1. JOHN MARSHALL
277 Moseby Drive
Manassas
20111-2012
(703) 361-8722
john.marshall11@icl
oud.com
SUMMARY OF QUALIFICATIONS
• 30 years of working with consumers, clients in a
business to business and business to consumer
basis. I mentor new employees and managers with
the business
PROFESSIONAL EXPERIENCE
Gap in between employment April 2014 -
Sep 2008 – Apr 2014 Sales Associate
Kohl's Department Store – Manassas, Virginia
Inventory management/replenishment/audit ,Creation
of sales/marketing for merchandise, Report profit/loss
statements, Coach/teach employees on outstanding
customer service, Address performance issues and
concerns, Managed development/training of sales
associates, Return outdated merchandise to buyers,
Process new merchandise for floor display,
Interdependent team member assisting store
managers in all departments, Provide outstanding
customer service to all customers.
Gap in between employment February – September
2008
Oct 2005 – Feb 2008 Sales Associate/Specialist
Macy's Department Store – Manassas, Virginia

2. Manage sales floor in all departments, Coach
employees on outstanding customer service, Address
performance issues and concerns, Managed
development/training of sales associates, Inventory
management / audit assistance ,Report profit/loss
statements, Return outdated merchandise to buyers
Process new merchandise for floor display,
Interdependent team member assisting store
managers with stock in their departments, Assistance
to loss prevention with store security Provide
outstanding customer service to all customers
Gap in employment between between July – October
2005
Oct 2000 – Jul 2005 Stock Clerk
Shoppers Food/Pharmacy – Manassas, Virginia
Manage inventory for sales merchandise/audit
assistance, Assist customers with shopping needs
EDUCATION
Manassas Park High School
(September 1980 - June 1985) High school diploma
University of Phoenix, Phoenix, Arizona
(October 2012 - June 2015) Associate of business in
management/communications
(June 2015 - May 2017) Bachelors in business with
emphasis in global marketing