1. Personal Details
Title: Miss Surname: Behari
Forenames: Prenisha Identity number: 8112030227081
Email Address: prenishabehari@yahoo.com
Date of birth: 03 December 1981 Home
Telephone number:
032-5337647
Cellular
Number:
083-688-6397Drivers Licence: Code 10
Permanent Residential Address: 5 Robin St, Dawn crest, Verulam,4340
Criminal Records: None Marital Status: Single
Nationality: South African Language: English
Details of Education – Schooling
Year completed: 1999
Name of School: Glenhaven Secondary
Subject passedin final school year
1. English
2. Afrikaans
3. Mathematics
4. Biology
5. Speech & Drama
6. History
Details of Education – Tertiary
Name of Institute: Oval International Computer Education
Qualifications Acquired: Diploma of Information Technology
Name of Institute: SETA
Qualifications Acquired: Business Administration NQF Level 2
Name of Institute: UNISA

2. 2
Qualifications : Currently studying towards LLB(commerce of law)
Details of work experience
Name of Company: Izikhulu BEE Ratings
Position: Project Coordinator
Period of Employment: 07 Months
Nature of work done:
To manage clients effectively over the period of engagement with the company.
Client liaison
Perform analysis of client information according to latest legislation and procedures with the aim of achieving
an accurate rating with the required turnaround time
Providing clients with an exceptional experience throughout the process
To conduct the targeted number of audits in accordance with Izikhulu Quality Management system procedures
and standards
Scheduling of client audits and meetings
Managing the diaries of the analysts
Verbal and written communication with clients and analysts
Screening and arrangement of client files
Maintain administrative aspect of client’s physical and electronic files.
Calculations of 2nd and 3rd invoices and ensuring payment are received prior to the client’s audits being
conducted.
Reporting of risks, complaints, progress to senior staff and director.
General Administration duties: filing; updating the server; updating assets register; updating insurance assets
register; purchasing of office inventory and posting; handling of petty cash; updating credit card & petty cash
recons monthly.
Relief for accounts department: Proforma &Tax Invoices. Maintaining the server, company insurance and I.T
policies
Name of Company: ClearlineIS
Position: Office /Way-leave Administrator
Period of employment: 16 Months
Nature of work done:
Meeting and greeting clients and visitors to the office
Meeting minute taking and distributing of memos.

3. 3
Handling of incoming / outgoing calls, correspondence and filing.
Faxing, printing, photocopying, filing and scanning.
Organising business travel and accommodation for manager as well as staff members.
Monitoring inventory, office stock and ordering supplies as necessary.
Responsible for client proposals and costing.
Updating, processing and filing of all documents.
Responsible for way-leave applications, approvals and updating of the Way-leave Tracker
Reference:Brinley Van Wyk/ Kuraisha Abdul Khalek – Business Process Manager
087 803 3333/ 071 380 4823
Name of Company: Towa Data Systems
Position: Project Coordinator/ Administrative Supervisor
Period of employment: 17 Months
Nature of work done:
Delegating responsibilities to necessary staff members.
Overseeing and assisting with sales orders
Determining and assisting staff with development process
Implementing process and sales reports
Auditing of client invoices and sale orders
Implementing dispatching procedures
Handling of client queries and complaints
Liaising with sales representatives and technicians with regards to improving client delivery
Accolades: Administrator of the Year (2012).
Reference: Nalendrie Pillay – Head of Accounts Department – 031 312 4360
Details of Work Experience
Name of Company: Aspire Money
Position: Call Centre Consultant and Client Services Assistant
Period of Employment: 05 Years
Nature of work done:
Processing of personal & car finance loan applications
Advising clients as to appropriate products based on the circumstances and finances
Processing of incoming and outgoing client statements. Insurance Advisor: selling and advising clients on insurance p
Liaising with principle lenders and Motor Dealerships

4. 4
Overseeing of Credit files
Accolades: Sales Person of the Month, Customer Service Consultant of the Month.
Reference: Devashnie Pillay – Quality Manager - 031 538 1716
Name of Company: Edcon Group
Position: Casual Staff
Period of Employment : 3 Years
Nature of work done:
Debt collecting, review all terms of sales, services or credit contract and assist clients with the issues at hand.
Responsible for timely and accurate and timely debt collections via the telephone, administration including:
client statements, client reminders and dunning levels, complaint documentation and resolution, providing
weekly updates to team management.
Liaising with the Financial Management Services Department in relation to reconciliation of clients account
payment
Reference : Brandon Singh – HR Manager - 031 305 4414
 I Posses the following skills: Computer skills: MS Word, PowerPoint, Excel,
Sage Accpac, Sage ACT,CRM, Pastel etc.