1. Mark McGinnis
136 N Kings Rd, Lake Sherwood, MO 63357
Tel: (636) 345-6570
E-mail: markmcginnis82@gmail.com
Background
22 years of sales and management experience, and six years of experience working as a lead
pastor and preaching and counseling youth and adults while managing the organization. Employ
best practices and maintain profitability goals, while improving efficiency, reducing operating costs
and increasing profitability. Contribute to the development, execution and review of business
strategies that maximize the retail net profit by driving sales and controlling costs. Train and develop
teams of professionals, coordinate and prioritize workflow and devise and enforce policies and
regulations that enhance effectiveness and yield valuable improvements. Show persistence to
achieve organizational growth, drive sustained business performance and maximize revenue
potential through sound sales, effective leadership, and business acumen.
Experience
Account Sales Specialist
The Fastenal Company, Kansas City, MO
May 2015 – Present
Manage the daily branch operations while contributing as an outside sales specialist. Use
functional schematics of OEM fastening systems and have them manufactured locally or
overseas, as required and transported and delivered to clients on schedule. Oversee and
provide maintenance, repair, and operations services.
Key Achievements
Adhered to standards and examined the quality of finished products, ensured accurate and
timely deliveries. Managed and upheld existing accounts by building relationships while
uncovering opportunities for increasing business.
Lead Pastor
Velocity, Wentzville, MO
Aug 2013 – May 2015
Served as a catalyst for executing the vision and mission of the Church and provided effective
leadership and planned and executed youth programs while preaching and teaching biblical,
theological, and cultural topics to a diverse group of people.
Key Achievements
Successfully launched a professional development program in staffing with volunteers and paid
leaders. Trained and developed leaders of the Church, while providing spiritual direction for
diverse youth groups. Cultivated and maintained strong relationships with potential donors
through effective communication and negotiation and attained maximum advantages.
2. Lead Pastor
Ridge Road, Troy, MO
Mar 2010 – Jul 2013
Worked closely with committees and individuals and resolved financial and administrative
issues relating to congregations. Oversaw the administration of the church and ensured the
completion of ministry, business, facility, staff, and volunteer and logistical support functions.
Key Achievement
Used a firm grasp on the purpose, values, and strategy of the church and ensured that the
policies and procedures efficiently supported its ministry activities. Initiated and maintained a
private Christian school that included a K-12 grade
Sales Representative
USA 800, Inc., Raytown, MO
Apr 2009 – Apr 2010
Measured customers’ needs and preferences, provided product and service features and made
recommendations to ensure an excellent client experience at all times. Developed quotes and
provided cost estimates for clients, negotiated credit, and contract terms while dealing with
warranty claims and deliveries.
Key Achievements
Implemented a new sales plan, which resulted in substantial increase in overall sales and gross
margin. Launched and maintained a successful sales training program. Maintained effective
working relationships with clients and amplified customer base. Sustained a courteous and
professional demeanor and demonstrated a remarkable social etiquette in a high volume, fast-
paced setting while maintaining professional integrity to surpass expectations.
General Manager
Decks R Us, Inc., Kansas City, MO
Aug 2004 – Feb 2009
Directed and coordinated business activities while leading processes, progress with team
effectiveness, staff development, financial goals, and market conditions. Developed and
implemented plans, managed budgets, and result measurements while allocating resources,
reviewing progress and making mid-course corrections.
Key Achievements
Hired and maintained a telemarketing presence and provided training to numerous
salespersons and enriched their sales and marketing capabilities. Emphasized on client
relationships and created profitable growth opportunities. Streamlined various processes and
followed best practices to ensure adequate and cost-effective systems that optimized the
workflow and improved profitability.
3. General Manager
Crossroads BBQ, Preston, MO
Apr 2000 – Sep 2004
Oversaw the daily operations of the restaurant, it included managing staff, maintaining the
product and service standards and implementing procedures for maximum operating efficiency.
Analyzed and measured business trends, developed and implemented effective marketing plans
to maximize sales and meet or exceed goals and objectives. Reviewed restaurant trends and
suggested changes for maximizing sales while controlling shrinkage, waste, expenses, and
payroll.
Key Achievements
Upheld robust business empathy with clients and stakeholders to develop a reliable network, it
fortified repeat and referral business and maximized customer satisfaction and loyalty.
Maintained the highest guest check averages through suggestive selling orders while delivering
an optimal standard of customer service and sustaining professional integrity to surpass
expectations.
Assistant Manager
Phar-Mor Drugs, Lenexa, KS
Apr 1996 – Sep 2000
Assisted the Pharmacy Manager and oversaw the activities of staff members while scheduling
and delegating tasks to employees. Examined products to ensure quality and appropriate price
as advertised. Suggested product improvements, facilitated new product development and
commercialization, product pricing and positioning and competitive intelligence.
Key Achievement
Provided excellent customer service and consistently surpassed expectations by greeting and
assisting customers, responding to queries and resolving issues.
Sales Director
Great American Exteriors Inc., Kansas City, MO
1990 – 1996
Developed strategies to improve customer service, drive sales, and increase profitability;
ensured quick and efficient service and total customer satisfaction at all times.
Key Achievements
Trained and developed associates and enriched their marketable skills. Instigated effective
strategies and developed a high-performance sales team that boosted the corporate image.
4. Education
Divinity
Liberty University, Lynchburg, VA
2014 – 2015
Business and General Studies
Johnson County Community College, Overland Park, KS
1982 – 1984
Diploma in Electronics
KC Technical Institute, Kansas City, MO
Sep 1980 – May 1982
Areas of Expertise
Sales & Marketing
Staff Development
People Management
Leadership & Management
Training & Development
Customer Service
Customer Acquisition & Retention
Program Development and Implementation
Ministering to Congregants
Skills
Evaluative
Analytical
Planning
Management
Multitasking
Team Player
Organizational
Interpersonal
Communication
Organizational
Mentoring
Presentation
MS Word
MS Excel
MS PowerPoint