Sherwood Mackall is seeking a career position in social justice that utilizes his skills in leadership, analysis, communication, and conflict resolution. He has a Bachelor's degree in Social Justice from Bowie State University and an Associate's degree in General Studies from College of Southern Maryland. His experience includes internships with the Maryland Natural Resource Police and Calvert County Sheriff Department where he assisted with enforcement, patrols, and paperwork. He has also worked at Safeway for over 8 years in customer service and training roles.

1. Sherwood Mackall
455 Ponds Wood Rd, MD, 20639
443-968-1597 | Sherwood.Mackall@gmail.com
PROFI LE
Highly skilled, trained, and ambitious recent college graduate with a degree in Social Justice. I
am seeking a career position in Social Justice that offers advancement opportunities and
allows me to use the following skills: leadership, analytical, interpersonal, written and oral
communication, sales and service, and conflict resolution.
EDUCAT I ON
Bowie State University Bowie, MD
Bachelor of Science: Social Justice spring 2016
College Of Southern Maryland La Plata, MD
Associate of Arts: General Studies 2012
EXPERI ENCE
Maryland Natural Resource Police Prince Frederick, MD
Intern 2015
 Understanding laws and regulations to assist in enforcing Maryland laws
 Securing Homeland Security targets by doing frequent patrols
 Assisting with paperwork to complete reports
Calvert County Sheriff Department Prince Frederick, MD
Co-op – Intern 2012
 Notes taken and applied critically to handle dynamic situations in real time
 Resolving civil disputes before they escalate
 Complete reports in detail to describe incidents that happened
Safeway INC, Prince Frederick, MD
Sales Clerk/Client Service Representative 2008 – current
 Collaborated with customer service team members to give exceptional client service
throughout the entire shopping and purchasing experience.
 Trained as a client service representative. Managed difficult client complaints from start
to resolution by creating a win-win solution for the client and store.

2.  As a member of the service team, performed cashier duties involving large cash
transactions, product knowledge assistance to clients, facilities cleanliness and safety for
our clients, and other projects as assigned.
 Trained new employees on cashier and client service responsibilities.
 Maintained a thorough knowledge of store policies and procedures. Efficiently executed
procedures in daily duties. Managed client service situations that were outside of normal
procedures.
Skills
 Fluent in sign language
 Microsoft Office proficient
 Trained and proficient in conflict resolution
 SPSS proficient
References
On Request