Business Accelerated Growth - Implementing the Tools.

1. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 1
Business Accelerated Growth
Session 6 – Implementing the Tools: Part I
Purpose of this Session
The structure of an enterprise requires processes, procedures
and protocols – generally referred to as “tools” – which are critical
not only for sustainability, but ultimately for scalability. The
purpose of Session 6 is to identify, explore and evaluate each
one of those tools.
Hamilton Holt School
Larry Pino
Adjunct Professor

2. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 2
Learning Objectives of this Session
How To:
Hamilton Holt School
Larry Pino
Adjunct Professor
 Define the structural components of your enterprise
 Identify the essential tools in each of the structural
components critical to stable yet high performance
 Review the principles of monitoring and measuring
Business Accelerated Growth
Session 6 – Implementing the Tools: Part I

3. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 3
Hamilton Holt School
Larry Pino
Adjunct Professor
Value Chain
 Integrational Process
 Alignment
 Marketing Materials
 Sales and Scripts
 Products
 Surveys
Business Accelerated Growth
Session 6 – Implementing the Tools Part I

4. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 4
Hamilton Holt School
Larry Pino
Adjunct Professor
Alignment
 Company
 Marketing
 Product Development
 Production
 Structural Organization
Business Accelerated Growth
Session 6 – Implementing the Tools Part I

5. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 5
Hamilton Holt School
Larry Pino
Adjunct Professor
Examples
 Zappos
 Facebook
 Starbucks
 Amazon
Business Accelerated Growth
Session 6 – Implementing the Tools Part I

6. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 6
Hamilton Holt School
Larry Pino
Adjunct Professor
 Standard Operating Procedures (SOPs)
 Processes
 Protocols
 Key Performance Indicators (KPIs)
 Modalities
 Anatomy of Structure
 Organizational Orientation
Business Accelerated Growth
Session 6 – Implementing the Tools: Part I

7. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 7
Hamilton Holt School
Larry Pino
Adjunct Professor
Standard Operating Procedures (SOPs)
A set of step-by-step instructions compiled by an organization to help
workers carry out routine operations. SOPs aim to achieve efficiency,
quality output and uniformity of performance, while reducing
miscommunication and failure to comply with industry regulations
Business Accelerated Growth
Session 6 – Implementing the Tools: Part I
 Operational Handbook
 300-750 Pages
 Seven to Ten Binders

8. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 8
Hamilton Holt School
Larry Pino
Adjunct Professor
Business Accelerated Growth
Session 6 – Implementing the Tools: Part I
 Functional Area
 Detailed
 Institutional
 Normalized
 Scheduled
Standard Operating Procedures (SOPs)

9. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 9
Hamilton Holt School
Larry Pino
Adjunct Professor
Business Accelerated Growth
Session 6 – Implementing the Tools: Part I
Processes
A series of actions that produce something or that lead to a particular
result
Protocols
A code of correct conduct

10. Business Accelerated Growth – Fall 2017 Confidential and Proprietary - © Laurence J. Pino, Esq.Page 10
Hamilton Holt School
Larry Pino
Adjunct Professor
Business Accelerated Growth
Session 6 – Implementing the Tools: Part I
Key Performance Indicators (KPIs)
A business metric for evaluating factors that are crucial to the success of
an organization. The purpose of using KPIs is to focus attention on the
tasks and processes that management has determined are most
important for making progress towards declared goals and targets
Modality
An attribute or circumstance that denotes mode, method or manner