The document is a resume for James Hammonds seeking a human resources leadership role. It summarizes his over 10 years of experience in various human resources roles, including recruiting, compensation, and employee relations. His most recent experience is as an HR consulting focusing on compensation and training.

1. Jim Hammonds
Cell: 330-730-8782
Charlotte, NC 28269 james.hammonds@hotmail.com
SUMMARY
Seeking an opportunity to utilize my leadership and management experience in a Human
Resource leadership role. Senior level manager with over ten years of broad based and
progressively responsible experience in human resources. Strong ability to partner with
business units, build strong relationships and integrate the human resource function within the
overall business strategy. Reputation for displaying integrity and professionalism.
AREAS OF EXPERTISE
 Employee Relations
 Recruitment and Retention
 Compensation Planning and Design
 Development and Training Programs
 Harassment/EEO Issues
 College Recruiting and Intern Programs
 Metrics
PROFESSIONAL EXPERIENCE
HHRC, LLC 2/2016- Present
President
Formed a Human Resource consulting firm with a focus on compensation structure and
planning, performance management and training and development.
Current contract is with Cardinal Innovations Healthcare. Presently working on the following:
 Conducting a market study for the bi-annual salary review. This consists of reviewing
surveys to determine an appropriate pay structure for Cardinal to offer competitive wages.
 Developing a Leadership Training Class. The intent of this training is to establish a common
mindset and process for leaders at Cardinal Innovations. Topics covered include HR
policies and employee management including on-boarding, interview do’s and don’ts, and
general employee relations. Additionally, compliance is a core deliverable with a variety of
areas covered including HIPPA, ADA, Conflicts of Interest and Acceptable Use Policy.
 Performance management process review. In the process of determining and developing a
performance management system that aligns with the goals and mission of Cardinal
Innovations. The intent is to blend traditional performance management with contemporary
processes to create a motivated workforce.
 Assisting with recruiting and reviewing job descriptions.

2. James Hammonds 330-730-8782 james.hamonds@hotmail.com Page 2
Allstate Insurance Company
Manager, Information Technology, Site Leader Charlotte, NC 8/2013-8/2015
Responsible for End User Computing/Desktop Support for the enterprise.
 Led a team of five Team Leaders and 55 individual contributors. Sites were spread across
the United States as well as in Northern Ireland. Included the oversight of the Concierge
group which serviced Sr. Leaders including the CEO.
 Responsible for all performance management, employee development, compensation
management and employee relations.
 Site leader for the Charlotte technology community. Responsibilities included on-boarding,
completion of new employee orientation and associated on-line training. Conducted
monthly communication meetings. Covered performance management, measured
employee morale, site announcements, upcoming employee events, etc. Built a strong
technology community in Charlotte.
 Led the growth efforts of the Charlotte Technology site build out as the site leader. Grew
site representation from 15 to over 50 employees in two years. Led efforts to recruit at NC
State University including leading Allstate’s efforts at several on-site career fairs.
 Moved from a reactive and ticket driven organization to a proactive and consulting model.
Implemented KPI’s, end to end ownership, customer service and cost of service.
 Implemented communication strategy to ensure synergies and consistent messaging.
Implemented monthly Town Hall meetings, travel to remote sites and clear accountabilities.
Manager, Information Technology, Hudson, OH 4/2003-8/2013
Led multiple teams including Continuity Management, Data Center Raised Floor,
Mainframe/Open Systems Storage, and Production Control.
 Led Continuity Management Team and delivered multiple tier 0-1 disaster recovery
exercises
 Led efforts to hire over 30 employees in 2012. Headed recruiting efforts with Kent State
University.
 Developed and led intern program. This included developing curriculum, recruiting and
creating a valuable experience for the interns.
 Developed Resource Optimization Team that migrated previously sourced work to Syntel
and other off-shore providers. Resulted in $300K savings in 2011 and projected $800K
savings in 2012. Took processes performed by 21 resources to 11 resources
 Managed Raised Floor Data Center in Hudson, OH. One of two physical data centers for
Allstate
 Led virtual teams in Hudson, OH, Dallas, TX, Northbrook, IL, and Northern Ireland.
 Developed metrics utilizing HBSM reporting to measure backup success rates. Utilized
reports to drive improvements, track root cause and communicate results to clients.

3. James Hammonds 330-730-8782 james.hamonds@hotmail.com Page 2
Human Resource Manager, Wheeling, IL 6/2000-4/2003
Human Resource Manager for the Print and Communication Center, which was a 24x7 site with
over 500 employees. Managed a team of one Division Manager, one Training Manager and
three Human Resource Representatives.
 Developed and implemented a new compensation structure. Moved from a step driven
structure to a merit based structure.
 Developed and implemented metrics. Included were turnover rate, time to fill openings,
spot-check interview results, expenses, etc.
 Managed the relationship with Kelly Services. There were over 50 Kelly employees on site
and I worked closely with Kelly on cost and employee interactions.
 Accountable for all compliance to Allstate’s HR Policies and Procedures. Ensured
adherence by spot-check interviews, building relationships with leadership and the
employee base, and attending leadership meetings with the business units.
 Led all recruiting efforts for the site.
 Participated in and led several leadership-training classes: Facilitative Leadership, Leading
Virtual Teams, Driving Employee Engagement Through Effective Performance
Management, Seven Habits of Highly Effective People, and Diversity for Leaders
 Certified and delivered Behavioral Descriptive Interviewing classes.
 Delivered several Managing Performance Improvement classes.
 Reviewed rating profiles, merit programs, shift placements, and Affirmative Action results.
Worked with management to address deficiencies and solutions. Changes included
improved employee evaluations and development plans.
 Participated in and led multiple Corporate Security investigations. Results ranged from
performance management discipline to involuntary termination.
 Wrote multiple responses to EEOC complains.
EDUCATION / TRAINING
Bachelor of Science, Business Administration
Western Carolina University, Cullowhee, North Carolina
Foundation Certification in IT Service Management (ITIL)