1. Michael J. McKenna
270 Brookhaven Drive Elk Grove Village, IL 60007
mikemckenna60@gmail.com
847-917-7485
Summary of Qualifications
Independently capable, highly motivated, hands-on professional with 38 years of
experience in the retail deli industry. A successful record of accomplishments in distribution and
retail sales environments, department management, customer service support, product marketing
and merchandising.
Work History
Windy City Deli Provisions (Boar’s Head Provisions), Mundelein, IL (2005-present)
Account Manager
• Manage 30 accounts that produce over $4 million annually
• Consistently exceed annual sales goals
• Prospect, research and locate new partnership opportunities
• Assist in warehouse operations such as routing deliveries and invoicing
orders
Marketing and Training Manager
• Lead product demo program consisting of hiring and training demo staff
and scheduling events
• Provided on-site training of associates and peers in the following areas:
customer service, suggestive sales, cross-selling, sanitation and product
handling, product knowledge
Treasure Island Foods, Chicago, IL (1978-2005)
Deli Department Manager
• Responsible for hiring, training, and scheduling a staff of 18 employees
• Managed inventories by tracking weekly reports, and ordering raw
materials and supplies in order to meet customer requirements, maximize
profits, drive sales, and reduce out of stock
• Controlled department costs by monitoring and improving operations to
increase profitability
• Maintained a safe and clean environment under health and OSHA
requirements
• Assisted in new store openings
Deli Clerk
• Provided excellent customer service
• Performed job duties according safety and sanitation standards
• Assisted in daily opening and closing of deli department
Education
General Educational Development Diploma