1. MICHAEL G. CARROLL
3526 County Highway 13, Locust Fork, AL 35097
home: (205) 681-9551
Cell: (937) 974-3364
michaelcarroll62@hotmail.com
Objective
To obtain a position that will utilize my skills and experience with a company that will give me the
opportunity for growth based on performance and ability.
Functional Summary
U.S. Military Veteran, very detail oriented with 20 years management experience in both the retail
and grocery industry.
Summary of Qualifications
Loves University - 2011
Serve Safe Certified – 2008
Effective Communications and Human Relationships - 2007
(Dale Carnegie Course)
Wal-Mart People Development – 2007
Food Merchant Development – 2006
Wal-Mart Assistant Manager Training – 2001
Advanced Sales Training, Schwan’s – 1995
Sales Training, Schwan’s – 1992
Experience
Hhgregg
Sales Manager, October 2013 - Present
Supervision of up to 14 employees
Customer Service / Customer satisfaction, issue resolution
Inventory control
Merchandising
Payroll
All aspects of cash handling
Stock rotation and FIFO practices
Scheduling
Employee evaluations
Loves Travel Stops Inc.
General Manager, May 2011 - Aug.2013
Supervision of up to 45 employees
Customer Service
Employee hiring, training and development
2. Inventory and cash control
Scheduling
Employee evaluations
Merchandising
Loves Travel Stops Inc.
Market Manager, Dec 2009 - May 2011
Customer Service
Ordering to maintain in stock position
Daily deposits
Training and development of employees
Merchandising
Liberty National Insurance Group
Salesman, May 2009 – Dec. 2009
Licensed in the states of Alabama, Tennessee, and Georgia.
Develop contacts.
In home, over the phone, and business sales.
Computer use.
Customer service and relation.
Develop costumer relationships.
Wal-Mart Incorporated
Assistant Manager, July 2001 – May 2009
Wal-Mart Oneonta, AL
April 2008 – May 2009
Supervision of up to 25 employees.
Customer Service.
Overall store operations.
Daily deposits.
Employee scheduling.
Employee evaluations.
Problem solving.
Receiving Freight.
Stocking Merchandise.
Proper rotation and storage of stock.
Wal-Mart Carrollton, GA
April 2003 – April 2008
Supervision of up to 25 employees.
Customer Service.
Assistant manager of consumables for 2 years.
Grocery/Cost departments for 1 year.
Overall store operations.
Daily deposits.
Employee scheduling.
Employee evaluations.
Problem solving.
Receiving Freight.
Stocking Merchandise.
Proper rotation and storage of stock.
3. Wal-Mart Oneonta, AL
April 2008 – May 2009
Supervision of up to 25 employees.
Customer Service.
Overall store operations.
Daily deposits.
Employee scheduling.
Employee evaluations.
Problem solving.
Receiving Freight.
Stocking Merchandise.
Proper rotation and storage of stock.
Howard’s Foods, Inc, Springfield, OH
Store Manager, April 1995 – July 2001
Howard’s IGA, Springfield, OH
Store Manager, 1999 – 2001
Supervising 40 full time employees including department managers.
Daily receipts.
Vender relations.
Staffing
Scheduling.
Story layout.
Merchandising.
Problem solving.
Customer service.
Inventory control.
Loss prevention.
Howard’s Save-A-Lot, Springfield OH
Assistant Manager, 1995 – 1999
Supervision of 17 employees.
Daily receipts.
Receiving Freight.
Vender relations.
Staffing
Stocking Merchandise.
Scheduling.
Story layout.
Merchandising.
Problem solving.
Customer service.
Inventory control.
Schwan Sales, Xenia, OH
Route Sales, June 1990 – April 1995
Top Salesman in district – 1994
Top poultry sales 1991 – 1995
Top holiday sales 1991 – 1995
Top depot salesman 1990 – 1995
4. Vice Presidents award 2 years
Presidents award 3 years
Sales.
Route maintenance.
Inventory control.
Product ordering.
Customer service and relations.
Daily receipts.
Languages
English
Spanish
Education
Wayne High School, Huber Heights, OH
Graduated with H.S. Diploma