The document is a statement of interest and resume for Kim E. Graves seeking a management position, preferably in office administration. She has over 20 years of experience in administrative roles and 10 years of experience supervising front office staff. Her most recent role was as Office Manager at MDwise, Inc. where she oversaw front desk staff, managed temporary workers, onboard contractors, created manuals, and more. Previously she held roles as Executive Assistant and Customer Service Representative at the same company. She also has experience as an Administrative Assistant at National Insurance Services.
1. STATEMENT OF INTEREST
I am seeking a management position, preferably in office administration. I have over 20
years of experience working in the administrative arena, and 10 years of experience
supervising front office and other administrative personnel.
Work History:
4/98 – Present: MDwise, Inc.
1200 Madison Ave., Ste. 400 – Indianapolis, IN
Title: Office Manager
Duties: Train and oversee front desk personnel • Responsible for temporary
workforce, which entails a streamlined process for placing orders for
temps • Onboarding of contractors and management of temporary
workforce • Creation and updates for Provider Manuals • Document
Approval Program • Central Purchasing • Liaison for Facilities /
Maintenance Requests • Vendor Relations • Code Invoices •
Management of Administrative Budget • RFP Preparation • MS Office
Training. The following positions preceded Office Manager: Executive
Assistant (1999-2005) and Customer Service Representative (1998-
1999).
11/96 – 04/98: National Insurance Services
Indianapolis, IN
Title: Administrative Assistant
Duties: Serviced municipal and school customers on their Life, Paid-up Life,
Long Term Disability, Medical, Dental and Vision programs • Filled
supply requests for insurance forms • Administrative services for office
of regional manager, sales and service representative • Designed and
prepared sales materials, proposals, spreadsheets and comparisons •
Purchasing • Prepared regional bills for payment by home office •
Answered incoming calls • Mail distribution.
Resume of: Kim E. Graves
9421 Tower Lane Indianapolis,
IN 46235 -2117
P: 317.658.2718 Last Update: 12.7.15
2. Resume of Kim E. Graves | Page 2
Personal References
James Laverne Tyson (Clergy Affiliate) – 317.979.3983
Shirley Clerk (Close Friend) – 317.332.4263
Tiffany Thompson (Owner - DaMar Staffing Solutions) – 317.566.8320
Education:
Arlington High School – General Studies • Aenon Bible College – Associate
Several Continued Education Hours: In management and supervision.
Proficiencies/Certifications/Licenses:
I am proficient and certified in Microsoft Office products: Word, Excel, Outlook,
PowerPoint and Publisher.
Other software usage: Kwiktag (invoice paying program); MyPayChex (time and labor
for hourly time tracking); PerformancePro (peer and performance evaluations); HRSmart
Solutions (job requisitions, resume review and scheduling); Adobe InDesign (creation of
marketing materials); SurveyGizmo (creating of forms, reports, etc.); GoToMeeting
(conference calls and creating live trainings as mp4 files).
I am licensed with the State of Indiana as a Notary Public, with commission expiring in
2023.
Special Interests/Ordinations:
I am a licensed, ordained minister and affiliate of the Church Federation of Greater
Indianapolis. I am pastor of New Vision Ministries, a small church in the inner-city of
Indianapolis. I am very active in the community.