1. Darryl Pidduck
56 Parkview Court | Chatham, Ontario N7M 6H9
(519) 360-1402 | spidduck@cogeco.ca
SUMMARY OF STRENGTHS
An effective and organized Team Leader with extensive experience in the Financial Services, Retail and
Merchandising and Inventory Management sectors. Skilled at initiating and implementing
organizational and procedural improvements that increase team morale and work flow efficiencies.
Recognized as an authentic individual who works collaboratively with internal partners, staff and
customers to achieve significant results.
Core Competencies:
• Excellent communication skills • Entrepreneurial nature
• Accomplished facilitator • Exceptional analytical and planning abilities
PROFESSIONAL EXPERIENCE
RBC 2013-2016
BRANCH MANAGER, Tilbury
Led the day to day operations of a rural-community branch that included eight staff and a $160M book
of business.
• Grew the overall branch assets 5%. Cultivated key strategic partnerships with internal departments
that drove new revenue opportunities.
• Attended and supported various community events and initiatives increasing brand awareness in
the marketplace.
• Met with branch clients to review personal and business portfolios generating service opportunities.
• Conducted regular performance discussions, evaluations and coaching sessions with staff that
improved morale and individual results.
CIBC2010-2013
SENIOR FINANCIAL SERVICES REPRESENTATIVE/ACTING BRANCH MANAGER, Wallaceburg/Sombra/Chatham
Promoted to the Acting Branch Manager role based on outstanding performance and results.
• Turned around performance in the Sombra branch elevating it to a successful location.
• Awards included:
• CIBC Service Excellence Award (Top 20% nationally for target achievement)
• CIBC Core Process Assessment rating of 92% for 2013
• CIBC quarterly achiever nominee for first quarter of 2013
• Facilitated continual interaction with clients, meeting their various needs (credit, mortgages, and
investments).
SEARS CANADA INC. 1997-2009
STORE MANAGER/SALES MANAGER/ASSOCIATE STORE MANAGER, Sarnia/Chatham/Kitchener/Windsor
Achieved numerous promotions within Sears throughout tenure, securing a final position of Store
Manager. Led 20+ staff with annual sales of $30M.

2. D a r r y l P i d d u c k P a g e | 2
• Member of the Sears Regional Inventory Committee from 2004 to 2007 and acted as the Co-chair in
2006. Committee worked to share best practices for inventory management and accuracy through
various process improvements.
• Recognized for expertise in inventory control and developing accurate inventory processes.
• Acted as a resource for the opening of a store in North Bay and the relocation of the store in Sarnia.
• Successes included:
• Sears Gold Badge - Chatham, 2003
• Sears Store of the Year – Sarnia, 1997
• Demonstrated ability to maintain focus of large groups on attaining results.
• Responsible for various Departmental budgets.
• Negotiated, addressed and satisfactorily resolved numerous consumer issues.
• Experienced in development and submission of ongoing business plans for numerous retail settings.
• Processed purchase orders for Sears – Chatham, Kitchener and Windsor.
• Developed the Annual Departmental Planned Tactics strategy and business plan.
BATTLEFIELD DESIGNS 2000-2007
PARTNER, Chatham
• Involved in the accounting processes and reporting for the business.
• Analyzed potential business take-over for the company.
• Determined structural organization of Battlefield Designs
• Created and implemented a Merchandise Inventory system.
• Accountable for all customer contact with prospective and existing clients.
CANADIAN TIRE 1992-1997
ASSISTANT MANAGER/MANAGER, Ingersoll
THE COMIC CLOSET 1990-1992
PROPRIETOR, WOODSTOCK
EDUCATION
BRANCH MANAGERS COMPLIANCE COURSE
Investment Funds Institute of Canada, Mississauga, Ontario, May 2013
WEALTH MANAGEMENT ESSENTIALS COURSE
Canadian Securities Institute, Toronto, Ontario, March 2010
CANADIAN SECURITIES COURSE
Canadian Securities Institute, Toronto, Ontario, January 2010
MASTERS DEGREE: HISTORY
Wilfrid Laurier University, Waterloo, Ontario, 1991
HONOURS DEGREE: HISTORY AND ECONOMICS (DOUBLE MAJOR)
Huron College, University of Western Ontario, London, Ontario, 1988