1. MEREDITH GIBBS
3421 Orchid Lane, Rowlett, Texas 75089 C: 214-532-2019 meregibbs2@yahoo.com
PROFESSIONAL SUMMARY
To be an intricate and vital member of a dynamic organization that provides opportunities to utilize my
knowledge and expertise, while performing quality customer care for all client and administrative needs.
PROFESSIONAL EXPERIENCE
OPERATIONS MANAGER, Frank E. Oliver M.D., P.A. – Dallas, TX 1/09 - Current
Obstetrical & Financial Coordinator
Surgical Coordinator
Billing Supervisor
Manage the productivity of the A/R for review of monthly productivity
Submit monthly statements and collection calls
Educate and explain with all patients their financial obligations and insurance benefits before any
upcoming appointment visits, surgeries and deliveries
Handle all surgical prior authorizations and referrals for all required procedures and testing
Collaborate with our EMR/PM system support team for any malfunctions/errors and upgrades which
may occur on a day to day basis
Processing timecards for biweekly payroll
Participate in monthly bank reconciliations with our business manager
Handle Zoc Doc account for office and monthly accumulations
Place orders for all supplies needed in office
Assist the front with Scanning medical records into EMR
Overall back up for the office (Front & Back) in case of short staff for any illness or vacation time a
coworker may take
Training new personnel
FRONT OFFICE SUPERVISOR/SURGERY COORDINATOR, Philip L. Kelton, Jr., M.D. – Dallas, TX 9/07 - 11/08
Posted all patient demographic and insurance information into software system
Updated and corrected patient statement information into patient demographics from Fastbill
Managed all front office responsibilities, i.e., check in, check out, scheduled patient appointments,
and triaged all phone calls and verified patient benefits
Scheduled all patient surgeries and acquired any prior authorization and pre-certifications that were
required
Educated and explained to all patients their financial obligations and insurance benefits before any
upcoming appointment visits, surgeries and deliveries
SKILL HIGHLIGHTS
Business Skills Personal Skills
Medical coding capability Strong problem solving skills
OB/GYN care proficiency Dedicated team player
Plastic surgery proficiency Meticulous attention to detail
Claims appeal procedures Problem resolution ability
Insurance Verification proficiency Staff training/motivation
and pre-certification/prior authorization Patient focused care
Medical billing software/EMR Good written communication
Surgery Scheduling Self-starter
Collections specialist Competency in procedure development
