1. FIRST NAME : Levern
SURNAME : Habana
HOME ADDRESS : 26 Cherwora Street
Riverlea
JHB
2093
TELEPHONE NUMBER : 074 824 8709
DATE OF BIRTH : 19 March 1990
PLACE OF BIRTH : Johannesburg
IDENTITY NUMBER : 9003190066089
SEX : Female
NATIONALITY : South African
MARITUAL STATUS : Married
CRIMINAL OFFENCES : None
PRESENT HEALTH STATUS : Excellent
DEPENDANTS : 2
DRIVERS LICENCE : Code 08
AVAILABILITY : 1 Month Notice
2. EDUCATION BACKGROUND
LAST SCHOOL ATTENDED : Langlaagte Technical High School
HIGHEST STANDARD PASSED : Matric
SUBJECTS PASSED : Afrikaans
English
Accounting
Business Economics
Economics
Mathematics
CORNERSTONE COLLEGE : Call Centre Certificate:
Inbound and outbound calls
MS Word, MS Excel and PowerPoint
PREVIOUS WORKING EXPERIENCE
NAME OF COMPANY : Vox Telecom (Part Time)
POSITION HELD : Call Centre Operator promoted
to Marketing Consultant
DUTIES : Sales
Outbound and inbound calls
Activities of new accounts
Customer Care queries – Help Desk
Data Capturer
DURATION : January to May
REASON FOR LEAVING : Better Prospect
=================================================
NAME OF COMPANY : Private Label Promotions
POSITION HELD : Outbound Sales Agent
3. DUTIES : Selling ABSA Rewards Program
Sending weekly reports on progress
Data Capturing
DURATION : 14th Sept 2010 to 28th Jan 2011
CURRENT EMPLOYMENT
NAME OF COMPANY : NBCEI
POSITION HELD : Receptionist
DUTIES : Handling switchboard
Basic Office Admin
Meeting and greeting clients
Arranging Couriers
Screening Phone Calls
Sorting/Distributing post, faxes and
Emails
Setting Appointments
Maintaining employees and Directors
DURATION : 12 January 2015 to 23 February 2015
==================================================
POSITION HELD : Promoted to Credit controller
DUTIES : Contacting business customers for
Payments
Advising customers to settle their
Accounts
Setting up and maintaining customer
Files
Legal pipeline
Sending weekly reports
Chasing late payments
Excellent proven track record
Resolving queries both internally
And externally around outstanding
Invoices, posting and allocating
Daily receipts to accounting system,
Providing accounts information to
Internal departments
Timely and effective collection of all
Debt and customer payments
Ability to reconcile complex accounts
And have excellent attention to detail
4. Calm, confident manner to handle
Irate clients
Maintaining good client relationships
Both internal and external
Use Microsoft office products and
Accounting software, also have
Experience with PASTEL in bookkeeping
and willing to learn
DURATION : 24 February 2015 to date
=====================================================
REFERENCES
VOX TELECOM : Mrs. S. Khan
083 446 7755
: Nathan Govender
PRIVATE LABEL PROMOTIONS : Ms Reshnie Naidoo
079 903 4958
NBCEI : Hlophe Mofokeng
0746209028 / 011 339-2313
: Elaine Shlebush
079 514 8674 / 011 339-2313
==================================================
EXTRA MURIAL ACTIVITIES
SPORTS : Hockey, swimming and football
HOBBIES : Gym, watching movies, reading
And meditating
5. REMARKS
I consider myself to be a confident self-starter and hardworking individual with a
great sense of humor. I am always willing to assist others in doing their job, as I am
a firm believer of teamwork. In doing so, I create a positive and motivated work
environment.
I, Levern Habana, hereby declare that ALL information contained in this document
is true and correct.
