non verbal communication

1. Submitted to :-
VIRAG SHAH
Submitted
by :-
Vishal Bhavasar
Bhavik Shah
Krunal Prajapati
Milan Prajapati
Jay Patel

3. Communication
• Communication is sending and receiving
information between two or more people.
• The information conveyed can include facts,
ideas, concepts, opinions, beliefs, attitudes,
instructions and even emotions.

4. Types of Communication
Verbal Non-verbal
Oral Written Body language
o Speech Email Tone of voice
o Video Letters Posture
o Radio Reports Facial expression
o TV Memo

5. Nonverbal communication
• Non-verbal communication is defined as “the
process of using wordless messages to
generate meaning.”
• It's important to recognize, though, that it's
our nonverbal communication—our facial
expressions, gestures, eye contact, posture,
and tone of voice—that speak the loudest.
• The use of non-verbal communication can
create a whole new meaning to a message

6. Types of nonverbal communication
• Kinesics
• Oculesics
• Haptics
• Paralanuguage/ Vocalics
• Appearance
• Silence

7. Kinesics
• Kinesics is the interpretation of body motion
such as facial expression, posture, and
gesture.
• About 60-80 percent of our message is
communicated through our body language,
and only 7-10 percent is attributable to the
actual word of conversation.

8. Oculesics
• Oculesics a subcategory of kinesics, is the
study of eye movement, eye behavior and
eye-related nonverbal communication.
• Eye contact is a direct and powerful form of
non verbal communication.

9. Haptics
• Haptics communication is form of the non
verbal communication. The way people and
animals communicate via touching.
• Touch is the most effective mean to
communicate fillings and emotions.

10. Paralanguage
• Paralanguage is communication that goes
beyond specific spoken words .
• tone,
• pitch,
• volume.

11. Appearances
• Appearances is a major factor used to judge
person.
• It is physical characteristic such perfume,
make-up ,jeweler.

12. Silence
• Silence can create positive or negative
environment or situation.
• In Nonverbal communication, Silence can
create tension and uneasiness or create a
peaceful situation.

13. Limitations of non verbal communication
• Lack of formality
• Difficult to understand
• Long conversation are not possible
• Multi-channel

14. Lack of formality
• Non verbal communication does not follow
any rules, formality or structure like other
communication.
• Most of the cases people unconsciously and
habitually engaged in non verbal
communication by moving the various parts of
the body.

15. Difficult to understand
• It needs more a repetitions in non verbal
communication.
• This type of communication use gesture,
facial expression, eye contact, touching etc..

16. Long conversation are not possible
• In non verbal communication, long
conversation and necessary explanations are
not possible.
• You cannot discuss the main objective of your
message.

17. Multi-channel
• While watching someone’s eyes, you may miss
something significant in a hand gesture.
• Everything is happening at once and therefore
it may be confusing to try to keep with
everything.

18. Conclusion:-
So what have we learned?
 Make appropriate eye contact.
 Tone down the facial expression.
 Develop a firm equitable handshake that will help you
make a great first impression for the rest of your life.

19. Continue…..
 Not real faces.
 Cannot rate emotions.
 Research helps psychologists understand
how people interact.
 SST developed to help people interact
more successfully with others.

20. “Be Tentative when interpreting
others.”
“Master your knowledge of Body
Language or it will master you.”