1. Wafa MacNichol
PRIVATE AND CONFIDENTIAL
Page 1 of 6
1
PERSONAL DETAILS
NAME : Wafa MacNichol
GENDER : Female
ID Number : 7307280114085
CELL NUMBER : 073 679 4651
LANGUAGES : English and Afrikaans
START PERIOD : Immediately
EDUCATIONAL QUALIFICATIONS
SCHOOL : Bultfontein Hoërskool
DATE COMPLETED : 1990
SUBJECTS : English / Afrikaans / Biology / Mathematics / History /
Geography
COURSES COMPLETED AT THE ACADEMY OF LEARNING
1 Introduction to Microcomputers / Windows 3.1 / Windows 98
2 Brilliant Accounting
3 Local Bookkeeping Parts A, B and C
4 Word Perfect Basic
5 Lotus Level 1
6 AmiPro
7 Keyboard Audio Visual
COMPUTER SKILLS
 MS Word / Excel / Outlook
 Lotus 123
 Windows 98
 Accounting Programmes – Access / Brilliant Accounting / CODA / Omega / Opera
 Proactis
 Cycad (Oracle)
 Sage ERPAccpac
NAME OF EMPLOYER : JSE (Pty) Ltd
EMPLOYMENT DATES : 1 September 2014 – 27 February 2015 (FTC)
POSITION HELD : Receptionist
REASON FOR LEAVING : End of Contract
Duties and responsibilities:
 Portray a professional image for the JSE by being the face of the JSE.
 Treat all clients and colleagues with respect and compassion at all times

2. Wafa MacNichol
PRIVATE AND CONFIDENTIAL
Page 2 of 6
2
 Ensure reception area is kept neat and tidy at all times.
 Book visitors in the visitor notification system as per the Reception procedures and
upon arrival confirm the details by accessing the Reception Calendar to ensure
contact details are recorded correctly and accurately
 Notify individual/s that the visitor/s has arrived and ensure they are received
timeously within 5 minutes.
 Ensure Ticker, Wallboard are operating else escalate to 3rd party for assistance.
Follow up with 3rd party until issue has been resolved
 Acknowledge all incoming and outgoing mail and record it in the log book and ensure
mail is collected and signed for on the day. Send follow up emails
 Ensure incoming and outgoing mail for the Commodities division is collected within
15 minutes.
NAME OF EMPLOYER : JSE (Pty) Ltd
EMPLOYMENT DATES : 24 February 2014 - end of June (Temp)
POSITION HELD : Talent Management Temp (within Organisational Learning
& Development-Human Resources Department)
REASON FOR LEAVING : End of Assignment
Duties and responsibilities:
 Ensure forms are correctly completed and signed:
Confirm that delegate has been allocated a place on course
Confirm that course information has been attached to Intervention Booking Form
Where a booking relates to an examination, ensure the correct course has been
attended and results received
 Log appropriate invoice onto E-proc-Finance Programme
 Arrange initial authorisation by Talent Management
 Process appropriate purchase order
 Arrange final authorisation by Talent Management
 Scan to Hard drive and Shared Drive: Delegate’s booking form, all course
information and invoice
 Liaison with Finance Department to arrange payment for course
 Ensure all spreadsheets are updated with training records, and where a booking
relates to an examination, ensure sponsored education is updated
 Each day ensure that Training Room is fit for purpose, i.e. clean and tidy, with
all relevant stationery that may be required, water etc.
 Escort interviewees and delegates to Training Room, and ensure they have all
relevant stationery
 Answer telephone enquiries as necessary
 Obtaining input for the Training Catalogue
 Filing as necessary
 As financial statements are received, reconcile paid invoices; if any remain
unpaid liaise with vendors to receive outstanding invoices
 Understanding Financial Markets – ensure all forms are received for processing

3. Wafa MacNichol
PRIVATE AND CONFIDENTIAL
Page 3 of 6
3
 Follow up all queries relating to bookings, including financial and systems
queries
 Ensure all bookings are logged into assessment system
 Contact delegates to invite for assessment, ensuring dates and times are
understood
 Ensure booking assessment is logged on computer in order for delegate to start
assessment
NAME OF EMPLOYER : Avon Justine (Pty) Ltd
EMPLOYMENT DATES : 12 August 2013 – 6 February 2014 (Temp)
POSITION HELD : Credit Controller (Pre-Legal)
REASON FOR LEAVING : End of Assignment
Duties and responsibilities:
 Collecting outstanding debts by following the collection process-inbound calls
 Reviewing orders before releasing
 Releasing orders
 Resolving customers queries in efficient and timorous manner
NAME OF EMPLOYER : ON THE DOT ( PART OF MEDIA 24)
EMPLOYMENT DATES : 14 March 2011 (Temp) - 1 August 2011- ( Permanent)
15 October 2012
POSITION HELD : Credit Controller
REASON FOR LEAVING : Better Location ( closer to home)
Duties and responsibilities:
 Prepare credit applications for approval by the Supervisor or Credit Control Manager.
 Prepare and capture journals and transactions
 May capture invoices and pass respective credit notes
 Reconcile payments and deposits with the bank statements daily
 Capture bank deposits and receipts and keep records of cheque payments
 Notify superior of any suspicious or potentially fraudulent payments
 Prepare reconciliations of customers accounts
 Verify and follow up on invoices , statements and payments and ensure the timeous
collection of outstanding and arrear accounts in accordance with the collection
procedures
 Report on bad debt and recovery thereof and escalate when required
 Maintain an efficient filing system in respect of accounting data, records, contracts
and invoices.

4. Wafa MacNichol
PRIVATE AND CONFIDENTIAL
Page 4 of 6
4
NAME OF EMPLOYER : HMV UK Ltd (Head Office)
EMPLOYMENT DATES : 1 September 2007 – 17 December 2010
POSITION HELD : Expense Ledger Assistant
REASON FOR LEAVING : Relocation to South Africa
Duties and responsibilities:
 Processing supplier invoices, ensuring these are promptly approved by Departments
 Processing invoices direct to the capital budget
 Reconciling supplier accounts to statements
 Explaining and resolving debit balances
 Dealing with enquiries from suppliers and internal customers
 Preparing and processing of weekly payment runs for regular and one-off suppliers
together with posting cash
 Producing manual cheques as and when required
 Reconciling cashbook
 Making payments by BACS, TT, Standing Order or Direct Debit
 Providing international payment information to Group Treasury
 Training expense ledger staff in company accounting systems
 Processing claims and payments of creditors and debtors
 Processing & payments of staff expense claims
 Handling cashbook and writing up journals
 Collecting of debtors
 Working on Excel spreadsheet
 Administration of invoices and receipts
NAME OF EMPLOYER : Waterstone’s Booksellers Ltd (Head Office)
EMPLOYMENT DATES : 10 July 2005 – 31 August 2007
POSITION HELD : Credit Controller
REASON FOR LEAVING : Move within HMV Group
Duties and responsibilities:
 Contact customers by telephone requesting settlement of due balances
 Update records with details of action taken and referring accounts to Credit Control
Specialist where appropriate
 Issue account statements and letters on a monthly basis
 Deal with customer account queries by post and telephone, raising queries promptly
with stores in accordance with departmental procedures
 Contribute to team responsibilities through provision of copy invoices, retrieving and
resolving messages left on voicemail and sorting post
 Deal with store telephone enquiries
TEMPORARY ROLES
NAMES OF EMPLOYERS : Highfield Care Homes Ltd (12 07 2004 – 05 11 2004)
City Inn Hotel (28 04 2004 – 08 06 2004)
Marketing Birmingham (05 05 2003 – 02 04 2004)

5. Wafa MacNichol
PRIVATE AND CONFIDENTIAL
Page 5 of 6
5
Duties and responsibilities:
 To assist the Sales Ledger Administrators with debt collection
 To co-ordinate debt recovery procedures
 To identify and prioritise delinquent debtors
 To record accurately all actions taken to recover outstanding debt
 To communicate and agree all recovery actions
 To ensure that invoices are paid within agreed terms
 To achieve targets set for cash collection, invoicing and unallocated cash
 To ensure timely and accurate production of reports as required
 Entering and Posting of Sales and Purchase Ledger Invoices
 Banking
 Monthly statement distribution
 Event/Commission invoicing
 Event payment preparation
NAME OF EMPLOYER : Personal Touch Insurance (Insurance Broker)
EMPLOYMENT DATES : 11 November 2002 – 23 April 2003
POSITION HELD : Insurance Accounts
REASON FOR LEAVING : Search for more satisfying position once settled in UK
Duties and responsibilities:
 Reconcile and pay insurance company accounts to agreed deadlines
 Liaise with insurance company accounts handler to raise and resolve any queries
 Request underwriters to collect payment for unpaid premiums and ensure that if
payment not received within 7 days the policy to be cancelled
 Reconcile and pay/query all items on supplementary accounts sent by the insurers
 Adjust commission where underwriters have entered the percentage incorrectly
 Ensure filing is neat and in alphabetical and age month order
NAME OF EMPLOYER : Denverdraft Agency (Outsource Labour Consultants)
EMPLOYMENT DATES : 7 December 2001 – 16 August 2002
POSITION HELD : Debtors’ Clerk – Contract basis
REASON FOR LEAVING : Emigrated to the UK
Duties and responsibilities:
 Reconciliation of debtor accounts – Arrears 120 days onward
 Daily banking – Deposit cheques, Bank Statements
 Filing, faxing and administration
 Telephone collection
 Handling customer queries
 Visiting customers – queries on 120 days
 Reporting to MD
 Attending meetings with Managing Director and Sales Manager to update progress
 Checking documentation
*** From 27 July 2001 – 31 October 2001 I had been temping for Warehousing,
Distribution and Supply Chain Management (Engineering Consultants) as a secretary
to the Managing Director.

6. Wafa MacNichol
PRIVATE AND CONFIDENTIAL
Page 6 of 6
6
NAME OF EMPLOYER : Printacom Technologies (Pty) Ltd (MB Technologies)
EMPLOYMENT DATES : May 2000 - June 2001
POSITION HELD : Credit Controller
REASON FOR LEAVING : No growth prospects
Duties and responsibilities:
 Reconciliation of debtor accounts
 Daily banking
 Processing of receipts and journals
 Collation and despatching of monthly statements
 Handling queries
 Supervising filing clerks and drivers
NAME OF EMPLOYER : Academy of Learning - Bloemfontein
EMPLOYMENT DATES : September 1993 - April 2000
POSITION HELD : Credit Controller
OTHER POSITIONS HELD : Administrator / Debtors’ Clerk / Receptionist
REASON FOR LEAVING : Relocation to Johannesburg
Duties and responsibilities:
Credit Controller (January 1996 – June 2000)
 Handling of all queries from debtors
 Matching and batching of invoices and reconciliation
 Liaison with internal and external clients
 Printing of debtors’ statements at month end
 Completion of bank deposit slips for all cash and cheques relating to debtors
 Processing and allocation of all payments to computer
 Month end money collection drive telephonically, by post and personally
 Handling of queries from Head Office, e.g. methods of payment, number of students,
turnover, etc. (Excel)
 Daily banking of cheques and cash received
 Handling registration of students, request necessary diplomas and handling of
payments
 Capturing of examination results on computer and sending examination papers to
Head Office
 Filing
Administrator / Debtors’ Clerk / Receptionist (September 1993 – April 1996)
 Extracting Age Analysis and Month-end Analysis (Excel)
 Issuing credit notes and Audit trail
 Ordering of all stock, e.g. books, stationery, diplomas, etc.
 Training adviser to students on Brilliant Accounting
 Filing and assisting in reception, answering telephone calls, direction of calls,
receiving and assisting students/potential students
Following matriculation, from May 1990 – September 1993, I occupied a number of
temporary assignments.