1. LYNDA SILVERMAN
647-633-7354
e-mail: lyndasilverman@rogers.com
I am a high energy people passionate HR Professional with many years of experience in all facets of human resources. I am searching for an
organization to support, driving the organization's success through aligned strategic goals while allowing me the opportunity for continued
growth and development in my own career path.
PROFESSIONAL DEVELOPMENT
HRM CERTIFICATE – High Honours - September 2003 – December 2006 – SHERIDAN COLLEGE (Brampton)
Crestcom Management Training - 2009-2010
PERSONAL PASSIONS
• Everything food.... from everyday comfort food to gourmet cooking
• Gardening
• DIY projects from painting to charcuterie boards and everything in between
QUALIFICATION HIGHLIGHTS
• A great sense of humour.
• Solid progressive Human Resources experience.
• Refined employee relations; partnering and influencing abilities.
• Sound knowledge of Federal and Provincial employment and workplace legislation/regulations.
• Effective knowledge of the collective bargaining process
• High level of understanding of Canadian benefits and nuances of US healthcare programs.
• Able to deal with confidential information without compromise.
• Strong ethics and integrity.
• Well organized; able to manage competing priorities & multi-task; able to work under pressure and meet deadlines.
• Ability to work as part of a multi-disciplinary team as well as autonomously.
• Able to build and develop positive working relationships with all groups inspiring trust and credibility using open & honest communications
with internal and external relationships.
• Ability to analyse complex situations and problem solve.
• Excellent communication skills both verbal and written.
• Accustomed to a fast paced changing environment.
• Proficient knowledge of Ceridian Power Pay and ADP RUN
• Solid computer skills with Microsoft applications; MS Word, Excel, PowerPoint and Internet and ADP/HRIS systems.
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES MANAGER
September 2011 - May 2016
Browne & Co, Markham, ON
Browne & Co. is a Canadian company that services a global market with professional foodservice and retail housewares products.
Reporting to the CFO, major Canadian & US responsibilities include:
• Oversaw all of the HR Department operations and processes for 100+ employees in Canada & US.
• Provided professional front-line HR consultation and support to Executive, Management and staff on all HR related issues both in Canada
and the US.
• Led, managed and shaped human resource initiatives for Browne, providing guidance and direction on all human resource related issues.
• Advised and assisted executive/management team on the interpretation and administration of policies, programs and best practices.
• Strategically planned for Browne's human capital needs, in concert with executive team and managers.
• Managed full cycle recruitment; developed job profiles and sourced candidates.
• Managed on-boarding/off-boarding process for all new hires/terminations of all employees.
• Partnered with union and management in the execution of collective bargaining agreements.
• Worked with management to form resolution to grievances/workplace issues.
• Handled employee terminations, grievances and other sensitive situations working with management and legal counsel.
• Conducted exit interviews and evaluated content for process improvement recommendations.
• Developed, implemented and managed HR policies, processes and procedures that reflected and maintained the Company's culture
facilitating achievement of Browne's goals and objectives.

2. • Delivered occupational health and safety training to new hires.
• Administered WSIB and safety programs. Coordinate timely return to work/modified duties when required.
• Managed and processed Canadian and US bi-weekly payroll for 100+ salaried/hourly employees using Ceridian PowerPay and ADP RUN.
• Managed compensation and benefits programs for Canadian and US employees including oversight of the US healthcare program.
• Creatively organized social activities including Annual BBQ and Holiday Luncheon.
HUMAN RESOURCES GENERALIST - Corporate Operations
January 2008 to July 2011
Metal Supermarkets, Mississauga, ON
World’s largest metal distributor of small quantities metals with over 80 corporate and franchised locations operating in Canada, the US and
Europe.
Reported to the President/CEO & VP-Corporate Operations, major Canadian & US responsibilities include:
• Provided professional HR consultation and support to Executive, Management and staff for 31 branches with a staff compliment of 130
on all HR related issues both in Canada and the US.
• Developed, implemented and managed HR policies, processes and procedures reflecting and maintaining the Company's culture designed
to facilitate achievement of the Company's goals and objectives.
• Acted as company representative in mediation process with EI, HRTO & Ministry of Labour.
• Managed full cycle recruitment including orientation process.
• Managed on-boarding/off-boarding process for all new hires/terminations of all employees.
• Negotiated, implemented & administered Canadian and US Group Benefits program.
• Employee Advocate – 1st
point of contact for Management and employees.
• Executed bi-weekly payroll for all salaried and hourly US employees.
• Conducted exit interviews and evaluated content for process improvement recommendations.
• Administered WSIB/WC and safety programs. Coordinate timely return to work/modified duties when required.
HUMAN RESOURCES GENERALIST
December 1993 to January 2008
Trent Health Insurance Services Inc., Toronto, ON (now TIC Travel Insurance)
Travel Health Insurance provider for Canadians, Visitors to Canada, International Students and Expatriates.
Reporting to the Vice-President, Finance, major responsibilities included:
Recruitment & Selection & Orientation
• Managed all aspects of the recruiting process for Managerial and Administrative positions.
• Determined staffing needs, posted for positions accordingly (web postings, newspaper ads, agencies).
• Screened resumes, set up and conducted first interviews, reference checking.
• Identified core competencies of candidates based on job requirements and company culture, coordinated second interviews.
• Presented offer letters and compiled rejection letters.
• Prepared new hire packages, coordinated and facilitated all new hire orientation.
• Benefits Administration
• Maintained tracking system for new hires ensuring eligible employees were enrolled on time, secured and distributed benefit cards,
removal of terminated staff from the benefits program and made changes to employee benefits coverage as required.
• Negotiated benefits package.
• Implemented and Managed Corporate Compensation Programs
• Participated in Annual Salary Surveys.
• Performed job analyses.
• Created salary bands and ranges for all current and new positions.
• Training & Development
• Designed and conducted various in-house employee training i.e.: sexual harassment, new benefits package.
• Implemented LOMA training for employees and proctored Loma Exams.
• Managed annual performance review process.
• Conducted exit interviews - analyzed information and made change recommendations.
• Employee Advocate – 1st
Point of Contact for all employees and Management - provided advice, expertise and assistance regarding all facets of
Human Resources.
• Designed & implemented corporate policies & procedures manual.
• Corporate Events Management – NorAm Alpine Ski Event, Pancake Tuesday, Lunch & Learns.
• Coaching and mentoring support to Executive Team & Management regarding employee relations & legislative issues, corrective action &
hiring/termination negotiations.
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3. HUMAN RESOURCES GENERALIST
September 1985 to December 1993
Alcatel Canada Wire, Orangeville, ON
Alcatel Canada Wire designed and produced a wide range of cables used in power, industrial, construction and communications applications.
Reporting to the Plant Manager, major responsibilities included:
• Recruitment & Orientation of Plant and Administration support staff
• Implemented various Company programs; Health & Safety programs including recognition of safety milestones (1,000,000 accident free
hours), promoted employee safety consciousness through recognition programs, monthly safety tours & attendance performance program
• Maintained the day-to-day administration of both hourly and salaried wage and benefit programs
• Labour Relations
• Participated in negotiations of collective bargaining agreements; effectively administered and interpreted same.
• Actively participated in the resolution of employee grievances.
• Responsible for conducting detailed investigations to complex employee relations issues and recommending solutions that
were in alignment with the Company's core values.
• Built strong relationships and credibility with all levels of management.
• Acted as positive change agent for implementation of new initiatives.
• Effectively represented the Company in relevant Community matters/occasions.
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