1. Joshua R. Duren
212 North Horton Street
Philadelphia, PA 19139
267-466-6410 (main) 267-546-8414 (secondary)
joshuaduren91@yahoo.com
Skills
• Computer network management
• Knowledge of Windows ® based operating
systems
• Hardware repair
• Simple & complex peripheral configuration
• Windows Workstation installation,
configuration & maintenance
• Wired & wireless network setup
• Network patch & crossover cable
construction
• Data entry & resource management
• Circuit board soldering & wiring
• Data transfer and management
• Customer service
• Team & independent worker
• Dependable
• Productive under pressure
• Fast Learner
• PA Driver’s License
Education
Lincoln Technical Institute March 2011
Philadelphia, PA
Diploma: Computer & Network Support Technician
Pennsylvania Cyber Charter School June 2010
Midland, PA
Diploma: High school
Certifications
Comptia A+ ® April 2011
Certiport ® 2005 Computing
Dell Vender – multiple 2011-2014
Experience
Computer Hardware Repair Technician 2011-2014
Unisys
Blue Bell, PA
Repaired customer tablets, laptop & desktop computers
Resolved software problems
Transferred data between multiple storage media
Replaced hardware including motherboards, bottom chassis, LCD screens, covers & I/O boards
IT Support Technician April 2016
The Center For Returning Citizens Philadelphia
Philadelphia, PA
Troubleshoot and maintain all computer equipment
Installation and Setup of new computer equipment
Guide users through software installation and using applications
