1) Arvind Mishra has over 9 years of experience in supply chain management and warehouse operations. 2) He is currently the Warehouse Operations In-charge at Future Supply Chains Ltd in Nagpur, where he manages warehouse and logistics operations. 3) His expertise includes supply chain management, logistics, team management, and client relationship management. He aims to take on a new role in supply chain management with a reputable organization.

1. ARVIND MISHRA
Mobile: 08237702022, 09373068703 E-Mail: arvindm020@gmail.com
Aiming for jobs in Supply Chain Management with an organisation of repute.
Executive Summary
☞ Over 9 years ​of experience in the areas of Warehouse Operation, Logistics and Retail
operation.
☞ Currently associated with Future Supply Chains Ltd in Mihan Nagpur as a Warehouse Operation In
charge. This ISO certified organization provides in QMS & OHSAS end to end supply chain management to
a no. of esteemed brands like Big Bazaar/Food Bazaar , Home town, Ezone, Central , Brand Factory, All,
I Am In, BBDirect.Com, Tata Motors, Cadbury etc.
☞ Handling of product categories like Apparels, Home Fashion, Footwear, General Merchandise, Furniture
and Electronics.
☞ Proficient in SAP ECC.6, ECC.5 version & infor Warehouse Management System 9.0Version (WMS).
☞ My key strength – Strong problem solving ability & Team management
☞ Exceptionally well organized with a record of accomplishment that demonstrates
self-motivation, creativity and initiatives to achieve both personal and corporate goals.
Areas of Expertise
Supply chain & Logistics
☞ Setting up and managing retail Logistics, operations with a view to achieve business objectives and ensure top
line and bottom line Supply Chain.
☞ Overseeing the day-to-day management of the Warehouse in accordance with SOPs
☞ Defining Packaging practices and conducting regular packaging audits to ensure least product damages
☞ Resolution of vendor/supplier issues to ensure smooth operations
☞ Planning of operations in such a way that maximum stock turnover takes place in minimum warehousing space.
☞ Managing stock levels and making key decisions about stock control.
☞ Managing Logistics and supply chain activities to help the business launch a new products providing maximum
exposure at minimum cost
☞ Creation of MIS reports and operations Dashboard to measure operational productivity
Client Relationship Management
☞ Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality
norms.
☞ Building and maintaining relationships with vendors for smooth operations of the business.
☞ Building & maintaining healthy business relations with major clientele, ensuring maximum customer
satisfaction by achieving delivery (Home Delivery) & packaging quality norm.
Team Management
☞ Managing and motivating the team for increasing the sales and ensuring their efficiency.
☞ Establishing and maintaining a working relationship with all support staff and supervisors.
☞ Identifying the training needs and ensuring that these are met and supported effectively.

2.
Organisational Experience
Future Supply Chain Solution Ltd. Warehouse Operation In charge-MDC
Nagpur
Nov’11 to till date
☞ Handling a large team for warehouse smoothly operation with 3pl manpower.
☞ Managing all End to End Warehouse & Logistics operations.
☞ Follow with respective SCM & Category team for upcoming stock.
☞ Updating of Cube & Weight of new SKUs in WMS on daily basis.
☞ Space planning with the help of Inventory Team.
☞ Following up with the QC Team for any Quality related issue & getting it resolved.
☞ Basic focus on customer booking stock for deliver to customers within a time frame.
☞ Ensure all discrepancy related to operational activity (like…Inward, Outward etc.).
☞ Coordinating with SCM & Category for vendor’s stock & import shipment for deliver to MDC Warehouse.
☞ Ensure daily productivity & clear all pendency related with system issue.
☞ Resolving customer issues, checking the complaints admit and discussing problems with the CRM.
☞ Coordinating with Express team for arranging vehicle for stock movement to other RDC Warehouses / Retail
stores.
☞ Ensure all pending GIT /SIT tracking on daily basis with supplying site /Receiving site.
☞ Ensure proper housekeeping in Warehouse on daily basis.
☞ Overall control on all the warehousing activities like..Picking , Packing, Putaway
☞ I have tracking time of vehicle TAT & over all vehicle time also reduce Total vehicle turned around time on day
to day & set benchmark as vehicle size level.
Pantaloon Retail (India) Ltd.-(Future Value Retail limited—BIG BAZAAR, Jabalpur
Warehouse Manager.
September’09 to Oct’11
Accountabilities
Store Warehouse
☛ Managing whole warehouse of the store (​FMCG/APPERALS/FOOTWEAR/ELECTRONICS/FURNITURE​).
☛ Effective resource planning for logistics & warehouse (Inward, outward) service.
☛ Ensure regular training of department staff on all aspects of logistics operation, product knowledge and Inward
outward system skills.
☛ Create seamless service orientation among department employees by ensuring timely and efficient system &
physically work.
☛ Assess mystery-audit feedback and prepare action plan for improvement.
☛ Examining the ROL menu (re order level) of the store to minimise shrinkage level.
☛ Sending the weekly requirements to the ​CDC/Warehouse & Retail Stores​ for stock requirements.
☛ Undertaking trend analysis; preparing a weekly report on store analyses.
☛ Ensuring that all the processes related to SAP followed correctly; coordinating with EDP Manager, in case any
problem arises and explaining him the right processes.
☛ Coordinating with FMCG vendors and getting the best schemes from the market.
☛ Follow with FMCG vendors regarding returned DAD & expired product thru SAP system.
☛ Ensuring the proper utilisation of non-trading items like carry bags, sensors, cash rolls, etc.
☛ Resolving customer issues; checking the complaints register and discussing problems with the customer.
☛ Maintain MIS report for Business review & data analysis.
Commercial Profit
☛ All damage & defective scrape item sale for company profit.
☛ Monitor and control expenses (overtime, local, stock and consumables) through efficient department
operations.
☛ Barcode Control & Shrinkage control less than 0.50
☛ Proper Maintain budget on a daily and weekly basis and to give feedback to managers and to communicate to
staff.
Shop Keeping and Store Standards
☛ Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the
store.
☛ Oversee and monitor the inventory management in the department (stock availability, order management, back
store management, stock movement within store).

3. ☛ Ensure that the department complies with the company policy for all employment and state laws, including
wage and hour, human rights and equal employment opportunities.
☛ Regularly audit own department administration and resolve any issues.
☛ Monitor and continuously seek to understand commercial environment, local trading patterns, competitor
activity and market trends in the retail sector and their impact on department.
☛ Prepare and review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and
non-moving items).
☛ Execute price revisions within the department.
☛ Maintain a high level of department health and security for company assets, cash, and stock and customer
property.
People Management
☛ Review and provide regular feedback on staff’s performance against expectation.
☛ Monitor staff welfare (staff accommodation and transport) and facilitate complaint resolution.
☛ Ensure effective resource planning and succession planning.
BLR LOGISTICS LTD. at INDORE Sr. Warehouse Executive.
August’07 – August ’09
Accountabilities
☛ Managing a warehouse of 3000 sq. ft; maintaining warehouse stocks, registers including staff attendance, Daily
stock counting...
☛ Meeting team members, discussing previous performance and setting new option for logistics.
☛ Monitoring the stock; ensuring that goods are stacked as per category.
☛ All follow up with Internists Stock.
☛ Goods delivered according Tax Invoices.
AFL LOGISTICS PVT. LTD. At Bhopal Operation Executive.
April’06 – July ’07
Accountabilities
☛ Developing warehouse maintaining & forecasts for maximisation of revenue.
☛ Vehicle loading & unloading Day & Night by loader. So making shift to shift.
☛ All delivery delivers to consignee. 100% SAME DAY.
☛ As per time limit (24 hours) complete pick up & it done docket entry in ERP system.
Attainments
☛ All stock inward same day & deliver to consignee it by local PDA.
Academic Credentials
☛ B.Com.​ (Computer Application) From Vikrmaditya Mahavidhyalaya Jabalpur with 56% marks
☛ SSC with 61%
☛ HSC with 61%
Personal Dossier
Date of Birth : 13​th June​
1984
Current Address : Sau. Ratna Prashant Puri Plot no.54 Janki Nagar Nagpur (MH)
Permanent Address : Bajrang Nagar Karmeta, Katangi Road Jabalpur near Jata Shankar Mandir
Jabalpur –482002, M.P.
Marital Status : Married
Languages Known : English and Hindi