Unique Abilities and Expertise for Healthcare and Administrative Roles
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Unique Abilities and Expertise for Healthcare and Administrative Roles
- 1. WhatMadeMeUnique ishaving MultiplesAbilities. • Ability for Multi-Tasking • Capability for Creativity • Expertise for Knowledgeable • Ability to Prioritize, Organize, andCommunicate • Proven Record for Customer Service • Orientation to Details and Meticulousness Recordkeeping and Making Reports • Experience for GettingWork Done and GettingThings Done onTimely Manner. • Punctuality andCoordination to Performed Satisfactory Duties at All levels for Clerical, Clinical, Secretarial, and Executive • Educated for Procedures, Protocols, and Policies of creating report, documenting activities, updating information and demographic, archiving record, scanning document and identification, transmitting data, emailing, photocopying, faxing, organizing, and researching. • Interpersonal relationship for interacting effectively with managers, supervisors, leaders, clients, patients, visitors, vendors, staffs and friends and coworkers. • Diversity for Leadership andTeamwork. • Management Skills for Utilizing Resources • Computer skills for hardware and software operation for medical record, clients record, sales record, and product lists, customer invoices, spreadsheets, presentations, and newsletters. • Internet skills for searching and researching information, business, company, institution, and organization Leadership for Proficiency Efficiency and Effectiveness
- 2. Highlights of My Expertise, Education & Experience HIGHLIGHTS OF EXPERTISE Administrative Support & Health Assistant 5+ years of experience in a healthcare setting and 10+ years of experience in administrative setting Excellent knowledge of medical terminology for best practices, procedures, and policies to ensure integrity, security, and confidentiality of data shared within and outside of an organization Successfully worked as part of a healthcare team, providing clinical and administrative support for health screening and education services to patients and clients Rendered first aid, evaluated health, and documented patient information Knowledge of common prescriptions, dosage, preparation, and administration Administered vaccines and medications as directed by the physician Reviewed patients’ health history forms, referrals, or records for clarification and completion Obtained patient complaint of present illnesses and history Identified health issues and communicated relevant data to providers, coworkers, and other healthcare partners on a need to know basis Documented physician orders Transported Patients Typed 45 WPM (word per minute) with accuracy Data Entry 18000 KPH (keystrokes per hour) with zero errors Advanced with using Window Microsoft Office Suite and Macintosh Apache Open Office Technical Skills for Day-to-Day Office Operations Checking emails, responding to emails, producing email newsletter and generate bulk mailings Drafting office correspondence, letters, reports, and assisting with creating publications Proofreading, editing and updating materials for meetings and publications Registering patients for procedure, assisting clients with appropriate information, data or report, and entering donors gifts and pledges for acknowledgement and thank you Operating a multi-phone systems for answering, calling, and transmitting calls Using Google calendar and Microsoft Outlook to scheduling appointments Sorting and distributing incoming office mails, processing outgoing and filing records Archiving database, operating computer, copier, fax, and scanner Monitoring, ordering and restocking office supplies. Assisting students and staffs with finding and using technology programs and software EDUCATION University of Maryland University College Bachelor of Science Degree in Psychology Graduated May 2014 University of Maryland University College Master of Science in Healthcare Administration Graduated May 2018 RELEVANT WORK HISTORY Schooling & Volunteering, UMUC Alumni, Keswick Healthcare 2016-Present Customer Service Information Technology Assistant, UMUC Student Worker 14819 2012-2014 Executive Assistant Intern, Community Action Agency, UMUC Work-Study 2011-2012 Computer Lab Technician and Tutoring Assistant, Anne Arundel Community College 2009-2012 Medical Assistant Auxiliary, Annapolis Outreach Clinic, Annapolis MD 2005-2008 Medical Assistant Temp, Nursefinders, An AMN Healthcare Company 13452 2001-2002 Mail Clerk/Mailroom Manager, Air Cargo, Inc., Annapolis MD 1998-2000
- 3. Competencies for the Best Practice Awarded for Outstanding Performance
- 6. Credentials My Credentials for Competencies
- 13. College Certificate for EKG & IV Technician