1. Michelle D. Meyer
8/26/2016
1590 Marigold Dr; New Braunfels, TX; 78130
830.481.2133
mmeyer@nbtexas.org
michelledianemeyer@gmail.com
O B J E C T I V E S
To obtain a Full time position with a reputable company
E D U C A T I O N
N e w B r aunfels H i gh S c hool
05/2003
TPWD Certified Angler Instructor
06/2015
NOAA Storm-spotter Certified
02/2016
TPWD Certified Archery Instructor
04/2016
American Red Cross Certified Adult CPR/AED, Pediatric CPR and First Aid
05/11/2015
American Red Cross Certified Basic Water Rescue
05/11/2015
S K I L L S
 Microsoft Programs: Excel, Word, Publisher and PowerPoint
 Financial Analysis
 Process Improvement
 Credit Analysis
 Underwriting
 Customer Service

2. Michelle D. Meyer
Page 2
 Vendor Management
 Team Building
 Peer Mentoring
 Risk Management
 Leadership
 Customer Retention
 Budget Analysis and Projections
 WPM 52; 261 CPM
E X P E R I E N C E
Recreation Specialist | F i s cher P a r k N a ture E d ucation C e nter
03/2015 - Current
Maintain inventory of gift shop items, Create and Update reporting spreadsheet
regarding metrics on park activity and usage, Create and Maintain reporting
spreadsheet for budget analysis of past seasonal activities offered, Create and
Maintain reporting spreadsheet for budget projections for upcoming programs to
make sure they are viable options for both the city and the community we are serving,
scheduling for staff, creating class itineraries and performing research for class
subject matter to be presenting to children ranging from 3 years old to 17 years of
age, Create and Maintain a spreadsheet to report hourly staffing usage and project
future staffing needs based on upcoming events and operations, Using a city program
to build classes and facility management for future reservations, Take phone
reservations and email confirmations in a courteous, time sensitive, patient and
informative manner, Create and maintain policy and procedure manual for use by
staff with specific operations manual for different positions specific to Fischer Park’s
needs, Train new incoming staff on city programs, computer usage, phone manner
and camp demeanor as well as basic customer service techniques to ensure a smooth
transition, Retrieve and stock items needed for programs and special events,
Coordinate with multiple outside organizations to ensure proper training for staff as

3. Michelle D. Meyer
Page 3
well as viable program offerings to the public are provided (including, but not limited
to: TPWD Fishing, Archery, NBFFC, NOAA), Maintain a budget accounting catalog
utilizing different descriptive codes for city categories of cost management, and
responsibly utilize and maintain a city expense credit account for use of stocking and
maintaining park needs.
E X P E R I E N C E
Relationship Manager | C a pital O ne A u to F inance
03/2012 – 01/2015
Underwriting auto loans, dealership and dealer group territory management, project and
reporting analysis. Work directly with dealers in negotiating loan terms, maintain queues,
emails, faxes, stips and funding statuses of potential loans. Travel to field to meet with
finance managers, owners and directors face to face to discuss goals and program
updates and guidelines. Maintain budget for field and business expenses.
E X P E R I E N C E
Customer Operations Total Loss Specialist | C a p ital O n e A u to F inance
01/2011 – 03/2012
Work with customers affected by total loss accidents to help through insurance
settlements process, gap process, cancellations of warranties and other backend auto
loan products to help conclude their existing auto loan. Assisted in transition for
customers with remaining balances into recoveries. Maintained customer group,
followed up daily with different agencies involved with different leve ls of cases, kept
customer informed from opening of case to closing. I also maintained reporting and
metrics.
E X P E R I E N C E
Vault Associate | C a pital O ne A u to F inance
02/2010 – 01/2011
Organize and file customer personal information and loan documents. Scan and inventory
applicant information and maintain resolution of closed accounts.

4. Michelle D. Meyer
Page 4
E X P E R I E N C E
Barista Supervisor | S t ar buck s, D allas, T X
02/2006 – 02/2010
Train new incoming staff on Starbucks policies and products, computer usage, phone manner and basic customer
service techniques to ensure a smooth transition and correct completion of orders, Retrieve and stock items
needed for programs and special events, maintain schedule for 20 staff members