4. •Meet the quality
objectives
established
•Improve the
process for new
products
•Venture and seek
new industrial
sectors.
•Expand the
customer base
Costumers Diversity
Quality
Objectives
Process
TOTAL SATISFACTION
5. Expand the
customer
base
Venture and
seek new
industrial
sectors.
Improve the
process for
new
products
Maintain
quality
objectives
Relaunching
Increase
Maturity
JAN FEB MAR APR MAY JUN JUL AGU SEP OCT NOV DEC
6. Who measured? How is it measured? Frecuency
Responsable Formula
Frecuency
Revision
Achieve time delivery rate of 100% monthly. Planning Promise Date / Date Real 100 Montly
Maintain 0% external rejections per month. Quality Control
(Quantity delivered / Amount
external rejection) * 100
0 Montly
Not exceed 0.3% of Internal Rejects
Production per month.
Quality Control
(Total Internal rejection / Total
pieces produced) * 100
<= .3 Montly
STC-PO-02
Rev.01
Quality Politics Objectives Goal (%)
In Staaltec developed
machined committed
for the metalworking
industry, to customer
satisfaction through a
culture of continuous
improvement based
on the development
of staff and processes
meeting quality
objectives in our
organization.
Quality Politics & Objectives
