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MICHAEL G. CARROLL
3526 County Highway 13, Locust Fork, AL 35097
home: (205) 681-9551
Cell: (937) 974-3364
michaelcarroll62@hotmail.com
Objective
To obtain a position that will utilize my skills and experience with a company that will give me the
opportunity for growth based on performance and ability.
Functional Summary
U.S. Military Veteran, very detail oriented with 20 years management experience in both the retail
and grocery industry.
Summary of Qualifications
 Loves University - 2011
 Serve Safe Certified – 2008
 Effective Communications and Human Relationships - 2007
(Dale Carnegie Course)
 Wal-Mart People Development – 2007
 Food Merchant Development – 2006
 Wal-Mart Assistant Manager Training – 2001
 Advanced Sales Training, Schwan’s – 1995
 Sales Training, Schwan’s – 1992
Experience
Hhgregg
Sales Manager, October 2013 - Present
 Supervision of up to 14 employees
 Customer Service / Customer satisfaction, issue resolution
 Inventory control
 Merchandising
 Payroll
 All aspects of cash handling
 Stock rotation and FIFO practices
 Scheduling
 Employee evaluations
Loves Travel Stops Inc.
General Manager, May 2011 - Aug.2013
 Supervision of up to 45 employees
 Customer Service
 Employee hiring, training and development
 Inventory and cash control
 Scheduling
 Employee evaluations
 Merchandising
Loves Travel Stops Inc.
Market Manager, Dec 2009 - May 2011
 Customer Service
 Ordering to maintain in stock position
 Daily deposits
 Training and development of employees
 Merchandising
Liberty National Insurance Group
Salesman, May 2009 – Dec. 2009
 Licensed in the states of Alabama, Tennessee, and Georgia.
 Develop contacts.
 In home, over the phone, and business sales.
 Computer use.
 Customer service and relation.
 Develop costumer relationships.
Wal-Mart Incorporated
Assistant Manager, July 2001 – May 2009
Wal-Mart Oneonta, AL
April 2008 – May 2009
 Supervision of up to 25 employees.
 Customer Service.
 Overall store operations.
 Daily deposits.
 Employee scheduling.
 Employee evaluations.
 Problem solving.
 Receiving Freight.
 Stocking Merchandise.
 Proper rotation and storage of stock.
Wal-Mart Carrollton, GA
April 2003 – April 2008
 Supervision of up to 25 employees.
 Customer Service.
 Assistant manager of consumables for 2 years.
 Grocery/Cost departments for 1 year.
 Overall store operations.
 Daily deposits.
 Employee scheduling.
 Employee evaluations.
 Problem solving.
 Receiving Freight.
 Stocking Merchandise.
 Proper rotation and storage of stock.
Wal-Mart Oneonta, AL
April 2008 – May 2009
 Supervision of up to 25 employees.
 Customer Service.
 Overall store operations.
 Daily deposits.
 Employee scheduling.
 Employee evaluations.
 Problem solving.
 Receiving Freight.
 Stocking Merchandise.
 Proper rotation and storage of stock.
Howard’s Foods, Inc, Springfield, OH
Store Manager, April 1995 – July 2001
Howard’s IGA, Springfield, OH
Store Manager, 1999 – 2001
 Supervising 40 full time employees including department managers.
 Daily receipts.
 Vender relations.
 Staffing
 Scheduling.
 Story layout.
 Merchandising.
 Problem solving.
 Customer service.
 Inventory control.
 Loss prevention.
Howard’s Save-A-Lot, Springfield OH
Assistant Manager, 1995 – 1999
 Supervision of 17 employees.
 Daily receipts.
 Receiving Freight.
 Vender relations.
 Staffing
 Stocking Merchandise.
 Scheduling.
 Story layout.
 Merchandising.
 Problem solving.
 Customer service.
 Inventory control.
Schwan Sales, Xenia, OH
Route Sales, June 1990 – April 1995
 Top Salesman in district – 1994
 Top poultry sales 1991 – 1995
 Top holiday sales 1991 – 1995
 Top depot salesman 1990 – 1995
 Vice Presidents award 2 years
 Presidents award 3 years
 Sales.
 Route maintenance.
 Inventory control.
 Product ordering.
 Customer service and relations.
 Daily receipts.
Languages
 English
 Spanish
Education
Wayne High School, Huber Heights, OH
Graduated with H.S. Diploma

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MGCResumeresume

  • 1. MICHAEL G. CARROLL 3526 County Highway 13, Locust Fork, AL 35097 home: (205) 681-9551 Cell: (937) 974-3364 michaelcarroll62@hotmail.com Objective To obtain a position that will utilize my skills and experience with a company that will give me the opportunity for growth based on performance and ability. Functional Summary U.S. Military Veteran, very detail oriented with 20 years management experience in both the retail and grocery industry. Summary of Qualifications  Loves University - 2011  Serve Safe Certified – 2008  Effective Communications and Human Relationships - 2007 (Dale Carnegie Course)  Wal-Mart People Development – 2007  Food Merchant Development – 2006  Wal-Mart Assistant Manager Training – 2001  Advanced Sales Training, Schwan’s – 1995  Sales Training, Schwan’s – 1992 Experience Hhgregg Sales Manager, October 2013 - Present  Supervision of up to 14 employees  Customer Service / Customer satisfaction, issue resolution  Inventory control  Merchandising  Payroll  All aspects of cash handling  Stock rotation and FIFO practices  Scheduling  Employee evaluations Loves Travel Stops Inc. General Manager, May 2011 - Aug.2013  Supervision of up to 45 employees  Customer Service  Employee hiring, training and development
  • 2.  Inventory and cash control  Scheduling  Employee evaluations  Merchandising Loves Travel Stops Inc. Market Manager, Dec 2009 - May 2011  Customer Service  Ordering to maintain in stock position  Daily deposits  Training and development of employees  Merchandising Liberty National Insurance Group Salesman, May 2009 – Dec. 2009  Licensed in the states of Alabama, Tennessee, and Georgia.  Develop contacts.  In home, over the phone, and business sales.  Computer use.  Customer service and relation.  Develop costumer relationships. Wal-Mart Incorporated Assistant Manager, July 2001 – May 2009 Wal-Mart Oneonta, AL April 2008 – May 2009  Supervision of up to 25 employees.  Customer Service.  Overall store operations.  Daily deposits.  Employee scheduling.  Employee evaluations.  Problem solving.  Receiving Freight.  Stocking Merchandise.  Proper rotation and storage of stock. Wal-Mart Carrollton, GA April 2003 – April 2008  Supervision of up to 25 employees.  Customer Service.  Assistant manager of consumables for 2 years.  Grocery/Cost departments for 1 year.  Overall store operations.  Daily deposits.  Employee scheduling.  Employee evaluations.  Problem solving.  Receiving Freight.  Stocking Merchandise.  Proper rotation and storage of stock.
  • 3. Wal-Mart Oneonta, AL April 2008 – May 2009  Supervision of up to 25 employees.  Customer Service.  Overall store operations.  Daily deposits.  Employee scheduling.  Employee evaluations.  Problem solving.  Receiving Freight.  Stocking Merchandise.  Proper rotation and storage of stock. Howard’s Foods, Inc, Springfield, OH Store Manager, April 1995 – July 2001 Howard’s IGA, Springfield, OH Store Manager, 1999 – 2001  Supervising 40 full time employees including department managers.  Daily receipts.  Vender relations.  Staffing  Scheduling.  Story layout.  Merchandising.  Problem solving.  Customer service.  Inventory control.  Loss prevention. Howard’s Save-A-Lot, Springfield OH Assistant Manager, 1995 – 1999  Supervision of 17 employees.  Daily receipts.  Receiving Freight.  Vender relations.  Staffing  Stocking Merchandise.  Scheduling.  Story layout.  Merchandising.  Problem solving.  Customer service.  Inventory control. Schwan Sales, Xenia, OH Route Sales, June 1990 – April 1995  Top Salesman in district – 1994  Top poultry sales 1991 – 1995  Top holiday sales 1991 – 1995  Top depot salesman 1990 – 1995
  • 4.  Vice Presidents award 2 years  Presidents award 3 years  Sales.  Route maintenance.  Inventory control.  Product ordering.  Customer service and relations.  Daily receipts. Languages  English  Spanish Education Wayne High School, Huber Heights, OH Graduated with H.S. Diploma