Successfully reported this slideshow.
Your SlideShare is downloading. ×

Non-surgical ways of improving surgical outcomes

Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Loading in …3
×

Check these out next

1 of 18 Ad

Non-surgical ways of improving surgical outcomes

Download to read offline

Recommendations for change in healthcare
> Leading practice within complex projects

Translate to a Project
> Teams create change

What does this mean in practice
> Use workflow mapping


Recommendations for change in healthcare
> Leading practice within complex projects

Translate to a Project
> Teams create change

What does this mean in practice
> Use workflow mapping


Advertisement
Advertisement

More Related Content

Slideshows for you (20)

Similar to Non-surgical ways of improving surgical outcomes (20)

Advertisement

Non-surgical ways of improving surgical outcomes

  1. 1. NON- SURGICAL BEST PRACTICE VIA THE NSA SPINE WORKSHOP, HAKUBA 2017
  2. 2. DR DOUGLAS FAHLBUSCH DOCTOR, MANAGER, PATIENT Perioperative Healthcare Consulting MBBS, FANZCA, GDM, GAICD Improving Healthcare Risk and Cost via the User Experience
  3. 3. HEALTHCARE IS >1,000 YEARS OLD PROFESSIONAL MANAGEMENT 100. HEALTHCARE MANAGERS 30…They need our help HEALTHCARE TODAY
  4. 4. HEALTHCARE TODAY
  5. 5. HEALTHCARE TODAY
  6. 6. HEALTHCARE TODAY
  7. 7. HEALTHCARE TODAY
  8. 8. PERIOPERATIVE HEALTHCARE IS COMPLEX
  9. 9. WHY DO HEALTHCARE PROJECTS FAIL? ▸Isolated improvement objectives ▸infection, DVT etc ▸Isolated business improvement objectives ▸Cost, cost, cost etc ▸Often business projects conflict with clinical ▸Reverse not generally true - good healthcare is cheaper healthcare
  10. 10. RECOMMENDATIONS FOR CHANGE IN HEALTHCARE HOW DO WE TRANSLATE THIS INTO PRACTICE?
  11. 11. TRANSLATE TO A PROJECT TEAMS CREATE CHANGE www.IHI.org - Institute for Healthcare Improvement ▸ Individuals and teams can feel powerless ▸ Provide a process for individuals to initiate this process
  12. 12. WHAT DOES THIS MEAN IN PRACTICE USE WORKFLOW MAPPING 1.Identify a care segment that has opportunities for improvement 2.Develop a first draft of the improvement by interviewing those that do the work (‘experts’) 3.Start with post-it notes - then electronic 4.Validate the draft against the actual process (observation) 5.Close the loop: repeat the exercise with your experts
  13. 13. IDENTIFY A CARE SEGMENT ▸Care segments ideal for process mapping: ▸high consumption of resources (labor, supplies, time, and space) ▸Specific eg’s include non-value-added clinical and administrative tasks ▸60 minutes draft workflow of the care segment with the team: ▸Use a supervisor/ coach to facilitate the conversation ▸Prepare the attendees with Expected Questions ▸Use two people to take notes
  14. 14. PROCESS MAPPING 1 - POST-IT NOTES OUTPUT OF 60 MINUTE TEAM MEETING
  15. 15. PROCESS MAPPING 2 - ELECTRONIC CONVERSION AND VALIDATION CONVERSION TO ELECTRONIC FINDS MISSING STEPS AND MISUNDERSTANDINGS
  16. 16. VALIDATION/ CLOSE THE LOOP ▸Repeat observation captures: ▸general/ high level flow, and ▸where the detail fits ▸Highlights new opportunities eg ▸gaps, ▸other non-value-added processes ▸Brings reality to the concept(s)/ new workflow
  17. 17. NEXT STEPS ▸Identify a care segment that has opportunities for improvement ▸Perioperative Healthcare Consulting www.perioperative.com.au ▸Acknowledgments: ▸www.ihi.org ▸www.companydirectors.com.au
  18. 18. NON- SURGICAL BEST PRACTICE VIA THE NSA SPINE WORKSHOP, HAKUBA 2017 Douglas Fahlbusch Perioperative Healthcare Consulting www.perioperative.com.au 08 8552 1996 ~ 0427 719 046

Editor's Notes

  • Validation via repeat observation: captures general/ high level flow, and where the detail fits
    Close the loop: highlights new opportunities eg gaps, non-value-added processes - brings reality to the concept(s)

×