Curriculum Vitae of Desireé Dirk
PERSONAL DETAILS
First Names: Desireé Theresa
Surname: Dirk
Address: 13 Gluck Road
Steenberg
Cape Town
7945
Contact Number: 083 687 1606
Drivers Licence : Code 8 (own vehicle)
INTERESTS & HOBBIES:
• Soft Ball
• Darts
• Reading novels
• Visiting markets and seeking out dining experiences
COMPETENCIES & ACHIEVEMENTS:
LANGUAGES PROFICIENCY
• English : Speak, Read & Write High
• Afrikaans: Speak, Read & Write High
COMPUTER LITERACY PROFICIENCY
• Microsoft Office - (Excel, Outlook, Power Point &
Word)
Intermediate - High
• VIP Premier High
• ESS ( Workflow) - VIP Intermediate - High
• Pastel Payroll High
SHORT COURSES:
COURSE NAME: INSTITUTION: DATE:
Annual Payroll Tax Seminar SAGE SEMINARS 8 March 2016
New Features & Functionality SAGE SEMINARS 11 March 2016
SARS Easy File Workshop SARS 9 March 2015
Excel on Steroids SAGE SEMINARS 29-30 September
2014
Mid Year PAYE Submission SAGE SEMINARS 19 September
2014
VIP Basic Payroll Course SAGE SEMINARS 25- 26 February
2014
TERTIARY EDUCATION
QUALIFICATION NAME OF INSTITUTION STATUS
FURTHER
CERTIFICATE BAND
– NQF LEVEL 5
PAYROLL EDUCATION
Summarised Unit
Standards:
COMPLETED
2 NOVEMBER 2015
1
NATIONAL DIPLOMA
IN PAYROLL
ADMINISTRATION
SERVICES
(SERVICES SETA)
• Customer Service
• Project Management
• Employee Induction
• Human Resource
Information Systems
• Data Processing, Info
Technology
• Performance Management
• Conditions of
Employment ,
Organisational rights
• Recruitment
• Business Ethics
• Spreadsheets and
Financial data
• Client relationships
• Workplace communication
skills
SCHOOLING:
QUALIFICATION NAME OF INSTITUTION STATUS
FET BAND – NQF
LEVEL 2
INTERMEDIATE
CERTIFICATE
(GRADE 10)
CRESTWAY HIGH SCHOOL Completed
WORK EXPERIENCE
ORGANISATION Sonnendal (Pty) Ltd
(+/- 400 employees, employed across 1
distribution centre 2 factories and 3
factory outlets)
POSITION Payroll Controller
DURATION 1 April 2010 - Current (6 years, 7
Months)
REASON FOR LEAVING Job security - Dairy Industry vulnerable to
retrenchment
JOB RESPONSIBILITIES KEY PERFORMANC E AREA:
1. Ensure a cost effective payroll &
benefits and HR admin service for
entire organisation
2. Ensure all payroll services for the
HR dept is effective and efficient
3. Build effective relationships with
external and internal stakeholders
4. Take responsibility for own
performance goals and service
delivery improvement of payroll
portfolio
2
5. To provide input with continuous
improvement on payroll function
6. Ensure all Legal Compliance is
met , UIF,SARS, E-Filing, PAYE,
Skills Levy, Outside Payments
7. Maintain and Manage Service
Providers and SLAs
PERFORMANCE STANDARDs:
1. Ensured all work meets
prescribed standards for quality
and quantity
2. All queries and services related to
payroll duties is handled
professionally and effectively
3. Resolve queries timeously &
escalate issues positively and
quickly
4. General payroll admin duties to
be updated and completed as
required
5. Develop an effective working
relationship with line managers
and staff – Positive Feedback
6. Develop full understanding of
customer needs and help to build
a professional image of the HR
Department through a delivery of
payroll excellence
7. Understand and display the
company values
8. Takes responsibility to review
personal performance goals and
achievement thereof
9. Contribute to the development
plan to grow own effectiveness
and payroll expertise for the
company
KPIs:
1. Implement a checking control in
Wages and T&A , minimize errors
2. Analysis of payroll at the end of
each week , errors, accuracy,
lead time
3. Provide weekly(4 per annum
educational sessions for
employees dealing with all rules
governing overtime, leave,
allowances etc)
4. Devise an administration manual
for wages and salaries
5. Submit Reports to Line Managers
and Finance for Reporting
purposes
6. Adhere to PAYROLL training and
project deadlines
7. Achieve targets and deadlines as
set out by Projects and Tasks
3
given
8. Up skill HR Staff on payroll
principles, processing and
capturing
9. Manage ESS, Workflow ,
Biometric Time and Attendance
System, VIP
10. Ensure Software Packaging
Licences are up to date and paid,
and the most updated versions
and features are acquired and in
use
11. Manage payroll system users,
establishes user parameters
12. Manage access control by
ensuring only active and
authorised persons have access
to premises in accordance with
their designation
13. Manage and ensure provident
fund, loan payments, garnish
orders and administration thereof
is running smoothly
14. Maintain overall integrity and
security of payroll information
15. Effectively resolve all payroll
queries or escalate where
necessary speedily
ORGANISATION Air-conditioning & Allied Services
CC
±25 Employees
POSITION Payroll & Assistant Office
Manageress
DURATION 2005 -2010 (5 years)
REASON FOR LEAVING Limited growth opportunities (low
turnover) within HR/Training Function
Most Training Activities are outsourced
so the role is basically an
event/administration function than an
practical and theoretical Training function
JOB RESPONSIBILITIES • Preparation of leave reports
for managers
• Attending to and resolving
payroll related queries
• Printing and distribution of
pay slips
• P/A to 2X Directors
• Communicating with the
Managing Director.
• Invoicing, quotes,
switchboard
• Debt Collecting
4
• Account queries –
telephonic, e-mail, fax and
post
• Receipting all payments
and handling petty cash
• Reporting to the Managing
Director
• Performing job functions with a
consciousness of the
environment
• Ensuring the daily
performance of my job does
not have any harmful or
negative impact on co-workers
and work environment in terms
of General Health, Safety,
Environment and Product
Quality
5
ORGANISATION Sonnendal (Pty) Ltd
(+/- 350 employees, employed across 1
distribution centre 2 factories and 3
factory outlets)
POSITION Wage & Salaries Clerk
DURATION 2003 -2005 (3 years)
REASON FOR LEAVING Car Accident – Vehicle written off , took
job closer to home for easier travelling
JOB RESPONSIBILITIES KEY PERFORMANC E AREA:
1. Ensure a cost effective payroll &
benefits and HR admin service for
entire organisation
2. Ensure all payroll services for the
HR dept is effective and efficient
3. Build effective relationships with
external and internal stakeholders
4. Take responsibility for own
performance goals and service
delivery improvement of payroll
portfolio
5. To provide input with continuous
improvement on payroll function
6. Ensure all Legal Compliance is
met , UIF,SARS, E-Filing, PAYE,
Skills Levy, Outside Payments
7. Maintain and Manage Service
Providers and SLAs
PERFORMANCE STANDARDs:
1. Ensured all work meets
prescribed standards for quality
and quantity
2. All queries and services related to
payroll duties is handled
professionally and effectively
3. Resolve queries timeously &
escalate issues positively and
quickly
4. General payroll admin duties to
be updated and completed as
required
5. Develop an effective working
relationship with line managers
and staff – Positive Feedback
6. Develop full understanding of
customer needs and help to build
a professional image of the HR
Department through a delivery of
payroll excellence
7. Understand and display the
company values
8. Takes responsibility to review
personal performance goals and
achievement thereof
9. Contribute to the development
plan to grow own effectiveness
and payroll expertise for the
company
KPIs:
1. Implement a checking control in
Wages and T&A , minimize errors
2. Analysis of payroll at the end of
each week , errors, accuracy,
lead time
6
REFERENCES
ORGANISATION SONNENDAL (PTY) LTD
POSITION & NAME Senior HR Officer - Sandra Van Der
Merwe
Sandra.Farmer@wcla.gov.za
CONTACT NUMBER 071 7084 849
ORGANISATION SONNENDAL (PTY) LTD –LEFT FOR
HOUSE OF ORIGIN WINE
POSITION & NAME HR Manager – Carmen Mac Curry
Carmen@origin.co.za
CONTACT NUMBER 083 653 9315
ORGANISATION AIR-CONDITIONING & ALLIED
SERVICES CC
ORGANISATION STRATON CLOTHING
POSITION Wage Clerk/Assistant Human
Resource
+/- 600 employees
DURATION 1988 – 2003 (15 years)
REASON FOR LEAVING Closed Down
JOB RESPONSIBILITIES • Process Weekly wages for
approximately 250 employees
• Liaised with Unions and
Bargaining Councils
• Managed time keeping
systems
• Administration of Sick Benefits
• Assisted and Resolved
Management and Staff with
Wage queries
• Provided payroll Reports for
Management when required
• Assisted Human Resources
with HR related activities as
required
7
POSITION & NAME Ann Evans - Office Manageress
CONTACT NUMBER 021-709 035
ORGANISATION STRATON CLOTHING
POSITION & NAME JP Norman – Office Manager
CONTACT NUMBER 021 - 4474056
8

CV Des (2)

  • 1.
    Curriculum Vitae ofDesireé Dirk PERSONAL DETAILS First Names: Desireé Theresa Surname: Dirk Address: 13 Gluck Road Steenberg Cape Town 7945 Contact Number: 083 687 1606 Drivers Licence : Code 8 (own vehicle) INTERESTS & HOBBIES: • Soft Ball • Darts • Reading novels • Visiting markets and seeking out dining experiences COMPETENCIES & ACHIEVEMENTS: LANGUAGES PROFICIENCY • English : Speak, Read & Write High • Afrikaans: Speak, Read & Write High COMPUTER LITERACY PROFICIENCY • Microsoft Office - (Excel, Outlook, Power Point & Word) Intermediate - High • VIP Premier High • ESS ( Workflow) - VIP Intermediate - High • Pastel Payroll High SHORT COURSES: COURSE NAME: INSTITUTION: DATE: Annual Payroll Tax Seminar SAGE SEMINARS 8 March 2016 New Features & Functionality SAGE SEMINARS 11 March 2016 SARS Easy File Workshop SARS 9 March 2015 Excel on Steroids SAGE SEMINARS 29-30 September 2014 Mid Year PAYE Submission SAGE SEMINARS 19 September 2014 VIP Basic Payroll Course SAGE SEMINARS 25- 26 February 2014 TERTIARY EDUCATION QUALIFICATION NAME OF INSTITUTION STATUS FURTHER CERTIFICATE BAND – NQF LEVEL 5 PAYROLL EDUCATION Summarised Unit Standards: COMPLETED 2 NOVEMBER 2015 1
  • 2.
    NATIONAL DIPLOMA IN PAYROLL ADMINISTRATION SERVICES (SERVICESSETA) • Customer Service • Project Management • Employee Induction • Human Resource Information Systems • Data Processing, Info Technology • Performance Management • Conditions of Employment , Organisational rights • Recruitment • Business Ethics • Spreadsheets and Financial data • Client relationships • Workplace communication skills SCHOOLING: QUALIFICATION NAME OF INSTITUTION STATUS FET BAND – NQF LEVEL 2 INTERMEDIATE CERTIFICATE (GRADE 10) CRESTWAY HIGH SCHOOL Completed WORK EXPERIENCE ORGANISATION Sonnendal (Pty) Ltd (+/- 400 employees, employed across 1 distribution centre 2 factories and 3 factory outlets) POSITION Payroll Controller DURATION 1 April 2010 - Current (6 years, 7 Months) REASON FOR LEAVING Job security - Dairy Industry vulnerable to retrenchment JOB RESPONSIBILITIES KEY PERFORMANC E AREA: 1. Ensure a cost effective payroll & benefits and HR admin service for entire organisation 2. Ensure all payroll services for the HR dept is effective and efficient 3. Build effective relationships with external and internal stakeholders 4. Take responsibility for own performance goals and service delivery improvement of payroll portfolio 2
  • 3.
    5. To provideinput with continuous improvement on payroll function 6. Ensure all Legal Compliance is met , UIF,SARS, E-Filing, PAYE, Skills Levy, Outside Payments 7. Maintain and Manage Service Providers and SLAs PERFORMANCE STANDARDs: 1. Ensured all work meets prescribed standards for quality and quantity 2. All queries and services related to payroll duties is handled professionally and effectively 3. Resolve queries timeously & escalate issues positively and quickly 4. General payroll admin duties to be updated and completed as required 5. Develop an effective working relationship with line managers and staff – Positive Feedback 6. Develop full understanding of customer needs and help to build a professional image of the HR Department through a delivery of payroll excellence 7. Understand and display the company values 8. Takes responsibility to review personal performance goals and achievement thereof 9. Contribute to the development plan to grow own effectiveness and payroll expertise for the company KPIs: 1. Implement a checking control in Wages and T&A , minimize errors 2. Analysis of payroll at the end of each week , errors, accuracy, lead time 3. Provide weekly(4 per annum educational sessions for employees dealing with all rules governing overtime, leave, allowances etc) 4. Devise an administration manual for wages and salaries 5. Submit Reports to Line Managers and Finance for Reporting purposes 6. Adhere to PAYROLL training and project deadlines 7. Achieve targets and deadlines as set out by Projects and Tasks 3
  • 4.
    given 8. Up skillHR Staff on payroll principles, processing and capturing 9. Manage ESS, Workflow , Biometric Time and Attendance System, VIP 10. Ensure Software Packaging Licences are up to date and paid, and the most updated versions and features are acquired and in use 11. Manage payroll system users, establishes user parameters 12. Manage access control by ensuring only active and authorised persons have access to premises in accordance with their designation 13. Manage and ensure provident fund, loan payments, garnish orders and administration thereof is running smoothly 14. Maintain overall integrity and security of payroll information 15. Effectively resolve all payroll queries or escalate where necessary speedily ORGANISATION Air-conditioning & Allied Services CC ±25 Employees POSITION Payroll & Assistant Office Manageress DURATION 2005 -2010 (5 years) REASON FOR LEAVING Limited growth opportunities (low turnover) within HR/Training Function Most Training Activities are outsourced so the role is basically an event/administration function than an practical and theoretical Training function JOB RESPONSIBILITIES • Preparation of leave reports for managers • Attending to and resolving payroll related queries • Printing and distribution of pay slips • P/A to 2X Directors • Communicating with the Managing Director. • Invoicing, quotes, switchboard • Debt Collecting 4
  • 5.
    • Account queries– telephonic, e-mail, fax and post • Receipting all payments and handling petty cash • Reporting to the Managing Director • Performing job functions with a consciousness of the environment • Ensuring the daily performance of my job does not have any harmful or negative impact on co-workers and work environment in terms of General Health, Safety, Environment and Product Quality 5
  • 6.
    ORGANISATION Sonnendal (Pty)Ltd (+/- 350 employees, employed across 1 distribution centre 2 factories and 3 factory outlets) POSITION Wage & Salaries Clerk DURATION 2003 -2005 (3 years) REASON FOR LEAVING Car Accident – Vehicle written off , took job closer to home for easier travelling JOB RESPONSIBILITIES KEY PERFORMANC E AREA: 1. Ensure a cost effective payroll & benefits and HR admin service for entire organisation 2. Ensure all payroll services for the HR dept is effective and efficient 3. Build effective relationships with external and internal stakeholders 4. Take responsibility for own performance goals and service delivery improvement of payroll portfolio 5. To provide input with continuous improvement on payroll function 6. Ensure all Legal Compliance is met , UIF,SARS, E-Filing, PAYE, Skills Levy, Outside Payments 7. Maintain and Manage Service Providers and SLAs PERFORMANCE STANDARDs: 1. Ensured all work meets prescribed standards for quality and quantity 2. All queries and services related to payroll duties is handled professionally and effectively 3. Resolve queries timeously & escalate issues positively and quickly 4. General payroll admin duties to be updated and completed as required 5. Develop an effective working relationship with line managers and staff – Positive Feedback 6. Develop full understanding of customer needs and help to build a professional image of the HR Department through a delivery of payroll excellence 7. Understand and display the company values 8. Takes responsibility to review personal performance goals and achievement thereof 9. Contribute to the development plan to grow own effectiveness and payroll expertise for the company KPIs: 1. Implement a checking control in Wages and T&A , minimize errors 2. Analysis of payroll at the end of each week , errors, accuracy, lead time 6
  • 7.
    REFERENCES ORGANISATION SONNENDAL (PTY)LTD POSITION & NAME Senior HR Officer - Sandra Van Der Merwe Sandra.Farmer@wcla.gov.za CONTACT NUMBER 071 7084 849 ORGANISATION SONNENDAL (PTY) LTD –LEFT FOR HOUSE OF ORIGIN WINE POSITION & NAME HR Manager – Carmen Mac Curry Carmen@origin.co.za CONTACT NUMBER 083 653 9315 ORGANISATION AIR-CONDITIONING & ALLIED SERVICES CC ORGANISATION STRATON CLOTHING POSITION Wage Clerk/Assistant Human Resource +/- 600 employees DURATION 1988 – 2003 (15 years) REASON FOR LEAVING Closed Down JOB RESPONSIBILITIES • Process Weekly wages for approximately 250 employees • Liaised with Unions and Bargaining Councils • Managed time keeping systems • Administration of Sick Benefits • Assisted and Resolved Management and Staff with Wage queries • Provided payroll Reports for Management when required • Assisted Human Resources with HR related activities as required 7
  • 8.
    POSITION & NAMEAnn Evans - Office Manageress CONTACT NUMBER 021-709 035 ORGANISATION STRATON CLOTHING POSITION & NAME JP Norman – Office Manager CONTACT NUMBER 021 - 4474056 8