VERBAL COMMUNICATION
•Refers to an interaction in which words
are used to relay a message.
•It is the ability to communicate by using
words.
5 ASPECTS TO CONSIDER IN
VERBAL COMMUNICATION
•Appropriateness
•Brevity
•Clarity
•Ethics
•Vividness
APPROPRIATENESS
•The language that you use should
be appropriate to the environment
or occasion (i.e., whether formal or
informal).
BREVITY
•Speakers who often use simple yet
precise and powerful words are
found to be more credible.
CLARITY
•The meaning of words, feelings, or
ideas may be interpreted differently by
a listener; hence, it is a essential for you
to clearly state your message and
express your ideas and feelings.
ETHICS
•Words should be carefully chosen in
consideration of the gender, roles,
ethnicity, preferences, and status of the
person or people you are talking to.
VIVIDNESS
•Words that vividly or creatively describe
things or feelings usually add color and
spice to communication. Hence, you are
encouraged to find ways to charm your
audience through the use of vivid words.
NON VERBAL
COMMUNICATION
•Refers to an interaction where behavior is
used to convey and represent meanings. All
kinds of human responses that are not
expressed in words are classified as non
verbal communication.
MASTERY OF NONVERBAL
COMMUNICATION IS IMPORTANT FOR
SEVERAL REASONS
•1. It enhances and emphasizes the message of
your speech, thus making it more meaningful,
truthful, and relevant.
•2. It can communicate feelings, attitudes, and
perceptions without you saying a word.
3. It can sustain the attention of listeners and
keep them engaged in the speech.
4. It gives the audience a preview to the type
of speaker you are.
5. It makes you appear more dynamic and
animated in your delivery.
6. It serves as a channel to release tension
and nervousness.
7. It helps make your speech more
dramatic.
8. It can build a connection with listeners.
9. It makes you a credible speaker.
10. It helps you vary your speaking style
and avoid a monotonous delivery.
10 ASPECTS OF NONVERBAL
COMMUNICATION
1. Facial Expressions
2. Kinesics
3. Paralinguistics
4. Proxemics
5. Body language and posture
6. Gaze / Eye Contact
7. Haptics
8. Appearance
9. Chronemics
10. Physiological responses
FACIAL EXPRESSIONS
•The look on an individual’s face is often
the first thing we see. A smile, frown, or
grimace tells a lot about their mood and
how the subsequent conversation will
go. Expressions of happiness, sadness,
anger and fear are universal emotions
and key forms of nonverbal.
KINESICS
Kinesics is the interpretation of body
communication such as facial
expressions and gestures, nonverbal
behavior related to movement of any
part of the body as a whole.
PARALINGUISTICS
•Paralinguistics ( or vocalics) refers to
the aspects of verbal communication
that aren’t the words themselves. Your
tone of voice, loudness, and pitch are
common aspects of paralanguage.
BODY LANGUAGE AND POSTURE
•Body language is a range of
nonverbal signals that you can use to
communicate your feelings and
intentions. These include your
posture, facial expressions, and hand
gestures.
PROXEMICS
•Proximity references how near
something is. Human beings take
personal space seriously. They also
interpret physical distances in
interactions differently.
GAZE / EYE CONTACT
•Our eye contact is a massive
factor in nonverbal
communication because it can
give clues to how we feel.
HAPTICS
•Communication by touch is called haptics.
Touch is powerful because our emotions
drive it. Our social class, gender, and of
course, our upbringing all determine how
we respond to touch.
APPEARANCE
•Your appearance is another thing
people notice immediately. Your
hairstyle, clothing, tattoos, piercings,
and even body shape give off cues.
This can encourage snap judgements
from other people.
CHRONEMICS
•Chronemics is the role time
plays during communication.
How people interpret time can
be personal, cultural, or have to
do with their power or status.
PHYSIOLOGICAL RESPONSES
•Your body naturally sends out
nonverbal signals that are nearly
impossible to control. This includes
nervous sweating, blushing, or tearing
up.

VERBAL-AND-NON-VERBAL-COMMUNICATION.pptx

  • 1.
    VERBAL COMMUNICATION •Refers toan interaction in which words are used to relay a message. •It is the ability to communicate by using words.
  • 2.
    5 ASPECTS TOCONSIDER IN VERBAL COMMUNICATION •Appropriateness •Brevity •Clarity •Ethics •Vividness
  • 3.
    APPROPRIATENESS •The language thatyou use should be appropriate to the environment or occasion (i.e., whether formal or informal).
  • 4.
    BREVITY •Speakers who oftenuse simple yet precise and powerful words are found to be more credible.
  • 5.
    CLARITY •The meaning ofwords, feelings, or ideas may be interpreted differently by a listener; hence, it is a essential for you to clearly state your message and express your ideas and feelings.
  • 6.
    ETHICS •Words should becarefully chosen in consideration of the gender, roles, ethnicity, preferences, and status of the person or people you are talking to.
  • 7.
    VIVIDNESS •Words that vividlyor creatively describe things or feelings usually add color and spice to communication. Hence, you are encouraged to find ways to charm your audience through the use of vivid words.
  • 8.
    NON VERBAL COMMUNICATION •Refers toan interaction where behavior is used to convey and represent meanings. All kinds of human responses that are not expressed in words are classified as non verbal communication.
  • 9.
    MASTERY OF NONVERBAL COMMUNICATIONIS IMPORTANT FOR SEVERAL REASONS •1. It enhances and emphasizes the message of your speech, thus making it more meaningful, truthful, and relevant. •2. It can communicate feelings, attitudes, and perceptions without you saying a word.
  • 10.
    3. It cansustain the attention of listeners and keep them engaged in the speech. 4. It gives the audience a preview to the type of speaker you are. 5. It makes you appear more dynamic and animated in your delivery. 6. It serves as a channel to release tension and nervousness.
  • 11.
    7. It helpsmake your speech more dramatic. 8. It can build a connection with listeners. 9. It makes you a credible speaker. 10. It helps you vary your speaking style and avoid a monotonous delivery.
  • 12.
    10 ASPECTS OFNONVERBAL COMMUNICATION 1. Facial Expressions 2. Kinesics 3. Paralinguistics 4. Proxemics 5. Body language and posture
  • 13.
    6. Gaze /Eye Contact 7. Haptics 8. Appearance 9. Chronemics 10. Physiological responses
  • 14.
    FACIAL EXPRESSIONS •The lookon an individual’s face is often the first thing we see. A smile, frown, or grimace tells a lot about their mood and how the subsequent conversation will go. Expressions of happiness, sadness, anger and fear are universal emotions and key forms of nonverbal.
  • 15.
    KINESICS Kinesics is theinterpretation of body communication such as facial expressions and gestures, nonverbal behavior related to movement of any part of the body as a whole.
  • 16.
    PARALINGUISTICS •Paralinguistics ( orvocalics) refers to the aspects of verbal communication that aren’t the words themselves. Your tone of voice, loudness, and pitch are common aspects of paralanguage.
  • 17.
    BODY LANGUAGE ANDPOSTURE •Body language is a range of nonverbal signals that you can use to communicate your feelings and intentions. These include your posture, facial expressions, and hand gestures.
  • 18.
    PROXEMICS •Proximity references hownear something is. Human beings take personal space seriously. They also interpret physical distances in interactions differently.
  • 19.
    GAZE / EYECONTACT •Our eye contact is a massive factor in nonverbal communication because it can give clues to how we feel.
  • 20.
    HAPTICS •Communication by touchis called haptics. Touch is powerful because our emotions drive it. Our social class, gender, and of course, our upbringing all determine how we respond to touch.
  • 21.
    APPEARANCE •Your appearance isanother thing people notice immediately. Your hairstyle, clothing, tattoos, piercings, and even body shape give off cues. This can encourage snap judgements from other people.
  • 22.
    CHRONEMICS •Chronemics is therole time plays during communication. How people interpret time can be personal, cultural, or have to do with their power or status.
  • 23.
    PHYSIOLOGICAL RESPONSES •Your bodynaturally sends out nonverbal signals that are nearly impossible to control. This includes nervous sweating, blushing, or tearing up.