PatientCalls understands the daunting task of trying to find a medical answering service to fulfill your organizations’ patient care requirements. Therefore, we created this visual comparison checklist to be used as a tool for choosing the most sensible service provider.

1. Answering Service Divisions: Physicians / Doctors Hospice / HomeCare Hospitals
Confidence In Being Your HIPAA Compliant
Business Associate & Medical Answering Service. 866-333-7922
Medical Answering Service
Home Omnibus Deadline - NOW! HIPAA Fines Enforced HIPAA Compliance Medical Answering Services How To Get Started
PatientCalls understands the daunting task of trying to find a medical answering service to fulfill your organizations’ patient care requirements.
Therefore, we created this visual comparison checklist to be used as a tool for choosing the most sensible service provider. This chart has been
developed over years of research and with the help of our new prospects elaborating upon their previous services and how PatientCalls excels in every
aspect over our competitors.
Testimonials From Our Medical Answering Service Customers
“We have been clients for 10+ years and have been satisfied
with their professional handling of our patients. Problems are
resolved quickly and efficiently. They are respectful and
caring in their dealings with both patients and staff.”
Maryellen Cannery, Practice Manager
Mercy Internal Medicine Associates
“We have always appreciated their excellence in the customer
service they provide our practice.”
Leslie Coleman, Practice Manager
Dr. D'Angelo Offices
Compare PatientCalls To Our Competitors
HIPAA Compliance Features
Nearest
Competitor
Most Answering
Services
Password Protected Secure Emails
Secured Text Messages
Named HIPAA Compliance Officer
Information Transmission Logs
HIPAA Compliant Business Associate
Agreement
Compliant Message Archiving
HIPAA Compliancy Trained Agents
Quarterly Risk Assesement & Analysis
Agent Login & Station Monitoring
Facility Entry Authorization
Disaster Contingency Plan
Unique User Identitifcation System
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2. Create Your Own Custom Message
Delivery Plan
Create call and message flow directives, have
messages delivered to specific on-call staff
according to your schedule.
PatientCalls gives you the ability to create and manage your own custom directive plans which allows you to
determine when, where, and to whom messages are delivered and in what format. This creates an optimized
workflow environment that eliminates unneccesary communication headaches and assists in giving your
patients the highest level of customer service.
Disaster Contingency Plan
Unique User Identitifcation System
Basic Features
Nearest
Competitor
Most Answering
Services
24-7 Live Answering Coverage
Message Taking
After Hours On-Call Services
Dispatch Services
Employee Experience of Medical
Answering
8.5 Years
Serve United States & Canada
Government Contracts
Medical Only Clientele
Pricing Flexibility
Ability To Create/Change Directive Plan
High Volume Customers, Hospitals
Plan Customization
Examples of 100% HIPAA Compliance inbound phone calls PatientCalls currently handles:
First-responder 24-hour medical messaging Appointment setting and call patching.
Appointment scheduling Doctor-to-doctor consultation calls.
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3. Toll-Free Number: 866-333-7922
E-Mail: Info@PatientCalls.com
First-responder 24-hour medical messaging Appointment setting and call patching.
Appointment scheduling Doctor-to-doctor consultation calls.
Physician referral Prescription dispatch.
Coordinating appointment scheduling. Lab results protocol.
14-Day Free Trial
Risk Free Trial - It's time to experience organized communications.
With just a few minutes of your time, you can begin a 14-day free trial experience of PatientCalls top rated answering and paging services tailored
specifically to the needs of your healthcare organization.
Try PatientCalls Medical Answering Service
Try PatientCalls Medical Answering Service
Try PatientCalls Medical Answering ServiceTry PatientCalls Medical Answering Service
& PatientNote FREE for 14-Days
& PatientNote FREE for 14-Days!
& PatientNote FREE for 14-Days!& PatientNote FREE for 14-Days!
Serving the medical community for over 15 years.
PatientCalls.com 2014
Privacy Statement HIPAA Compliance Statement
PatientCalls Medical Answering Service Top Rated - 4.9 / 5 based on 1,491 Customer Reviews!
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