Experienced Restaurant Manager Seeking New Opportunity
1. Joseph Anderson
2040 Audubon Lane
Murfreesboro, TN 37128
(615) 414-1748
jpanderson4887@gmail.com
Objective
To use my combined ten years of restaurant management experience to create an efficient and
profitable work environment.
Work Experience
Cracker Barrel Old Country Store April 2012-Present
Smyrna, TN
Senior Associate Manager
As a Senior Associate Manager, I work side byside with the general manager to ensure a profitable
restaurant environment.
Duties:
Hire, train, and manage all restaurant employees
Assist with training new management staff as the district training store
Manage labor cost on a weekly basis
Maintain cleanliness and quality standards
Use monthly profit and loss reports
Rotate quarterly between supplies, food, labor, and Human Resources to directly manage
the different areas of the business
Work to motivate crew members and create a positive work environment
Manage customer complaints and come up with creative solutions to meet the customer’s
needs while making a smart business decision
Zaxby’s January 2007-April 2012
Murfreesboro, Tennessee
General Manager
As General Manager, I was responsible for the day-to-day operations of the restaurant and
ensuring the continuation of a successful operation.
Duties:
Hire, train, and manage all restaurant employees and assistant managers
Order all food items and supply trucks
Motivate crew members and provide a positive environment in which to work
2. Market Zaxby’s restaurant throughout the community to promote and increase sales
Keep food cost within the desired parameters
Manage labor cost on a weekly basis
Maintain cleanliness and quality standards
Use monthly profit and loss reports
Achievements:
Awarded best increase in comparative sales year over year for 4th Q 2010 to 3rd Q 2011.
Total percentage increase equaled 10.95%.
In 2011, achieved most profitable year since 2008 after being promoted to General
Manager in 2010.
Record of 89 days with no complaints in 2011.
Ranked number three out of nine franchises where previously ranked nine of nine
Restaurant income of 1.4 million a year
Dunkin’ Donuts August 2006 to January 2007
Franklin, Tennessee
Lead Baker
As Lead Baker I was responsible for assisting with the opening of two new stores for the
franchisee and overseeing kitchen activities to ensure all products met quality standards.
Duties:
Created and implemented production systems
Responsible for store inventory
Ordered truck deliveries
Cross-trained in all aspects of the restaurant
Education
LaVergne High School
1995-1999
LaVergne, Tennessee
High School Diploma
Honors Diploma, 3.0 GPA
Certifications
Serv Safe Certified
References available upon request