1. 125 Theodore ave
Warwick, RI 02886
Phone 401368-6983
E-mail honeybee3377@msn.com
Melissa Harrison
Summary of
qualifications
 Time Management
 Able to work independently and within teams
 Processional telephone voice and excellent communication skills
 Successful Administrative services including faxing and copying
 Self-starter, highly motivated, ambitious and goal oriented
 Knowledgeable in Word and Excel
 Detail oriented and efficient
 Flexibility by adapting quickly to changes
Education 1/2003 Community College of Rhode Island
Associates of Science, Medical Administration Assistant
 Business File Management
 Medical Transcription
 Medical Doc Processing
 Cpt Med Insurance coding
 Icd-Cm med Insurance coding
 Office accounting
 Medical Terminology
 Medical Office-Administration
3/2003 Even Start of Newport
GED
Professional
experience
10/2015- 12/2015 Office Team/Robert Half
Temp. at Provant Customer Service
• Answer Phones
• Make Appointments
• Help Navigate web site
• Email appointment conformations
• Send and receive forms Via Email
• Respond to voice mail
• Problem solve
• Search for files in excel records
• Direct/Transfer Phone Calls

2. 2/2007-8/2015 Vanguard Home Medical
Fax Coordinator/Customer Service/File Clerk/clinical Office
Support
 Co-ordinate all incoming faxes
 Work with multiple computer programs for incoming orders
 Enter orders into computer
 Verify insurances
 Answer phones
 Transmit correspondence or medical records by mail, e-mail, or fax.
 Maintain medical records, technical library, or correspondence files.
 Transmit correspondence or medical records by mail, e-mail, or fax.
 Operate office machines, such as photocopiers and scanners, facsimile
machines, voice mail systems, and personal computers.
 Create, maintain, and enter information into databases
10/2006-9/2006 Dr Nesbet and Scott -Warwick, Rhode Island
Medical Receptionist
 Greet persons entering establishment, determine nature and purpose of
visit, and direct or escort them to specific destinations.
 Receive payment and record receipts for services
 Schedule appointments and maintain and update appointment
calendars
 Operate Telephone and switchboard to answer, screen, forward calls,
provide information, taking messages, and scheduling appointments
 File and maintain records using medical manager
 Maintain medical records, technical library, or correspondence files.
6/2006-9-2006 West Bay Center for Woman’s Health
Medical Assistant
 Show Patients to examination rooms and prepare them for the physician
 Perform routine laboratory tests and sample analyses
 Set up medical laboratory equipment
 Inventory and order medical, lab, office supplies and equipment
 Record Patients’ medical history, vital statistics, and information such as
test results in medical records
 Prepare treatment rooms for patient examinations, keeping the rooms
clean.
 Interview patients to obtain medical information, and measure their vital
signs, weight, and height.

3.  Clean and sterilize instruments and dispose of contaminated supplies.
 Perform general office duties, such as answering phones, completing,
insurance forms.
Objective
I am a dedicated Fax Coordinator and File
Clerk with 8 years of experience combining customer
service expertise, filing and data entry, in
Administrative and Customer service call center. I am
looking for a position as an Administrator, secretary, file
clerk, or data entry in a fast growth company.