1. Kathryn Riley Delgado
1790 Felicita Lane
Vista, CA 92083
760-216-1255
Schatze00@yahoo.com
Education
2000-2004 University of Pittsburgh (Pittsburgh, PA)
- Bachelor in Global Studies -
- Bachelor in Africana Studies -
- Minor in International Education -
 Taught freshman studies
 Completed internship at Arthur MacMillian High School in Pittsburgh, PA teaching world cultures
 Completed Independent Research Internship with Dr. Paula Davis in the Africana Studies Department
 Resident Assistant from 2001-2004
 Resident Assistant of the Year 2002
 Head Resident Assistant of Tower C 2002
 All-Campus Resident Educator of the Year 2002
 Best Program of the Year 2003
1997-2000 The Hill School (Pottstown, PA)
International boarding school, graduated with honors
 Senior Prefect in Dell Dormitories, in charge of 15 international freshman females
 Mandarin Chinese, German, Swahili
 Played varsity field hockey, squash, and softball (Lettered in squash and softball)
Work Experience
Preschool Administration and Substitute Teacher
Faith Lutheran School and Lambs of Faith Preschool, Vista, CA
Aug. 2012- May 2014
 Daily tasks included purchasing, marketing, advertising, tours, pipeline fiscal planning, program management, financial billing, enrollment forms, and
extended care billing
 Completed all secretarial duties at the front desk and made sure all records were up to date for licensing verifications
 Acted as a substitute teacher for the K-8 school on an as needed basis
Facility Manager
Joe and Mary Mottino YMCA, Oceanside, CA
Feb. 2007- May 2011
 Maintain a safe environment for our members and to my 15 staff members in the member services department.
 Daily tasks such as inventory, phone messages, customer complaints, program registration, safety checks, facility security checks, general sales, refunds,
generate daily sales reports, and would often fill in as a lifeguard or other staff in child care when needed.
 Weekly tasks included, signing timecards, processed staff vacation time and benefits, ensure staff’s safety regulations and training were up to date, weekly
sales and safety reports to executive management.
Customer Service Manager
The Home Depot, Anderson, Ohio
May 2006- Sept. 2007(moved)
 Worked as front desk supervisor and liaison for the flooring department
 Scheduled flooring installations and worked in conjunction with our contractors to see complete installation from beginning to end
 Completed basic customer service skills, report processing, and management sales reports
 Worked and trained new staff to comply with safety regulations
Client Contract Administrator
Verizon Inc. (Frazer, PA)
Jan. 2006- June 2006-(moved)
 Prepare, legal, and key contract documents for Verizon Business corporate customers
 Daily work with CQI, Siebel / InfoPro, CPE Work Manager, DOS COPS systems, Lotus Notes, as well as various internal portals.
 Assist sales in validating customer purchase margins, burdens, and vendor discounts.
 Process orders for Cisco, Juniper, and Nortel labor and maintenance for customer contracts.
Foreign Language/Social Studies Teacher
Tanga, Tanzania Tanzania, Africa
2003-2003
 Lived and worked with people to help communicate and understand culture and the roles of the society by analyzing the relationships.
 Worked in conjunction with the University of Pittsburgh and the University of Dar es Salaam to publish findings on gender anthropology
 Traveled to Kenya, Tanzania, Zanzibar, and Uganda
Middle School Teacher
Yang Kong Number 3 (Yang Kong, Zheijiang Providence, China)
2002
 ESL teacher for ages 14-16
 Traveled and taught for Journey East
 Taught English language, American culture and history
 Obtained novice high rating on native Mandarin Chinese language test

2.  (three semesters of study from the Hill School and one from the University of Pittsburgh)
References: Paul Rudzinski (310)740-6231 //// April Clemens (760)917-0527 //// Stacey Conway (484)332-6899