1. Results-oriented, dedicated IT specialist with the ability to work both independently and as part of a
team. Proven leadership capabilities with a focus on conflict resolution and operations. Quick learner
with a strong work ethic and desire to take on challenges.
RECENT EXPERIENCE
ENTRY-LEVEL IT PROFESSIONAL
MARCUS
BOWLING
404 East 12th Avenue
Bellevue, NE 68005
402-658-2632
Mjbowling@mail.mccneb.edu
www.linkedin.com/in/MarcusBowling87
EDUCATION
Metropolitan
Community College
Omaha, NE
CyberSecurity/Cisco Networking
GPA: 3.445/4/00
2014 - PRESENT
Dean’s List: Every quarter
Graphic Arts & Communications
2007 - 2009
University of Central Missouri
Warrensburg, MO
General Education
2007
SKILLS
• Microsoft OS, Linux OS, Mac
OS
• Active Directory
• Filing & Data Organization
• Typing 200+ WPM
• Customer Service
• Microsoft Office Suite +other
• Creative Thinker
• Communication-Oriented
• Cost-Oriented/Efficient
• Problem-Solving Skills
• Headless Server Systems
• File Recovery & Desktop
Repair
• Microsoft Visio
• VMware vSphere / Oracle VM
VirtualBox
• Java, Cobol, HTML5/CS3 and
mysql (Beginner)
• MySql Server Operation
SKILLS CONT
• Adobe Creative Suite CS4
(Photoshop, Dreamweaver,
Illustrator and Acrobat
Reader)
• 2D Drawing Skills
• Business/Client Relationships
• Web Design
• Data Recovery
• Cisco IOS Switch and Router
• VLSM and Subnet Internet
Protocol Networks
• IPv6 Network design
• Multitasker
• Collecting and relaying
information.
• Record information on paper.
Securitas Security Services USA
Site Security Supervisor @ SpartanNash
MAY 2011 - PRESENT
• Monitored and authorized entrance
and departure of employees, visitors,
and other persons to guard against
theft and maintain security of premises.
• Performed critical customer service
skills to ensure timely needs are met.
With any semi-truck coming onto the
property, the critical components of
the trailers such as temperatures and
fuel were recorded also additional
made executive decisions when those
parameter did not meet requirements.
• Managed a team of 12 security guards
• Managed the schedule. Managed call-
offs and time off requests.
• Worked consistently on a day-to-day
basis with SpartanNash staff and
management.
ACHIEVEMENTS: SECURITAS
• Created a Standard Operating
Post Procedure (SOPP) for security
officers working which resulted in
implementation into other truck
gate security accounts.
• Received Supervisor of the Month:
October 2012
Freelance Work
2001 - PRESENT
• Acquired desktop support/repair and
network troubleshooting from personal
experience and searched the internet for
information how to fix or an explanation.
• Built and administered computers for
a hobby and for friends, family, and
customers on all ranges of opperating
systems as Mobile devices.
• Provided technical assistance to com-
puter users. Answer questions or resolve
computer problems for clients in person
or via telephone.
• Analyzed, tested, troubleshooted, and
evaluated existing network systems, such
as local area network (LAN), wide area
network (WAN), and Internet systems or
a segment of a network system.
• Performed network maintenance to
ensure networks operate correctly with
minimal interruption.
• Built Linux headless servers for person-
al servers and also learned additional
knowledge through a Linux class at MCC
Fall 2015
• Performed data recovery for customers.
Metropolitan Community College
2014 - PRESENT
• Learned Active Directory systems in
Winter 2015 managed AD forests,
trusts, groups, policies, and user ac-
counts.
• Learned Windows Server 2012, this
meant applying prior network knowl-
edge, setup DCHP, IP management,
static routes,
• Actively dealt with citrix based VM or
VMWare machines at MCC.
• Programmed HTML5/CS3 Winter 2015,
Java Spring 2015, Cobol Winter 2014,
MySQL Summer 2015, Windows Batch
Summer 2015.
• Learned Cloud Computing fundamen-
tals Winter 2014.
• Learned Complex Networking mechan-
ics and implemented them with Win-
dows 2012 R2 machines and through
a Cisco CCNA program using Cisco
Routers and Switches.