Laura Henley has over 25 years of experience in management and leadership roles in the convenience store and gas station industries, including her current role as Senior District Manager at Murphy USA where she has received numerous awards for achievements in sales, profits, and employee development. She holds a Bachelor's degree in Organizational Leadership and has a proven track record of improving sales, increasing profits, and developing high-performing teams through strategic planning, training, and motivational leadership. References are available upon request from her former colleagues and professors who can attest to her strong work ethic and success in various management positions.

1. Laura Henley (870) 878-1096
833 Madison Avenue New Braunfels, Texas. 78130
Professional Summary
Decisive, relationship expert is offering team development experience with proven
results in the convenience store industry.
Employment History
Murphy USA 11/2005 to present
Senior District Manager San Antonio, Texas
Murphy USA’s goal is to deliver every day the quickest,
most friendly service and a low price value proposition to
the growing customer base for the products and markets
they serve.
My goal is to create a ‘can do” team. I start and finish everyday with an upbeat, can do mindset.
I continually develop relationships and provide venues that develop store teams that have synergy.
Employees should enjoy going to work, but feel challenged to achieve excellence and deliver results
I passionately drive my district’s growth and profits through a trained, sales focused workforce. As a
team we ensure timely execution of company merchandising and operational programs.
I achieve financial objectives by putting sales and cost savings strategies foremost in the minds of my
managers. With timely communicated sales information, competitive programs, and comparative
analysis, my managers can reward exceptional performance and initiate corrective actions.
Achieved 2006: Highest Average Carton Increase. 2007: DM of the Year Award. 2010: Highest Other
Merchandise Sales Award and Bulldog Award. 2012: Highest Carton Sales. 2013: became a Certified
District Manager Trainer, and was awarded the 2013 GoTo Award. 2014: Promoted to Senior District
Manager of Express stores. 2015: Circle of Stars winner.
Gas City 2/2005 to 11/2007
General Manager Michigan City, Indiana
Responsible for overseeing a multi-faceted operation
including a fuel center, showers, game room and
restaurants in a fast-paced truck/travel center.
With 30+ employees, and 3 salaried managers.

2. Purdue University 2003 to May 2005
Bachelors Degree Westville, Indiana
Organizational Leadership and Supervision (OLS)
Areas of concentration include Human Resource
Management, Computer processes, Information and
Engineering Technology
Associates Human Resources in 2003, Earned Industrial Engineering Certificate, and have a 30 hour
OSHA certificate. Awarded the “Not for Profit Business Excellence Award” for my 2004/05 contributions.
Clark Oil 2001 to May 2003
Market Manager Oak Park, Illinois
I Collaborated with-Store managers to identify the
learning and developmental needs of the organization. I
provided support to the management team at twelve
stores. We improved sales, increased profits,
promoted a healthy public image, and provide 100% positive customer/employee relationships.
 Designed and facilitated Leadership Development Sessions
 Eliminated 250 hours of overtime by implementing a scheduling/labor process
Bayer Corporation 2000 to 2001
Laborer Mishawaka & Elkhart, IN
The Mishawaka facility manufactures diagnostic reagents and instruments that serve the needs of
people with diabetes, as well as physician and hospital laboratories worldwide. The Elkhart facility
manufactures Alka-Seltzer; One-A-Day, Flintstones vitamins; and Bactine.
I preformed many different jobs in a union, bargaining unit environment.
Certified Hull - Fork Lift Driver, Line material transporter: unload trucks, operated automated pallet
wrapper, moved trash and hazardous waste to assigned areas.
Janitor: Prepared cleaning and sanitizing agents to maintain cleanliness, completed decontamination for
sanitization of production areas, research areas, offices and laboratories to meet the GMP standards.
Process line work/operator: Learned at least 20 computer-controlled and operated pieces of equipment
and processes. Responsible for set up, operating, trouble shooting, and cleaning of the equipment.
Adhered to strict GMP documentation and data integrity requirements. Trained other operators

3. Maid in the USA Image Etc. 1993 to 2001
Owner
Maid in the USA was a residential and commercial cleaning
service I founded in June of 1993. The business had rapid
growth due to marketing the services as a 100% home and
office maintenance program. We took care of it all, from the
curb to the chimney. I employed 6 hourly employees and hired
one manager. We performed detailed cleaning for a client base
of 30+ homes and 10 businesses throughout the greater
Michigan/Indiana area. (References available)
Gates Chevy World 1993 to 1994
New Car Sales
Representative
Awarded “Salesman of the Month” April 1994.
Collected and managed customer information for future sales and referrals. Designed and implemented
customer appreciation programs in conjunction with warranty and service that brought clients back to the
dealership for repeat business. Those programs are still utilized today.
Welsh Oil 1982 to 1993
Manager , Certified Training
Manager
Merrillville, IN
I assisted the Supervising Manager of 30+ Michigan Convenience Stores. I was a Multi-unit Manager
overseeing five locations. I organized the opening of locations and trained employees. I taught Managers to
interpret Profit and Loss statements, and created program's that utilized store tracking systems to recognize
losses. I developed a sales environment, geared to increase sales and maximize profits.
I developed and administered leadership training courses for the Convenience Store chain. I have trained over
100 management professionals. Delivered a yearly “Managers Training Managers” program.
Created and negotiated the beverage category promotions for the Michigan Market.
References
Pat Jacoby, Associate Professor PNC, pjacoby@pnc.edu (708) 921-5967
Diane Mead, Professor PNC, drnead9@juno.com (219) 508-7812
Bill Shaver Jr., Vice President, Atlas Oil Company (219) 879-6712