1. MISTY ALEXANDER (678) 702-2425
mdalexander1@hotmail.com
HighlycommittedandmotivatedCorporate Professional/Graduate Student/USNavy Veteranwithexceptional organizational,
analytical anddecision-makingskills. AdministrativeExecutive businessmanagementspecialist formultiplecompaniesfrom
a wide varietyof industriesanddemographics. Ihave more than 15 yearsof experienceworkinginCustomerService, along
withmore than 10 yearsin BusinessManagement. Iam a strong hunterwitha proventrackrecord of successand
achievement. Combinesanunrelentingdrive forgrowth,apassiontohelppeople,andisable toworkina fastpaced,
dynamicenvironment. Iama critical thinkerwhohasthe abilitytopresentcreative solutionstoourclients,negotiate and
successfullyclosedeals. Iam alsoan excellentcommunicator(verbal andwritten) andpresenter. Wasresponsiblefor
scheduling,coordinating,andsupportingmeetings,teleconferences,andvideoteleconferences. Iamoutgoing,motivating,
dependableandenergetic.MyCareerpathis open.Ihave beena substitute teacher/administratoroff andonoverthe years
where myemploymenthasgaps.I have alsoworkedas an AssistantCustodianNightManagerfora SMART highschool,
MarketingDirector,BusinessAnalysts andOffice Managertohighlightmyyearsof leadership. Ispentmore than 10 years
volunteeringasa Girl Scout Campcounselor,mentor, PTOmember, BigSister,ClassroomMotherand SwimCoach. Iam
seekingapositionwhereImighthave the opportunitytogrow inboth mycareer andin myfuture. I am in searchof a career
not justa pay check.
SkillsandAccomplishments
Proficientin MSOffice Suite,StrongCommunicator,Critical thinker,IEPsknowledge, Self-Starter,Decisive MindMapping,
SWOT, SigmaSix, MRP Systems(several othersimilarprograms), Calmunderpressure,ExtremelyOrganized,Strategic
Planning, ProblemresolutionSchedule managementKnowledgeableinall administrative functions, Meets/exceeds goals,
Projectplanning, Staff Motivation,Inventorysystems,OSHA compliance,Qualityassurance/control, CustomerService:Able
to handle anysituationthatispresented. Handles customerseffectivelybyidentifyingneeds,quicklygainingtrust,
approachingcomplex situationsandresolvingproblemstomaximizeefficiency. Operations:Collaboratedwith
[teams/departments] toensure smoothworkflow andefficientorganizationoperations. Accountable forall operationsof
busyoffice. Multitasking:Demonstratedproficienciesintelephone,e-mail,fax andfront-deskreception withinhigh-volume
environment. Scheduling:Organizedtechnicianschedule forcustomerjobs.Manageddaily schedulesandsalesleads.
Reporting:Maintainedstatusreportstoprovide managementwithupdatedinformationforclientprojects. Planning:
Arranged,scheduledandcoordinatedall logisticsandtravel. InventoryManagement:Managedinventoryandoffice
budgetingforsuppliesforbusyoffice. VendorManagement:Negotiatedlow vendorratesforoffice suppliesandavarietyof
othermaterials. Asa Salesprofessional Isuccessfullyexpandedaccountbase from15 to more than 50 accounts.
Multitasking/ Demonstratedproficienciesintelephone,e-mail,andfax/front-deskreception withinhigh-volume
environment. Arrangedscheduledandcoordinatedall logisticsandtravel itinerariesforastaff of 10 employees. Ensured
staff was equippedwithall necessarysuppliesandcollateral forlongdistance travel. Workedwithspecial needschildren,
includingthose withlearningdisabilities,mental challengesandphysical impairments. Chaperonedfieldtripsandafter
school activitiesforover20 years. Managed classesof upto 30 students. Designednumerousweeklylessonplansfocused
on age and level-appropriate material. Developedlessonplan.
Experience
March 2015 to February2016 SpiritAerosystems,Wichita,KS
BusinessAnalystthatwasresponsiblefordevelopingtechnical solutionstobusinessproblemsthatwere toadvance the
company'sbottomline andmaintainpositive rapportwithourmaincustomer. Handledall Managersor TeamLeadersfrom
all departmentsforcustomerface toface quarterly. Maintainedall PowerPointpresentationsthatthe executive leaders
presentedtothe COO,CFOand CEO monthly. Reportedto2 SeniorDirectors,5SeniorManagersand VPof QualityControl.
Monitoredall productionleadtimesalongwithall issuesordiscrepanciesvoicedbythe Customer.
October2012 to Current: AledoISDAledo,TX
ChildNutrition/AssistantKitchenManager&HeadCook providedcourteousandinformative customerservice inan
openkitchenformat. Systematicallytastedandsmelledall prepareddishes,andobservedcolor,textureandgarnishes.
Ensuredsmoothkitchenoperationbyoverseeingdailyproductinventory,purchasingandreceiving. Followedproper food

2. handlingmethodsandmaintainedcorrecttemperatureof all foodproductsper FDA regulations. Consistentlyproduced
exceptionalmenuitemsthatregularlygarnereddiners'praise. Providednutritious,safe,visuallyappealing,innovative and
properlypreparedandflavoredfood. Setupand performedinitial prepworkforfooditemssuchassoups,saucesandentrée
dishes. Activelyparticipatedinall district&departmentstaff meetings,includingsafetytrainingandoperatedasaneffe ctive
managementteamleader. Identifiedopportunitiestoincrease revenue,decreasekitchenexpensesandmaximize
departmental productivitywithoutcompromisingguestsatisfaction.
January2008 to January2009 Canfield&Joseph,Inc. FortWorth, Texas
Inside Sales/InventoryManager Principle accountabilitiesincludedall aspectsof inventoryandproductmanagement.
Responsible forcoordinationwithdomesticandoverseasofficestoarrange shipments,resolveconstraintissuesandcomplex
departmental issues. Performedaccountsreceivable managementincludinginvoicing,researchingdiscrepancies,credit
memosandreconciliations. Provedrecordof productivityimprovementsandcostreductions.
January2003 to January2004 Fastenal,Inc.,Kennesaw,Georgia
Outside SalesRepresentative/AccountManager Responsibilitiesincludedaccountsreceivable includinginvoicing,cash
applications,charge backresearchandreconcilingsalesdiscrepancies. Routine tasksalsoincludedmaintenance of all call
logs,travel arrangementandexpense reportpreparationandmanagement. CoordinatedwithvendorstomaintainJIT
inventoryandmanagedall productsupplies. Managedall accountsreceivableandpayable
.
January2002 to January2003 House Dr. FoundationRepairArlington,Texas
MarketingDirector/Administrative Executive Responsible foroverallofficemanagementincludinginitiating
contracts, jobscheduling,procurementof operatingsuppliesandcustomerservicecoordination. Dutiesalsoresponsibility
resolvingconstraintsandchallengesbetweeninsurance companies,suppliersandclients. EventPlannerforall Realtor/City
Council monthlyluncheons.
January2001 to January2002 Fastenal,Inc.FortWorth, Texas
Outside Sales Executed20 dailycoldcallsto top-level executivestoincrease clientbase. Exceededtargetedsales
goalsby 15% monthlyaverage.Surpassed annual quotaby11%. Answeredcustomers'questionsregardingproducts,pricing
and availability. Emphasizedproductfeaturesbasedonanalysisof customers'needs. Attendedtrade showsandsales
conferences. Handledthe highestvolumeaccountsinassignedterritories. Collaboratedwithcolleaguestoexchange selling
strategiesandmarketinginformation. Taughtpotential clientsaboutproductsthroughseminarsandotherspecial events.
Actedas customerliaisonbetweensalesmanagementandpersonal accounts. Respondedtoall customerinquiriesina
timelymanner. Collaboratedwithmembersof otherdepartmentstocomplete salestransactions. Usednetworking
opportunitiestocreate successful,on-goingbusinessrelationships. Scheduledandattendedatleast15 appointmentsper
week. Sharedproductknowledge withcustomerswhile makingpersonal recommendations. Maintainedfriendlyand
professionalcustomerinteractions.
Military US NAVY October1990- January1992 /HonorablyDischarged Gulf War
BoilerTechnician/BuiltShipsLibrary Patrolledareasandallowedrestrictedareaaccessforauthorizedpersonnel.
Education
2017 Northcentral University, Ph.D. BusinessManagement/Administration 3.8GPA
2009 Universityof Phoenix,MBA
2001 TexasA&MUniversity,BachelorsinScience