1. GABRIEL TREVINO
504 N. Fir, Pharr, Texas 78577 | H: N/A | C: 254-652-1382 | gftvader100@yahoo.com
Summary
Eighteen years of retail/collateral loan store management experience with industry leaders. Three years of
multi-unit managerial experience in same field.
Highlights
Retail Store Management Customer Service
Multi-unit Management Store Level HR
Financial Statements Vast Product Knowledge
Microsoft Office/Outlook Leadership Skill Set
Accomplishments
- Silver President's Circle Winner,FiscalYear 2009 EZPawn,For Outstanding Financial Performance,Area
Manager
- Numerous Monthly and Annually Bonuses/Gain Shares for Achieving/Exceeding Store/Area Budgets
- Lead Region in LLS Donations Collections, Fiscal Year 2013 EZPawn
Experience
Department Supervisor/Key-Holder
03/2014 to Current
The Home DePot
Mc Allen, Texas
Manage Specialty Sales Department (Millworks) for The Home Depot. Responsible for managing customer
service effectiveness, sales associates, sales targets (including both stock and special order sales),
effective inventory levels, and department standards.
Store Manager
08/2011 to 11/2013
EZPawn
Bastrop, Texas
Manage overall operations of Pawn Store. Sales and collateral pawn loans. Implement strategies to achieve
financial budgets. Maintain staffing levels.
Area Manager
03/2008 to 08/2011
EZPawn
Mc Allen, Texas
Oversee operations for 10 EZPawn store locations for the Central Texas Area. Trained,coached,and
mentored store level staff to achieve financial planned budgets. Recruiting of store staff positions (all levels)
to ensure staffing needs were meet. Inventory control and balancing between stores to ensure product levels
were maintained. Maintained positive communication with customer base to secure business loyalty.
Performed audit controls. Insured stores meet all Company, Texas OCCC, ATF, State and Local Government
regulatory standards.
Store Manager
04/1996 to 03/2008
EZPawn, Cash America Pawn
Austin, Texas
Managed overall store operations for multiple locations for both EZPawn and Cash America Pawn. Retail
Sales, Collateral Lending, and Customer Service. Inventory control and audit management. Regulatory
2. compliance. Store level HR.
Asst. Store Manager
04/2005 to 10/2006
Walgreens
Austin, Texas
Managed day to day store operations. Inventory control (stocking, ordering, receiving). Customer service.
Operated photo department. Helped pharmacy when needed.
Education
BBA: Business Management
1995
Texas Tech University
Lubbock, Texas, United States
Harvard Manage Mentor, 2012-2013 Course Topics: Time Management, Delegating, Customer Focus,
Feedback Essentials, Developing Employees, Career Management, & Change Management.