATION
IMPORTANCE OF NON-VERBAL COMMUNICATION
 CONCLUSION
NONVERBAL COMMUNICATION 2

3. COMMUNICATION
• Communication is simply the act of transferring idea, feelings ,
thoughts emotion and information one person to another.
• On the basis of methods, media used or expression communication can
be classified in to
• Verbal
• Non- verbal

5. NON-VERBAL COMMUNICATION
• Non verbal communication is all types of communication that do not
involve the exchange of words.
• Transmission of messages by a medium other than speech or writing.
• Sign language and written words are not considered nonverbal
communication.

6. FORMS OF NON-VERBAL
COMMUNICATION
• NON VERBAL COMMUNICATION INCLUDES
• Signs
• Symbols
• Body language
• Gestures
• Postures
• Facial expressions
• Haptics
• vocalic
• Silence
• Sense of dressing

7. SIGNS
• Sometimes considered symbolic by the receivers
• Smile- A symbol of happiness
• Cry- A symbol of sadness and sometimes
happiness
• Frown- A symbol of displeasure
SYMBOLS
• Sub set of signs, with great meaning and depth.
Religious and cultural symbols
Patriotic symbols
Humanitarian symbols
• Jewelry, tattoos, cars, clothing and other things
to communicate social status, financial means, influence or religion.

8. BODY LANGUAGE
• Changes that occur in the body position and movements hat show
what the person is feeling or thinking.
• Involuntary and unconscious.
• Powerful impact on others.

9. GESTURES
• Non- vocal bodily movement intended to express meaning.
• Maybe articulated with the hands, arms or body and also includes
movements of the head, face and eyes.
• Gestures are two types
• Positive gestures
• Open palms
• Eye to eye confrontation
• Smile
• Equal handshake
• Negative gestures
• ‘Dog call’

10. POSTURE
• Way we hold ourselves, stand or sit.
• Graceful posture is a great
asset in any business.
FACIAL EXPRESSIONS
• Face is the index of mind the eyes, the lips and
the muscles express many feelings.
• It can also be deceived by manipulation.

11. HAPTICS
• It refers to the sense of touch.
• Touching people can communicate friendship,
love, approval, hatred, and anger.
• Kiss on the chick
• A pat on the shoulder
• Slap on the back

12. VOLCALICS (Paralanguage)
• Use of voice to communicate includes elements such as pitch, rate,
pauses, volume, tone of voice, silences,
laughs, screams, sighs, etc.
SILENCE
Communicate contentment, awkwardness, anger,
respect, thoughtfulness, empathy.

13. THE IMPORTANCE OF NONVERBAL
COMMUNICATION
• Strengthens the first impression and it is important because the first
impressions affects our perception.
• It plays a role in face to face situation.
• It expresses non verbal paralinguistic messages.
• Provide feedback.
• Regulate the flow of communication.
• Reinforce or modify what is said.

14. CONCLUSION…..
• A knowledge of the several factors involved with nonverbal
communication, and an awareness of its power will improve our
ability to communicate with others.

15. THANK YOU……