Madiha Ehsan is seeking a challenging position that utilizes her education and experience. She has over 6 years of experience in customer service, sales, and human resources. Her experience includes roles as a lecturer, CSR, sales consultant, HR assistant manager, and internship in banking. She is skilled in Microsoft Office, communication, team management, and building strong customer relationships. Madiha holds an MBA and BSc and is a hard worker seeking to contribute to an organization's growth.
1. Madiha Ehsan
Mobile: +971544649883
E-mail: madihaahsan90@gmail.com
Address: 272 Al Wahda Street, green house 2, flat # 704 opposite Sharjah city centre
Seeking a challenging and responsible position where my education, knowledge and
experience can be effectively utilized for the benefit of the organization and towards the
enhancement of my career.
To work in a competitive and challenging work environment to contribute the best of my
knowledge and ability towards the growth and development of a company fully utilizing
my interpersonal and academic skills to pursue a challenging and rewarding career.
Sales Consultant in EFU:
Promoting and selling products
Building strong relationships between company and clients
Identifying the needs of the customer
Fixing customer issues by providing the best solutions
Generating leads and providing timely follow up to clients
HR Assistant Managers in Royal Front Communications:
Handling employee database and manual filing systems.
Handling leaves and attendance.
Managing advance salaries, bonus and loans
Monitoring the performance of each employee.
Decision making with regards to increment, employee benefits schemes and medical
insurance
Handling all queries of the employees
Profile Synopsis
Lecturer for 6 months, CSR (customer services representative) for 8 months, works in sales for
1.5Year. Excellent customer service skills and communication skills. Hard and smart worker and
quick learner.
Career Objective
Work Experience
2. Preparing PowerPoint presentations with regards to company structure and other study
materials concerned to the company.
CRO in Royal Front Communication, Lahore, Pakistan:
Determine requirements by working with customers.
Answer inquiries by clarifying desired information, researching, locating and providing
information.
Supervise the team.
Prepare moments of the meeting and meeting reports.
Maintain good relationships with the customers.
Works with a team and make leads.
Internship in Bank Alfalah Bedian Branch Lahore Pakistan:
Worked as an internee at Bank Alfalah
Recording data and maintaining financial; databases and manual filing systems.
Reviewing and verifying accuracy of records and supporting documents
Preparing vouchers
Providing reports as necessary
Assisting other departments in accomplishing results as needed.
General account tasks
Statistic lecturer in IES (Institute of Emerging Sciences) Lahore Pakistan:
Teach students of graduation and post graduation
Preparations of notes and providing assignments
Guide the class about rules and regulations
Help them in achieving good grades in finals
Providing extra classes as and when required
CSR in MCB (EFU) Lahore Pakistan:
Handling customer queries and inquires
Answer inquires by clarifying desired information; researching, locating, and providing
information
Resolve the problems of customers
Sales in EFU Lahore Pakistan:
Improve sales
Listen to the customer and provide accurate information
Sell the desired product
Go the extra mile and provide guidance regarding the payment process
Successfully work independently and as a part of team
Successfully achieved the sales target for 3 consecutive months
Successfully completed the spoken English n IELTS course
Achievements & Recognitions
Strengths
3. Hard working
Interpersonal communication skills
Team Management
Strong customers relationships
Project management and leadership
Organizational skills
Dexterous with MS office suit (word, excel, power point etc)
Internet browsing & web searching
M.Phil Equivalence from Higher Education Commission
Masters in Business Administration from Virtual University of Pakistan
Bachelors In Sciences from Punjab University, Lahore, Pakistan
Intermediate From Minhaj college, Lahore, Pakistan
Date of Birth: 30th
July 1990
Nationality: Pakistani
Marital Status: Single
Visa Status: Visitor
Visa Validity: 30 November, 2016
Will be furnished on request:
IT Skills
Educational Qualifications
References
Personal Information