1. RESUME
VICKI L. HUBBARD
1550 E. Hope St. Mesa, AZ 85203
Phone: (480) 556-1369
Cell: (520) 709-7174
E-mail address: vickilynnhubbard@hotmail.com
Work Experience:
2012 – Present – US Bank Home Mortgage
Scottsdale, Az
Job Description: Senior Loan Processor II. My responsibilities consist of compiling all
information given by the borrowers to the Loan Officer, and ensuring a complete package is
ready for our Underwriters. Once approval is given, I have full consultation with the borrower
with any additional items needed for final approval. Once final approval is given, it is my
responsibility to again, make sure a complete package is given to the closing department of the
Bank. Being a senior processor, it is also my responsibility to train new processors and ensure
they have the tools necessary to be successful in their job. Processing is an extremely stressful
position, and it is necessary to have complete organizational and multitasking skills. Best
practices are shared with new training processors to ensure a smooth and timely experience for
the borrower.
Contact person: Keith Lesser-direct supervisor (Please not contact as this job is still
current)
2014-2015 – Transitions for the Developmentally Disabled
Chandler, Az
Job Description: My responsibilities required me to assist in the care of the
developmentally disabled. I was assigned a young lady that I trained life skills and responsibility
to, as well as met her daily needs. I worked on the weekends when she was not at work and was
privileged to spend time with her, and helping her develop as she was preparing to attend
beginning college courses. I am CPR and First Aid certified and carried my certifications with
me at all times in case of any situation that may have arisen.
Contact person: Pamela Twitchell 602-432-8821
Reason for leaving: I had to discontinue, as my full time job with US Bank Home
Mortgage required additional time due to high volume influx.

2. 2009-2012 – J.C. Penney Casa Grande Promenade
Casa Grande, Az
Job Description: Division 1 & 5 Supervisor. My responsibilities include the
supervision and scheduling of employees, printing reports, opening and closing of the
store, solving customer service issues, planning for set sales, and making sure the high
quality of customer service is maintained.
Contact person: Managers have changed since leaving this position
(520) 836-1557 ext 200
2004-2005- R&L Builders, LLC
Mesa, Arizona
Job Description: Project Secretary. My responsibilities included the organization of all
job files, the handing out and retrieving of all construction plans, typing and tracking
various documents, all phone calls and customer service responsibilities.
Contact person: Roger Hubbard (520) 840-3204
Reason for leaving: projects ended
1997-2000 Ranstrom Hall & Co. (Chartered Accountants)
Pinetop, AZ
Contact Person: Shane Hall (928) 532-7777
Job Description: Project Secretary. My responsibilities included payroll, tax return
preparations, accounts payables/receivables, typing of all documents and letters, all
phone calls, filing, and customer service issues.
The owners have since split the company and have gone their separate ways.
Reason for leaving: My husband got transferred back to the valley for job related
purposes.
1985-1991 B. Mark Wood Chartered Accountants
Cardston, Alberta Canada
Job Description: Project Secretary. My responsibilities included the entering and
coding of company books into the computer, accounts payables/receivables, tax return

3. preparations, typing of all documents and letters, all phone calls, filing, and customer
service issues.
Contact person: B. Mark Wood (403) 653-4340. Mr. Wood has since retired but carries
the same phone number. I have also worked for Mr. Wood throughout my high school
years (1985-1987) on an after school basis and during the tax seasons.
Reason for leaving: Married and moved to the United States.
Education:
Cardston High School- Graduated June 1987.
University of Phoenix – Assoc. of Arts in Criminal Justice/Criminal Psychology (2013)
University of Phoenix. – Bachelor of Science in Criminal Justice with a concentration in
Human Services (2015)
Assets
I am proficient on a computer and learn quickly any program that is necessary for the
position and have been involved in customer service in every position I have held,
interact very well with people and am capable of solving customer service issues. I am a
University graduate that exhibits responsibility and the desire to complete any task given
to me. I enjoy people and what assistance I can offer them and what I can also learn from
them.
References:
Kristie Unger (co-worker at US Bank Home Mortgage)
Contact: 503-841-2147
Shelley Brown (co-worker at US Bank Home Mortgage)
Contact: 701-212-7412
Diana Tanner (sibling)
Contact: 403-330-8023
Aurora Leone (friend)
Contact: 520-331-6033