1. KIMBERLY K. PLUMMER, PHR---------------------------------------------------------------
4240 Evans Chapel Road; Baltimore, MD 21211 *410-804-1069* Kim.Plummer1977@yahoo.com
EXPERIENCE--------------------------------------------------------------------------------------------------
Northwest Hospital (Lifebridge Health) Randallstown, Maryland May 2015-Present
Human Resources Recruiter
• Sources, recruits, screens and interviews qualified candidates for Northwest Hospital,
Lifebridge Health and Fitness, and the Community Physician Practices
• Uses internet and other media to source candidates
• Builds and maintains successful recruitment networking relationships
• Applies behavioral interviewing techniques in an effort to select candidates
• Ensures diverse candidates in applicant pool
• Effectively communicates status of vacant job recruitment activities, updating the hiring
manager at agreed upon frequencies
• Analyzes recruitment trend, metrics and applicable data to determine effectiveness of
recruitment strategies
• Evaluates effectiveness of recruitment activities and strategies by comparing relevant
statistics such as number of hires, successful referrals, sign-on bonues, and other
attraction incentives against cost of recruitment activities and by decreased agency use
• Attends recruitment events, job fairs and local schools to introduce Lifebridge Helath to
potential applicants and to conduct screening interviews
• Determines appropriate recruitment strategy up to and including review of current
candidate database, identification of internal candidates and external advertising
• Plays an active role in promoting health care careers in junior and senior high schools
• Actively participates on recruitment task forces as appropriate with MACHR, Mayor’s
office of Employment Development and the Baltimore County Workforce Development
• Maintains an effective working relationship with recruiters at other LifeBridge Health
entities and Marketing staff
Sinai Hospital (LifebridgeHealth) Baltimore, Maryland December 2012-Present
Employee Services Representative
• Support over 8,000 employees at all levels for the various hospitals
• Coach, counsel, and guide employees and managers in proactive employee relations
• Collaborate with leadership to ensure the fulfillment of organizational goals
• Facilitate and consult on all operational aspects of various HR functions (proactive
employee relations, file management, data gathering and research
• Assist with the job postings and post current job openings on the company website
• Process New Hire paperwork; tax forms; address changes; tuition reimbursements for
employees; disciplinary actions; benefit enrollment forms; and professional licenses for
certified medical professional employees
• Answer employee’s questions regarding benefits or their employment through the call
center
• Administer and interpret HR policies and procedures
• Organize New Hire Physicals in the Medipac system
• Partners with the Employee Services Manager in administering the company’s health and
dental plans for eligible employees and assists with the company’s annual enrollment
process.
• Compiled information with the preparation and follow-up of company unemployment
claims.
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2. Wegmans Food Market Landover, Maryland
Assistant Front End Manager June 2010-April 2012
• Managed the Front End, Service Desk, Accounting office, Helping Hands employees,
and Maintenance areas.
• Collaborated with key stakeholders to include customers and team members to better
understand all aspects of the department.
• Launched a mastery understanding of all parts of department management; fully
understanding people development, leadership and financial aspects including controlling
expenses and understanding how these affect the bottom line
• Managed and assume general accountability for performance results, employee
development, continuous improvement, compliance and overall customer satisfaction
through knowledge based selling skills and management through Wegmans values and
business measures
• Monitored employees for their contributions to the department and ensure resources are
available for effective job performance
• Compiled data analysis to drive key decisions with company-wide effect
• Processed payroll for the Front End, Helping Hands, Service desk, and Maintenance
areas.
• Developed exceptional customer service relationships that resulted in a high level of
patron satisfaction.
Human Resources Representative/HR Business Partner July 2006-June 2010
• Partnered with management to execute strategic initiatives and organizational goals
• Fostered a culture that embraces change, openness and lifelong learning by assisting
management with store-wide continuous improvement initiatives and providing support
to management and employees during change
• Ensured that each store is adequately staffed with knowledgeable employees who serve
customers, seek continuous improvement and live the company’s values;
• Identified store talent strengths and gaps using competency assessments;
• Utilized store scheduling tools (HR Metrics, MORIS, LRM, Plan and Summary; State
and County employment data) in order to analyze and plan store staffing needs;
• Coached, counseled, and guided recommendations that influenced management staffing
decisions
• Launched cost-effective decisions related to staffing, advertising, and recruitment events
• Coached, counseled, and guided senior management, managers, and store employees on
career interests and reaching their full potential
• Ensured consistency and fairness by coaching managers on approaches for handling and
documenting disciplinary actions, continuous improvement plans and agreements around
disciplinary issues
• Provided sound guidance to managers on issues concerning poor performance and
employee relations issues
• Maintained current state and federal postings; ensure content of employee files and
medical records are complete and contain the correct documentation; Ensure minor work
permits, minor schedules and minor timecards meet compliance guidelines;
• Ensured I-9 forms are completed properly
• Educated and coordinated programs and services that are important to employees
including medical, dental, 401 K savings account benefit programs, employee assistance
program, compensation, disability, worker’s compensation, family medical leave
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3. (FMLA), scholarship and employee recognition programs; and act as a resource to all
employees and managers on HR programs and services.
• Coordinated the screening, interviewing and hiring of applicants in accordance with
regulatory standards and established hiring practices and procedures
• Served as a consultant to departmental management in identifying the most effective
recruiting strategies
• Assessed and analyzed the local competitive market for designated positions and
identifies recruitment trends and market changes
• Created and maintained an active flow of qualified candidates by utilizing and
participating in a broad range of sourcing activities including social networking, internet,
professional websites, job boards, job fairs, and employee referrals
Hilton Washington Hotel, Washington, DC 2002 - 2006
Human Resources Manager
• Conferred with employees on understanding their benefits and making appropriate
selections to ensure adequate coverage
• Coordinated the Worker’s Compensation program and Health and Wellness events for
the employees
• Launched employee events
• Attended unemployment hearings on behalf of the employer
• Served as a consultant to employees and managers with health and welfare benefits
during the annual open enrollment periods
• Coordinated meetings for Open Enrollment for the Union and Non Union employees
• Responded to employee inquiries around their health and welfare benefits
• Reconciled Monthly Health and Welfare Insurance billing for union and non- union
employees
• Coordinated the Safety Program for employees
• Conducted New Hire Orientation and acclimated new employees to the company
• Facilitated seminars (Diversity, Customer Service, and Harassment)
• Spearheaded the Worker’s Compensation Safety Incentive program for employees
• Participated in the hiring and recruitment efforts for the hotel
• Attended career fairs to attract and recruit potential employees
• Maintained the I-9 Employment Eligibility Verification forms at the hotel
EDUCATION
Master of Business Administration, 2002
Strayer University; Washington, DC
Bachelor of Science, Hotel and Restaurant Management, 1999
University of Maryland Eastern Shore
ADDITONAL INFORMATION
Technology: Microsoft Office Suite; Lawson; Peoplesoft; and Professional in Human
Resources (PHR-SHRM-CP)
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4. VOLUNTEER EXPERIENCE
NAAAHR-Director of Administration 2016-Present
• Director of Administration Set up and maintain the Chapter’s voice mailbox,
including; Retrieve messages from the Chapter’s office phone
Respond or forward inquiries to the appropriate Board member; Submit and confirm
Conference Room requests for Board of Directors (BOD) meetings and Professional
Development meetings; Prepare event Sign In sheets, Meeting Agendas, Program
Evaluation Forms, and other handouts as needed; Compile data from meeting/event
feedback for distribution to the BOD; Record minutes at BOD meetings and prepare for
distribution; Arrange for refreshments for BOD meetings or other Chapter meetings;
Prepare and maintain BOD Directory ; Work collaboratively with Board Directors, other
Committee members, and partners across the organization to accomplish tasks within
the scope of the general job description; Other general, ad hoc
administrative/secretarial duties which may be assigned for the benefit of Chapter
operations
NAAAHR-College Relations Mentor (Towson State University) (2015-Present)
Alfred Street Baptist Church Career Development Ministry (2013-2015)
• Facilitate Job Search, Resume Writing, Job Interviewing seminar, and assisting in
coordinating a Career Summit for a non-profit organization
Woodstock Job Corps-Employer Advisory Committee (2015-Present)
Maryland Healthcare Recruiters Association-Member (2015-Present)
Chesapeake Human Resources Association (2015-Present)
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