3. ADMINISTRATIVE EXPERIENCE
Execute and maintain clean environment daily
Open and close the office
Make morning coffee, provide refreshments
Answering the phone and welcoming patients, clients and customers
Process incoming and outgoing mail, scanning, copying, filing
Arrange meetings, make conference calls, manage and update records
Draft agendas, prepare minutes, coordinate schedules and meetings
Pull and file records
Order office supplies and restock supplies
Check office equipments for operations and upkeep, make sure maintenance is up to date
Prepare reports and provide assistance for patients and clients receiving government benefits
Assist in the preparation of clerical and administrative reports
Maintain files of raw or abstracted data
Collect materials for briefings and informally provide instructions
Maintain manual activities and automated database(s) for assigned areas or sections
Review and edit reports, memos, meeting minutes, outgoing correspondence for accuracy,
grammar check, punctuation and clarity of thought
Compose and type correspondence, reports, studies, findings and messages in final form
Research outside activity, in-house records, and reference materials for administrative request of
information
4. HEALTH AND MEDICAL EXPERIENCE
Successfully work as part of a clinical team by providing health care screening and education
services to patients and clients
Review patients’ health history forms, referrals, or records for clarification and completion
Obtain patient complaints of present illnesses and history
Assess, evaluate, and document patient health information as necessary
Identify health issues and refer them to providers, coworkers, and other healthcare partners as a
need-to-know basis
Train assistants with providing extensive patient education on HIPAA and OSHA regulations and
standard for office policies and procedures
Train new employees on clinical procedures/standards
Provide extensive patient education on prescriptions and methods of preventions of transmitted
diseases
Assist with patient examinations; Obtain vital signs, collect specimen, perform in-office lab test,
draw blood, and prepare specimens for outside lab
Explain office visits and exam procedures, prepare patients and assist providers with the
examination
Knowledgeable with common prescriptions dosages, preparation and administration of vaccines
and medications as directed
Perform diagnostic testing, such as EKG, PFT, U/A, STREP, PTT/INR, HCT, BS, HCG, EAR &
EYE IRRIGATION, EAR & EYE SCREENING, HOLTER PLACEMENT & MONITORING, ABI, VAT
& ENG
Counsel and educate patients about contraceptives, pregnancy and prenatal care
5. INFORMATION TECHNOLOGY EXPERIENCE
Keeping inventory of the computers and soft wares for location
Setting up workstations for computers or laptops request
Prepare minutes and accounting for services provided
Expunged authorized outdated Information for new information
Check computers operations for upload
Monitor the use of computers in the lab by students for course work
Taught software applications for course study and how to create user ID and password
Scan and enter serial numbers for computers, disks, soft wares, programs, input and output
devices for operative manuals and manufacturers information to assemble workstation
Tracking the location of computers, laptop, tablet PC and docking station for updates, damages,
repairs, exchange, expunged, rebuild and redistribute.
Remove and defragment outdated or inoperative Hard Drive & Disk
Assisted with the monitoring of computer operations at the Data Center
Keep records of computers, copiers, and scanners for maintenance and operation
Diagnose computer and software minor route and disconnection problems
Ability of importing and exporting data to analyze problem
Used computer for auditing medical record for ethical coding
Used computer to registered patients for health services
Used computer to find locations and assist with given directions
8. SUMMARY OF QUALIFICTIONS
Possess a professional work ethic that generate a productive and quality of medical practice
Extensive experienced in family and internal practice, outreach clinic, and ob/gyn
Extensive experienced performing clinical skills
Skilled in computerized documentation and appointment scheduling
Possess a strong working knowledge of medical terminology, procedure coding (Cpt), and diagnosis code (Icd-9).
Knowledge of insurance procedure for reimbursement and referral
Completed certificate medical assistant program in high standing
Completed certificate of achievement phlebotomy technician
Completed a training for Patient Care Technician II
Certified Registry of the American Medical Technologists ID#135432
SKILLS
Administrative procedures for patient registration, payment, and insurance verification
Clinical procedures for diagnosis, treatments, and documentations
Record Management for timely manner information and accuracy
Appropriateness of oral and written communication
Procedures for filing and operating office computer
Knowledge of medical legal ethical and medical billing
EDUCATION
University of Maryland University College – MS in Healthcare Administration 2016
University of Maryland University College – BS in Psychology 2014
Anne Arundel Community College, Arnold MD – AAS in Medical Assisting 2011
West Springfield High School, VA. Diploma in Business 1986
9. I am currently pursuing my master of science in Healthcare Administration
10. BELIEF
"Knowledge is the power to make changes" the more you know the better your chance for the
best. What I want is to give the best of me with what I know is right, good, decent and fair.
"Giving chance is to know the ability of others” for my understanding for seeking employment to
show my abilities to perform to meet and learn the expectations of others.
“Ability is performing” for asking for the chance to have a job that I feel I’m knowledgeable for
capable to perform to produce the best.
“Intelligent and diligent is to be reasonable” for my ethical values to be tactful with different views
for respect when I disagree.
“Experience with talent is the achievement” for going in the right direction
“Prevent is better than cure” for not taken unnecessary risk for risk aversion.
“Learning is for gaining new knowledge” for my willingness to explore
“Compassion is for harmony” for having feeling to consider others opinion for debate, ‘you may be
right and I may be wrong’ for never to disvalue anyone views to affirm my stand.
16. TEST FOR MY CAPABILITIES
Is to give me a chance
To show I'm capable
I'm knowledgeable
I can produce result
I can go beyond
I'm dependable
I'm honest
Call me for a job interview
