Michelle M. Scott is seeking a position as a Data Analyst where she can use her analytical skills and 10 years of experience with Microsoft Office. She has experience with databases like SQL Server, Express SQL, MySQL and SAP. She has a background in computer science and engineering technology from The University of Toledo and obtained IT specialist certification from Northwest State Community College in 2014. Her previous roles include Assistant SAP Administrator at Owens Corning, Client Support Specialist at Sunoco, and Software Engineer at First Energy.

1. Michelle M. Scott
Addington Road * Toledo OH 43607
Email: cpms519@gmail.com
Phone: 419.531.7849
OBJECTIVE
Seeking a position as an Data Analyst where I can utilize my analytical skills, Information technology skills,
attention to detail, and my recent training as an IT Specialist.
SUMMARY OF SKILLS
• Ten years experience with Microsoft Office Suite – Outlook, Excel, Word, PowerPoint, Access
• Will work under strict deadline
• Have excellent written and verbal skills
• Three years experience with Central User Administration (CUA) sign-on
• Five years development experience in a Web environment with HTML Coding/Web Design/CSS
• Crystal Reports MySQL/Database Development
• Visual Studios 2010
• SQL Server 2008R2
• Express SQL Server
• Proficient in SAP
• Reporting Services
• VB .Net
• XHTML
• C# .Net
• Oracle Virtual Box
• Visual Logic
• Routers Switches
• Excel VBA
• Visio
ADMINISTRATION
• Maintained SAP user IDs and created access rights assigned to Ids
• Provided technical administrative support to users over the phone, in person and through email
• Helped ensure SOX compliance with respect to user access permissions
• Experience with Central User Administration (CUA) sign-on
• Working knowledge of various SAP transactions and processes
• Maintained and updated the maintenance database
• Managed the computer lab at Davis Besse Training Center
EDUCATION
The University of Toledo - Graduated 2005
Major: Computer Science and Engineering Technology - Deans List 2003
Applied design and development principles in the construction of software systems, functioned effectively as a
member and leader of technical teams, understanding of professional, ethical, legal, security and social issues and

2. responsibilities. An ability to communicate effectively with a range of audiences graphically, orally and through
the written word.
Northwest State Community College – IT Specialist Certification 2014-2014
Technology training to upgrade previous obtained skills:
International Computer Drivers License (ICDL), MTA: Software Development Fundamentals (C#), MTA:
Database Fundamentals, Network Pro Certification - Network Management, Security, Troubleshooting and
Design.
TECHNICAL WORK HISTORY
Assistant SAP Administrator Owens Coming Toledo, Ohio
Client Support Specialist Sunoco Toledo, Ohio
Software Engineer First Energy Oak Harbor, Ohio