1. Len Holliman II( Experience Store Manager)
326 Nevada Dr.
Longview, WA 98632
360-703-7446/ 360-703-8433
len1kat2kody@gmail.com
www.linkedin.com/pud/leonard-holliman/97/495/309/
Accomplishments
Rite Aid
* Increased sales and bottom line margin to obtain 20 yr old store to be remodeled to
newest wellness layout as Assist Manager, achieved a promotion to Store Manager.
* Coordinated remodel of store, maintained time frame and scheduled completion.
* Maintain 86% customer service score 16% over planned service goal.
CVS Pharmacy
*Decreased Shrink % from 6.43% to 3.63% as a Assist Manager. Achieved a promotion to
Store Manager.
*Decreased Shrink % from 4.61% to 1.87% in my store second biggest shrink% decrease
in the District.
* Increased sales over budget 2.21% in the first three weeks of the fiscal year with an
increase of 6.42% for the full Fiscal year.
* Maintained a 19% increase in customer service score over store goal.
* One of a few selected Managers to help struggling stores and managers to improve
performance of the store and assist in managers growth.
Target
* Successfully process 19 warehouse deliveries at Christmas in one week.
* Coordinated Intern students training, schedules and Business Management growth.
* Trained Intern student to be my replacement as ETL Hard lines at the store.
* Execution of warehouse processes as Dept Lead to obtain promotion to ETL Logistics.
Skills
Compliance of Federal and State Laws, Compliance of HAZMAT guidelines of handling and
disposal, Result-Oriented Sales, Expense control and Payroll Budgets, Result-Driven
customer service of the highest level, Task Planning (daily, weekly), Skilled
Communications (verbal and written), Scheduling systems (workforce and work brain
systems), Inventory Control (Promotional orders, weekly orders, vendor orders), Result-
Driven control of Shrink noted above(product protection and service tools), Team and Intern
development (coaching, training, appraisals, and Hiring Talent). P&L analysis, cash
handling, opening and closing process, Invoicing, store condition standards, Pricing, Plano-
grams.

2. Work experience
Rite Aid Pharmacy (Assist Manager/ Store Manager) 2011 to 2014
CVS Pharmacy (Assist Manager/ Store Manager) 2007 to 2011
Ross Dress for Less (Assist Manager/ Store Manager) 2005 to 2007
Target ( Team Lead, ETL logistics and Hardlines) 1995 to 2005
Wal-Mart (Overnight Sporting Goods, and Overnight Grocery Supervisor) 1993 to 1995
Bass Pro Shops (Overnight Stocking and Inventory Auditor) 1991 to 1993
Education
Business Management (Target inter-company Training) 2000
High School Diploma (Fair Grove High school)
References upon request