1. Mary Daoust
4957 Northlawn, Sterling Heights MI, 48310 | (248)269- 3289 | mdaoust820867@gmail.com
Professional Summary
· Energetic receptionist with 5+ years of work in a fast – paced environment handling multiple patient schedules, confidential paperwork
and providing quality patient care.
Skills Highlights
Trained in taking vitals and assisting with in office procedures
Charting expertise
Calm and level headed under duress
Dedicated team player
Well versed in insurance authorizations and coverage verification
Proper phone etiquette
Medical terminology
Employee training and development
Experience with Word, Excel, PowerPoint and Outlook programs
Professional Experience
RECEPTIONIST | DENNIS DAHLSTEDT M.D., GASTROENTEROLOGY | SEPT 2009 - CURRENT
· Headed scheduling department organizing personal and professional calendars including office, hospital and off -site procedures providing
reminders of upcoming meetings and events. Maintained office inventory and maintenance schedules. Screened patient calls and inquiries
and directed them as appropriate. Detailed charting and filing of confidential patient records. Confirmed insurance coverage and obtained
authorizations. Trained new employees in office setting to provide the best in patient care.
RECEPTIONIST | RAINA ERNSTOFF M.D., NEUROLOGY | AUG 2007 – SEPT 2009
· Assisted patients by phone, including scheduling appointments and treatments and providing reminder calls. Maintained the front desk
and reception area in a neat and organized fashion. Served as a central point of contact for all outside vendors. Made copies, sent faxes and
handled all incoming and outgoing correspondence. Documenting patient vitals as well as assisting with in office testing and maintenance
of in office equipment.
Education and Training
2012 Oakland Community College – Royal Oak, MI
Associates Degree – General Studies
Coursework in Communications and Psychology
Graduated on Deans List
2004 Hazel Park High School – Hazel Park, MI
Graduated Diploma
Lettered in Swimming and Golf
