Tammy Michalski has over 20 years of experience in quality management and continuous improvement roles. She holds an Associate's Degree in Business Management. Her most recent role is Quality Manager at Newell-Brands, where she leads quality initiatives, ISO certification, and customer audits. Previously, she held roles such as Senior Quality Engineer and Lean Engineer, implementing process improvement projects resulting in significant cost savings and productivity gains.

1. Tammy Michalski
Cell: 865-207-8763 tlmichalski6@gmail.com
Skills & Abilities
 Experience problem solving techniques
 Strong and demonstrated verbal and written communication skills
 Experienced one on one customer interaction
 Ability to simplify complexity, bias for action
 Strategic, tackle and analytical minded person
 Strong work ethic, on time and a positive attitude
 Adaptable with a sense of urgency
Education
ITT Technical Institute – Associates Degree in Business Management (June 2015)
Knoxville, TN
Experience
July2016 – present Newell-Brands Maryville,TN
Quality Manager
 Coordinate Quality Department activities with Manufacturing, Engineering, Customer Service,
Marketing, Sales and Finance.
 Drive Continuous Improvement with Cost of Quality (COQ) for achieving long-term effects of
quality improvement on the organization
 Develop and maintain the ISO 9001 Registration Certification
 Provide analysis of trends and issues
 Provide all necessary survey information and coordinate customer audits
 Support the Purchasing department with Vendor Certification activities
April 1, 2015– July 2016 Newell-Brands Maryville,TN
Sr. Quality Engineer
 Responsible for the Quality systems in Assembly and Packaging Operations
 Supervise a team of Quality Auditors, across multiple shifts
 Direct all product inspections and tests in accordance with established quality standards,
inspection plans and test procedures.
 Managed a team based Define, Measure, Analysis, Improve (DMAIC) project with $484,000
annual savings in the Packaging Operations.
September25, 2014~April 1,2015 Newell-Rubbermaid Maryville,TN

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Lean Engineer (contract)
 Develop standard operation procedures
 Identify areas for improving cost of production and realizes significant productivity gains
through lean activities
 Implement process flow improvement projects, design plant and material flow layouts
September 4, ~ November 27,2013 Sam Dong ofAmerica Rogersville, TN
Production Supervisor
 Develop methods and schedule 33 associates across 3 shifts to use as resources in the best
possible way
 Determine overtime needed for certain process areas to meet customer demand
 Responsible for weekly safety audits and daily 100% compliance
September 2000 ~ January 2013 Conn-Selmer, Inc. Elkhart, IN
Quality Manager (2008 – 2013 – Brass and Woodwind Divisions)
 Establish and manage all aspects of the Quality Management System (QMS)
 Set-up and maintain quality inspection standards, incoming and in-process materials and
components, processes and finished goods.
 Experience with PPAP, PCP, OCP, QCP process documentation and controls.
 Lead process improvements through 8D problem solving techniques focused around Pareto
driven data at weak link processes
 Reduced customer complaints from 99 per month to 10 per month (90% reduction)
 Improved first pass yield across all 4 product lines from 20% up to 95%
 Drive “right the first time” quality culture
Continuous Improvement Engineer - Lean Implementation (2004 - 2007)
 Lead or participated on over 60 events (weeklong improvement activities) since my first in July
2003
 Conduct “day one training”. Standard Shop Floor Lean Training modules;
 Drive lean implements through Kaizen Events in various fabrication areas and final assembly,
reducing lead-time by 50%
 My experience with the advanced lean tools listed below has allowed us to increase productivity
by more than 50% and deliver new products in 8 months vs. 2 years.
Design for Lean Sigma (DLS) New Product Launch and
Process
Developed House of Quality – Identifies critical to
quality features (CTQ)
Design Evaluation for Manufacture,
Assembly, and Quality (DFMA)
Voice of theCustomer and concepts
development (V.O.C.)
Production Preparation (2P) – Ramp-up
tools

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Quality Engineer (2000 -2004)
Project – Standard Hour Plan (SHP) (September 2000 through June 2002)
 Responsible for identifying acceptable quality criteria for each phase of the manufacturing process.
 Identified acceptable quality products through work instructions, inspection procedures and Control
Plans.
 Generated many types of rework and scrap trend chart through different stages of manufacturing.
October 1998 ~ September 2000 Patrick Industries,Inc. Elkhart, IN
Manufacturing Engineer, MIS Applications Specialist
 Experience setting up electronic scheduling systems to meet 4-10 day manufacturing lead times
 JD Edwards AS/400 product management
 Provide support in all areas of manufacturing scheduling and reporting
 Experienced documenting process flows
 Structure Single and Multi-Level Bills of Material and Routings / Analyze Labor Standards