1. SAMUEL I. ONWE
319-4064 Lawrence Avenue East, Scarborough
Home: (416) 893-9956 Cell: (416) 893-9956
ikennaonwe@gmail.com
PROFESSIONALSUMMARY
Trained in customer relations, field work, and tutoring. Also have considerable experience in
banking, sales, and marketing. Seeking new opportunities in business analysis, financial
Planning; logistics or customer service.
SKILL SUMMARY
 Good written and verbal communication skills
 Skilled in teaching and tutoring Literature in English
 Skilled in arranging files, and orderliness
 Excellent in conviction and negotiations
 Good computing and typing skill
 Can work and get along with people of different background
 Excellent motivator and inspirational speaker
EXPERIENCE
Call Agent September 2015- February 2016
Validity Research, Scarborough, Ontario
 Make and take phone calls on behalf of the organization
 Obtain information of clients or about the client’s opinions for the organization
 Compare information and determine respondents eligibility for a particular survey
 Enter client’s information into data base for the sake of records.
 Provide answers, clear doubts, and give information needed by the client
 Report problems in communication or equipments.
 Adhere to survey standards and procedures set by the organization
Teacher 2013-2014
Government Technical College, Rivers, Nigeria
 Delivered class lessons to students in Junior Secondary
 Marked assignments, homework, tests and examinations and gave back scores
 Organized extra-curricular activities for students like debate, quiz etc
 Maintained a cordial relationship with the school management and parents of the
students
 Prepared students for major examinations like the West African Examination Council

2. Customer Care Representative June 2009-Sept 2009
AG Homes Savings and Loans, Enugu, Nigeria
 Opened and maintained account information for potential customers
 Handled complaints, confusions, conflicts or customer needs
 Provided assistance and financial advice to customers
 Documented and filed official papers for reference purposes
EDUCATION AND CERTIFICATION
International Business Management May 2015– December 2015
Centennial College, Toronto, ON
Relevant Courses Included: Business Communications
Global Business Strategy
International Marketing
Global Logistics
Financial Planning January 2016- Present
Centennial College, Toronto, ON
Relevant Courses Included: Estate Planning & Risk Mgt
Tax Planning
Retirement Planning
Management Accounting
Bachelors Degree in Economics 2008-2012
Renaissance University Enugu, Nigeria
Certifications: Certified National Youth Service Corp Member (2013)
Computer Skills: MS Word, Email and Internet applications
REFERENCES
Available upon request