Job 2001 stamper van dyne ocb part timeFahim Ahmed
This survey-based field study examined differences in organizational citizenship behavior between full-time and part-time service employees. Questionnaire data from 257 employees and their supervisors showed that part-time employees exhibited less helping behavior than full-time, but there was no difference in voice behavior. The study also found that an individual's preferred work status and organizational culture moderated the relationships between actual work status and citizenship. For helping behavior, preferred status mattered more to part-time workers. For voice, preferred status was equally important to both groups, with high voice when actual status matched preferred. Contrary to expectations, work status made a bigger difference in both helping and voice in less bureaucratic organizations.
This study aimed to test the reliability of an existing 30-item Organizational Citizenship Behavior Scale (OCBS) developed by Bakhshi and Kumar (2009) when used to measure OCB among non-teaching staff in academic institutions. Data was collected from 26% female and 74% male non-teaching staff across various roles and ages using the 30-item OCBS questionnaire. Item-total correlation analysis found that most items were moderately to highly correlated with the total scale, suggesting good reliability of the scale for non-teaching staff. Testing the scale's reliability for this sample will help determine if it can adequately measure OCB in non-teaching academic staff or if a new scale needs developing.
There are three main types of organizational justice discussed in the document:
1. Distributive justice, which concerns the perceived fairness of outcomes and reward allocation. It involves comparisons between what employees receive versus what they expect or feel they deserve.
2. Procedural justice, which involves the perceived fairness of decision-making procedures that determine reward distribution. It includes the ability for employees to have input or "voice" in processes.
3. Interactional justice, which concerns the sensitivity and respect with which employees feel they are treated by the employer. It involves both interpersonal justice and informational justice around explanations for procedures. Perceptions of all three types of justice can impact important work attitudes and behaviors.
Mobile Applications for Healthier Lifestyles: Not quite playing the game?Stephan Dahl
Paper presented at the 2013 World Marketing Congress (Melbourne), focusing on the use of mobile “app”-based interventions as tools to influence health-related behaviour. We use established design criteria to review a range of current apps developed by one public body, the UK NHS and commercial developers of health-related apps and compare these to commercial apps promoting unhealthy food items. We suggest that there are serious weaknesses evident in the apps provided by public bodies and that this sector could learn from an analysis of the development strategies used in the commercial sector. The full paper is available in the proceedings.
Ethics is defined by several scholars. John Rawls defines ethics as how we decide to behave when we belong together and how our behavior affects others. Professor John Chaffee states ethics refers to the principles that govern our relationships and how we ought to behave. Ethics also involves having the ability to understand moral law and follow it because it is recognized as a moral imperative. Business ethics examines moral issues relating to social responsibilities of business practices and treatment of customers and employees.
Strategic human resource practice implementation the critical role of line manager. it was a design to write a new research paper on which this presentation was given. it is also a model for new researcher paper writer to how to write and develop a bases for your paper.
step by step details given in PPT
at the end of last PPT further steps are also mentioned.
When organizations formalize procedures to guide decision-making in an effort to increase fairness, it can inadvertently reduce perceptions of fairness in three key ways:
1) Formalization increases employees' sense of entitlement to fair treatment and expectations that managers will engage in fair decision-making behaviors.
2) However, formalization also constrains managers' ability to engage in fair decision-making and meet employees' heightened expectations.
3) This can erode employees' perceptions of managerial fairness, even if the formal procedures themselves are deemed fair, creating a paradox where increasing structure decreases perceptions of justice.
A Study of Perceived Organizational Justice, Trust, and Organisational Citize...IOSR Journals
The present organizations in which cut throat competition is there among employees, organizational justice and trust become more important to develop organizational citizenship behavior. organisation citizenship behavior is voluntary behavior on the part of employee which does not bring any reward to them. An employee who feels like citizen of organization does something extra for organization and coworkers which is not described in job description. Many previous researches proved impact of trust on organizational citizenship behavior and impact of organizational justice on organizational citizenship behavior. This study attempts to find out impact of trust and justice on OCB separately as well as combined impact of both the variables on OCB in service industry of Gwalior (MP, India).various statistical tools like reliability analysis and regression analysis was applied to the gathered data to fulfill the objective of the study.
Job 2001 stamper van dyne ocb part timeFahim Ahmed
This survey-based field study examined differences in organizational citizenship behavior between full-time and part-time service employees. Questionnaire data from 257 employees and their supervisors showed that part-time employees exhibited less helping behavior than full-time, but there was no difference in voice behavior. The study also found that an individual's preferred work status and organizational culture moderated the relationships between actual work status and citizenship. For helping behavior, preferred status mattered more to part-time workers. For voice, preferred status was equally important to both groups, with high voice when actual status matched preferred. Contrary to expectations, work status made a bigger difference in both helping and voice in less bureaucratic organizations.
This study aimed to test the reliability of an existing 30-item Organizational Citizenship Behavior Scale (OCBS) developed by Bakhshi and Kumar (2009) when used to measure OCB among non-teaching staff in academic institutions. Data was collected from 26% female and 74% male non-teaching staff across various roles and ages using the 30-item OCBS questionnaire. Item-total correlation analysis found that most items were moderately to highly correlated with the total scale, suggesting good reliability of the scale for non-teaching staff. Testing the scale's reliability for this sample will help determine if it can adequately measure OCB in non-teaching academic staff or if a new scale needs developing.
There are three main types of organizational justice discussed in the document:
1. Distributive justice, which concerns the perceived fairness of outcomes and reward allocation. It involves comparisons between what employees receive versus what they expect or feel they deserve.
2. Procedural justice, which involves the perceived fairness of decision-making procedures that determine reward distribution. It includes the ability for employees to have input or "voice" in processes.
3. Interactional justice, which concerns the sensitivity and respect with which employees feel they are treated by the employer. It involves both interpersonal justice and informational justice around explanations for procedures. Perceptions of all three types of justice can impact important work attitudes and behaviors.
Mobile Applications for Healthier Lifestyles: Not quite playing the game?Stephan Dahl
Paper presented at the 2013 World Marketing Congress (Melbourne), focusing on the use of mobile “app”-based interventions as tools to influence health-related behaviour. We use established design criteria to review a range of current apps developed by one public body, the UK NHS and commercial developers of health-related apps and compare these to commercial apps promoting unhealthy food items. We suggest that there are serious weaknesses evident in the apps provided by public bodies and that this sector could learn from an analysis of the development strategies used in the commercial sector. The full paper is available in the proceedings.
Ethics is defined by several scholars. John Rawls defines ethics as how we decide to behave when we belong together and how our behavior affects others. Professor John Chaffee states ethics refers to the principles that govern our relationships and how we ought to behave. Ethics also involves having the ability to understand moral law and follow it because it is recognized as a moral imperative. Business ethics examines moral issues relating to social responsibilities of business practices and treatment of customers and employees.
Strategic human resource practice implementation the critical role of line manager. it was a design to write a new research paper on which this presentation was given. it is also a model for new researcher paper writer to how to write and develop a bases for your paper.
step by step details given in PPT
at the end of last PPT further steps are also mentioned.
When organizations formalize procedures to guide decision-making in an effort to increase fairness, it can inadvertently reduce perceptions of fairness in three key ways:
1) Formalization increases employees' sense of entitlement to fair treatment and expectations that managers will engage in fair decision-making behaviors.
2) However, formalization also constrains managers' ability to engage in fair decision-making and meet employees' heightened expectations.
3) This can erode employees' perceptions of managerial fairness, even if the formal procedures themselves are deemed fair, creating a paradox where increasing structure decreases perceptions of justice.
A Study of Perceived Organizational Justice, Trust, and Organisational Citize...IOSR Journals
The present organizations in which cut throat competition is there among employees, organizational justice and trust become more important to develop organizational citizenship behavior. organisation citizenship behavior is voluntary behavior on the part of employee which does not bring any reward to them. An employee who feels like citizen of organization does something extra for organization and coworkers which is not described in job description. Many previous researches proved impact of trust on organizational citizenship behavior and impact of organizational justice on organizational citizenship behavior. This study attempts to find out impact of trust and justice on OCB separately as well as combined impact of both the variables on OCB in service industry of Gwalior (MP, India).various statistical tools like reliability analysis and regression analysis was applied to the gathered data to fulfill the objective of the study.
Finally, let us understand that when we stand together, we will always win. When men and women stand together for justice, we win. When black, white and Hispanic people stand together for justice, we win.
- Bernie Sanders
This study aims to examine the relationship between an organization's ethical climate and job satisfaction, organizational commitment, and turnover intention among salespeople. The researcher plans to survey salespeople from 20 sales and marketing companies in Islamabad and Rawalpindi. Correlation and regression analysis will be used to analyze the relationships between ethical climate, job satisfaction, organizational commitment, and turnover intention. The researcher hypothesizes that ethical climate will positively relate to job satisfaction and organizational commitment, and negatively relate to turnover intention. Additionally, job satisfaction will positively relate to organizational commitment, and organizational commitment will negatively relate to turnover intention.
Concepts of Values for Public RelationsBruno Amaral
A presentation for the Euprera Spring Symposium on the different concepts of Values for Public Relations and the rise of a Values System School of Thought.
Photos used:
http://www.flickr.com/photos/r_catalano/404014466/
http://www.flickr.com/photos/sarahfelicity/153441156/
http://www.flickr.com/photos/jacy/111054525/
A Model of Ethical Decision making: The Integration of process and Conent. rashedulhossen
This document presents a model that integrates the ethical decision-making process and content variables. It draws on Janis and Mann's model of decision-making under conflict to describe the process. The model enhances this by including content variables from ethics literature, such as individual factors (e.g. age, gender) and situational factors (e.g. job context, organizational culture, external environment). This integrated model helps understand the complexity of how individuals make ethical decisions and suggests how process and variables may interact. It is intended to help managers develop policies to promote ethical behavior.
Organisational Change can create uncertainty & ambiguity which makes fairness of decision making critical to gaining employee's commitment.
This talk takes an evidence-based approach to how to improve employees perception of fair decision making during change.
This document discusses the history and development of business ethics from ancient Greece to modern times. It defines business ethics as the study of applying moral standards to business decisions and behaviors. The document outlines increasing ethical issues businesses have faced such as scandals, fraud, environmental concerns, and privacy issues. It also discusses the development of ethics programs, codes of conduct, and laws to improve ethical standards and accountability in business over the decades.
ACMP Pacific NW Chapter - Behavioral Insights and Neurochange - Nov 2017alistaln
Full PowerPoint Download Link (slide deck contains notes with full references): https://1drv.ms/p/s!Algw2-ojrLE8y30Denn8p68m2FaQ
Association of Change Management Professionals (ACMP) Pacific Northwest Chapter - 29th November 2017 public session.
We know that there is often a huge disparity between what people intend to do and what they actually do.
Standard economic theory assumes that people are rational, act based on full information, and always maximize utility, yet why then do most people struggle to save for their futures, exercise more, or pursue healthier diets? Research shows that in fact humans are actually irrational beings, that are heavily influenced by their peers, and make decisions based on heuristics due to increasing limitations on their time and attention.
Based on the disciplines of psychology, data analytics, cognitive science, behavioral economics, and anthropology, behavioral insights can be applied to successful change management interventions and more importantly, using methods drawn from experimental psychology, neuromarketing, and healthcare randomized control trials, can measure and provide real evidence of success or failure of those interventions.
This partnering of neuroscience and change management, in effect NeuroChange, presents new and exciting ways to engage audiences, reduce resistance, realize benefits, and ultimately increase return on investment. This session will use real examples from industry and Microsoft customers, and show you how nudges can be used to change user behavior. It will also include pointers to follow up reading and additional webinars for additional professional development in this area.
The Theory of Work Adjustment (TWA) was developed in the 1960s and 1970s to help individuals successfully adjust to work environments. TWA uses assessments of individuals' abilities, values, and personalities and matches them to the requirements and reinforcers of occupations. Instruments like the General Aptitude Test Battery and Minnesota Importance Questionnaire are used to assess individuals, while the Minnesota Job Description Questionnaire assesses occupations. Counselors can then help clients find suitable career matches. TWA can benefit those choosing careers, experiencing work issues, or retiring individuals seeking part-time work. It provides a framework for counselors to understand their own strengths and better assist diverse client needs and thinking styles.
This document discusses decision making processes in different areas of the public sector, including healthcare, non-profit organizations, and government. It describes common decision making techniques like cost-benefit analysis. In healthcare, decisions are made through collaborative models between physicians and patients. Non-profits use strategic planning and consider stakeholder input. Government decision making involves multiple branches and levels working together through various models. The document concludes that effective decision making is important across all public sector domains.
This document outlines Kevin Novak's thesis defense presentation on nurse retention from a workplace aggression perspective. It includes an overview of topics to be covered such as nurse retention, workplace aggression, antecedents and outcomes of aggression, and a proposed conceptual model. Hypotheses are presented that supervisor aggression will be more predictive of job satisfaction and turnover intentions than coworker or patient aggression. The presentation also discusses the transactional stress model and the potential moderating role of prosocial motivation.
ETHICS, RIGHT, WRONG
ETHICS, RIGHT, WRONG 4
Ethics versus Right and Wrong
Exemplar Student Paper
Grand Canyon University: LDR800
Date Spelled out here
Ethics versus Right and Wrong
Ethics is a dynamic process between leaders, followers, and the environment that involves a decision-making process (Thoroughgood et al., 2018). This process is explained as a reflection of right and wrong actions (Mitchel, 2018), but also as a reflection of consequences based on regulations (Gluchman, 2017). Educators are concerned about ethical behaviors due to the increase of ethical issues in the workplace, and they understand the importance of explaining ethical behavior and the meaning of right and wrong in the decision-making process (Simonson, 2015).
Ethical behavior is perceived as a reflexive sense making process of right and wrong (Fatien Diochon & Nizet, 2019) that is related to morality because of their connection with the individuals’ values in the decision-making process (Mitchel, 2018). Companies implemented a set of rules and guidelines to promote appropriate behavior within the organization and to avoid misinterpretation of right and wrong actions (McCormick et al., 2018). Regulations are included to provide consequences that will help employees with a positive reasoning and to avoid the personal interpretations of what is correct and incorrect (Gluchman, 2017). The researchers emphasize in the creation of policies because this action minimizes the harm and helps employees and all entities related to the organization to know the companies’ expectations (McCormick et al., 2018).
The purpose of this paper is to analyze different approaches of ethics related to the concepts of right and wrong. Additionally, a rationale with an assumed position will be presented as well. Even when ethics have a specific role in the organizations, researchers have different explanations about the reasoning process of ethical behaviors. Taking into consideration the impact of ethics in the organizational field, it is important to discuss the different propositions of ethics versus right and wrong, and a rationale for an assumed position.
In Support of the Proposition
Ethics is a social process that involves judgments of behavior. Employees must understand the concepts of right and wrong in relationship with ethical behaviors because its social impact (Gluchman, 2017). Ethical behavior is perceived as a reflexive sense making process of what is right and wrong related to organizations’ regulations (Fatien Diochon & Nizet, 2019). Unethical employees are related to wrong decisions while ethical employees act accordingly to what is expected (Simonson, 2015). Many ethics courses work with the basics to help students differentiate ethical and unethical behaviors using the concepts of right and wrong actions (Lovett & Woolard, 2016).
To promote and support ethical behavior, it is important to understand what is right and wrong according to the poli ...
This document summarizes research on the different bases of social power and their application to management and conflict resolution. It discusses Raven and French's six bases of power (reward, coercive, legitimate, referent, expert, informational) and later differentiations by Raven. Studies discussed show that sharing cooperative goals and using reward and informational power increases productivity and cooperation with supervisors. Maintaining fairness, legitimacy, expertise and reason-giving leads to more effective conflict resolution. Power deferment, relying on objective standards, can help resolve conflicts across cultures.
The moderating role of organizational tenure on the relationship between orga...Alexander Decker
This document discusses a study that examined the relationship between organizational culture and organizational citizenship behavior (OCB) in Ghana's banking industry, and whether that relationship is moderated by employee organizational tenure. The study found that organizational culture positively predicts OCB. Additionally, organizational tenure moderates the relationship such that employees with longer tenure are more likely to engage in OCB than those with shorter tenure. The findings are consistent with attraction-selection-attrition and human capital theories. The implications for practice and research are discussed.
STEPS OF THE ETHICAL STEPS OF THE ETHICAL DECISIONDECISION--.docxwhitneyleman54422
STEPS OF THE ETHICAL STEPS OF THE ETHICAL
DECISIONDECISION--MAKING PROCESSMAKING PROCESS
EESE Faculty Development Workshop
Douglas R. May, Professor and Co-Director
International Center for Ethics in Business
SUMMARY OF THE STEPS OF THE
ETHICAL DECISION MAKING PROCESS
1.
Gather the facts
2.
Define the ethical issues
3.
Identify the affected parties (stakeholders)
4.
Identify the consequences
5.
Identify the obligations (principles, rights, justice)
6.
Consider your character and integrity
7.
Think creatively about potential actions
8.
Check your gut
9.
Decide on the proper ethical action and be prepared to
deal with opposing arguments.
1 -
GATHER THE FACTS
Don’t jump to conclusions without the facts
Questions to ask: Who, what, where, when, how, and
why.
However, facts may be difficult to find because of the
uncertainty often found around ethical issues
Some facts are not available
Assemble as many facts as possible before proceeding
Clarify what assumptions
you are making!
2 –
DEFINE THE ETHICAL ISSUE(S)
Don’t jump to solutions without first identifying the ethical
issue(s)
in the situation.
Define the ethical basis for the issue you want to focus on.
There may be multiple
ethical issues –
focus on one
major
one at a time.
3 –
IDENTIFY THE AFFECTED PARTIES
Identify all of the stakeholders
Who are the primary
or direct stakeholders?
Who are the secondary
or indirect stakeholders?
Why are they stakeholders for the issue?
Perspective-taking
--
Try to see things through the eyes
of those individuals affected
4 –
IDENTIFY THE CONSEQUENCES
Think about potential positive
and negative
consequences for affected
parties by the decision (Focus on primary stakeholders to simplify
analysis until you become comfortable with the process).
What are the magnitude
of the consequences and the probability
that
the consequences will happen.
Short term vs. Long term consequences –
will decision be valid over
time.
Broader systemic
consequences –
tied to symbolic
and secrecy
Symbolic
consequences –
Each decision sends a message.
Secrecy
consequences –
What are the consequences if the decision
or action becomes public?
Did you consider relevant cognitive barriers/biases?
Consider what your decision
would be based only on consequences
–
then move on and see if it is similar given other considerations.
5 –
IDENTIFY THE RELEVANT PRINCIPLES,
RIGHTS, AND JUSTICE ISSUES
Obligations should be thought of in terms of principles and rights involved
A) What obligations are created because of particular ethical principles
you might use in the situation?
Examples: Do no harm; Do unto others as you would have them do
unto you; Do what you would have anyone in your shoes do in the
given context.
B) What obligations are created becaus.
watch at least three of the following short videos from the PBS Fr.docxjessiehampson
watch at least three of the following short videos from the PBS Frontline World (Stories by Region - Africa) site or one longer documentary film from the PBS Frontline site. Frontline is a highly respected documentary film producer. While a few of the films are somewhat older, the content is relevant to our study of Sub-Saharan Africa and this week’s DB topic. If any of the links are inaccessible, simply select another film.
For this week's DB assignment you should discuss one or both of the following questions:
1. How much should Sub-Saharan Africa's current challenges (poverty, conflict, debt, etc.) be attributed to factors such as European colonization or outside forces such as globalization …or how much are they now the responsibility of Africans?
2. Does (and if so, how much) the international community have a responsibility to help Africans with challenges such as diseases (HIV/AIDS, Malaria, etc.), poverty, inequitable land distribution, ethnic and religious conflict, debt, etc.? If so, please give some specific examples of what should and can be done.
Here are a few links:
· Liberia: Give peace a chance - http://www.pbs.org/frontlineworld/rough/2007/05/liberia_give_pe.html
· Zimbabwe: Shadows and Lies - http://www.pbs.org/frontlineworld/stories/zimbabwe504/video_index.html
· South Africa: Inside the cycle of rape - http://www.pbs.org/frontlineworld/rough/2010/07/south_africa_a.html
· This Land is Ours: Who should own Namibia's farms? - http://www.pbs.org/frontlineworld/rough/2005/08/this_land_is_ou.html
· Somalia: A Reporter's Search for Al Qaeda - http://www.pbs.org/frontlineworld/rough/2007/02/somalia_a_repor.html
· Ghana: Digital Dumping Ground - http://www.pbs.org/frontlineworld/stories/ghana804
Business and Economics Research Journal
Volume 5 Number 4
2014
pp. 143-166
ISSN: 1309-2448
www.berjournal.com
The Role of Corporate Communication and Perception of Justice
during Organizational Change Process
Neşe Saruhan
a
a
PhD., Bahcesehir University, Istanbul, Turkiye, [email protected]
Abstract: Today, researchers have been exploring employee’s resistance to change and how to
foresee these aversive behaviors during organizational change process (Armenakis & Harris, 2002, Dent
& Goldberg, 1999, Oreg & Sverdlik, 2011). Some employees view organizational change in a negative
way even if change efforts will results in favorable consequences for them. At this point,
communication process has a crucial effect on the perception of employees towards change process. In
addition, several studies confirm the role of perceived justice in the organization during organizational
change. So, the effects of communication and perception of justice on behaviors of employees during
change process and the contribution of communication on resistance to change through perception of
organizational justice was explored. The research was conducted among 583 employees in Turkey. The
results of the regres ...
Atmospherics - Physical Evidence, The ServicescapeTom Chapman
This document discusses the concept of servicescape and atmospheric elements that influence consumer behavior in service environments. It covers how factors like lighting, music, scent, and staff appearance can positively impact customer moods, enjoyment, and spending. The importance of servicescape design is greater when competitive differences are small or customers seek distinct experiences based on demographics. Atmospheric elements must be considered alongside customer segmentation to ensure the intended environment matches target audiences' expectations.
1
BUSM 3199/3115/4198
Ethics & Governance
Lecture 4: Creating an Ethical Organisation
1
2
Today
So what are we are saying is:
B = f (P & E)
BEHAVIOUR
ENVIRONMENT
PERSON
2
3
Outline
The work context
Organisational culture
Ethical formal and informal cultural systems
Ethics codes
Ethical leadership
The relationship between leadership, culture, ethics codes and behaviour
3
4
Learning objectives for today
Know the characteristics of an ethical organization
Discuss the difference between ethics of value and ethics of compliance
Understand the ethical formal and informal cultural systems
Discuss a code of ethics
Discuss ethical leadership
5
An Ethical Organisation
Trust
Effective communication
Openness
Objectivity and fairness
Integrity
Transparency
Values
6
The organisation as a context
individual personality is unimportant in organisational criminal behaviour, as it results from role fulfilling rather than individual pathology (Schrager & Short 1978)
a reliable picture of moral conduct can be ascertained “not so much in direct observation of the decision maker as in a firmer grasp of the decision maker’s environment” (Frederick 1992)
Bad apples and bad barrels: Most people are the product of the context they find themselves. They look up and around… (Trevino and Brown 2004)
7
Organisational membership
Persons in organisations are socialised in their roles (Katz and Kahn 1978).
Through this process, people accept the organisational goal structure and the culture (Clinard & Yeager 1980).
The expected role behaviour is learned from others’ expectations and the rewards that they receive from their organisational membership.
8
Ethics of Values? or Ethics of Compliance?
Values approach - is proactive and inspirational; emphasises expected behaviour, high standards
Compliance approach - is reactive and punitive; emphasises required behaviour, obeying the law
9
Organisational culture
Organisational culture affects people in organisations
The organisational culture includes the basic assumptions concerning what is right, proper and fair (Gottlieb & Sanzgiri 1996).
Expresses shared assumptions, values and beliefs and is the social glue that holds the organization together. It’s “how we do things around here.” (Trevino & Nelson 2006)
10
Ethical formal cultural systems
Leadership: creates, maintains and changes culture. Most important aspect of an organisation’s ethical culture
Selection and reward systems
Structure - authority, responsibility and ethical culture
Policies and codes- their effectiveness depends on other formal and informal systems. Ethics must be in the blood line of the organisation.
Orientation and training programs.
Decision making processes assumptions and scripts
(Trevino & Nelson 2006)
11
Reward systems
Reward systems can encourage unethical behavior
People do what’s rewarded
Rewards don’t have to be explicit
Think about how attempts to motivate can backfire
Set goals f.
The Business Model: Recent Developments and Future ResearchDr. Larry Pino
Evaluating the current literature on the concept of business models in an attempt to bridge the gap in silos of scholarship and identify what we know about business models.
The document summarizes research on how managerial overconfidence can influence corporate investment decisions. Specifically, it discusses two studies conducted by the authors.
The first study examines whether the investment of overconfident CEOs is more sensitive to the availability of internal cash flow compared to less overconfident CEOs. The authors predict this will be the case and that the effect will be more pronounced for equity-dependent firms. The study uses regression analysis of financial data from Compustat and CRSP databases to test this prediction.
The second study aims to address criticisms of endogeneity in the first study by examining how overconfident CEOs' investment responds to an exogenous shock that impacts debt financing availability. The prediction is
More Related Content
Similar to Larry Pino's Study on Social to Organizational Justice
Finally, let us understand that when we stand together, we will always win. When men and women stand together for justice, we win. When black, white and Hispanic people stand together for justice, we win.
- Bernie Sanders
This study aims to examine the relationship between an organization's ethical climate and job satisfaction, organizational commitment, and turnover intention among salespeople. The researcher plans to survey salespeople from 20 sales and marketing companies in Islamabad and Rawalpindi. Correlation and regression analysis will be used to analyze the relationships between ethical climate, job satisfaction, organizational commitment, and turnover intention. The researcher hypothesizes that ethical climate will positively relate to job satisfaction and organizational commitment, and negatively relate to turnover intention. Additionally, job satisfaction will positively relate to organizational commitment, and organizational commitment will negatively relate to turnover intention.
Concepts of Values for Public RelationsBruno Amaral
A presentation for the Euprera Spring Symposium on the different concepts of Values for Public Relations and the rise of a Values System School of Thought.
Photos used:
http://www.flickr.com/photos/r_catalano/404014466/
http://www.flickr.com/photos/sarahfelicity/153441156/
http://www.flickr.com/photos/jacy/111054525/
A Model of Ethical Decision making: The Integration of process and Conent. rashedulhossen
This document presents a model that integrates the ethical decision-making process and content variables. It draws on Janis and Mann's model of decision-making under conflict to describe the process. The model enhances this by including content variables from ethics literature, such as individual factors (e.g. age, gender) and situational factors (e.g. job context, organizational culture, external environment). This integrated model helps understand the complexity of how individuals make ethical decisions and suggests how process and variables may interact. It is intended to help managers develop policies to promote ethical behavior.
Organisational Change can create uncertainty & ambiguity which makes fairness of decision making critical to gaining employee's commitment.
This talk takes an evidence-based approach to how to improve employees perception of fair decision making during change.
This document discusses the history and development of business ethics from ancient Greece to modern times. It defines business ethics as the study of applying moral standards to business decisions and behaviors. The document outlines increasing ethical issues businesses have faced such as scandals, fraud, environmental concerns, and privacy issues. It also discusses the development of ethics programs, codes of conduct, and laws to improve ethical standards and accountability in business over the decades.
ACMP Pacific NW Chapter - Behavioral Insights and Neurochange - Nov 2017alistaln
Full PowerPoint Download Link (slide deck contains notes with full references): https://1drv.ms/p/s!Algw2-ojrLE8y30Denn8p68m2FaQ
Association of Change Management Professionals (ACMP) Pacific Northwest Chapter - 29th November 2017 public session.
We know that there is often a huge disparity between what people intend to do and what they actually do.
Standard economic theory assumes that people are rational, act based on full information, and always maximize utility, yet why then do most people struggle to save for their futures, exercise more, or pursue healthier diets? Research shows that in fact humans are actually irrational beings, that are heavily influenced by their peers, and make decisions based on heuristics due to increasing limitations on their time and attention.
Based on the disciplines of psychology, data analytics, cognitive science, behavioral economics, and anthropology, behavioral insights can be applied to successful change management interventions and more importantly, using methods drawn from experimental psychology, neuromarketing, and healthcare randomized control trials, can measure and provide real evidence of success or failure of those interventions.
This partnering of neuroscience and change management, in effect NeuroChange, presents new and exciting ways to engage audiences, reduce resistance, realize benefits, and ultimately increase return on investment. This session will use real examples from industry and Microsoft customers, and show you how nudges can be used to change user behavior. It will also include pointers to follow up reading and additional webinars for additional professional development in this area.
The Theory of Work Adjustment (TWA) was developed in the 1960s and 1970s to help individuals successfully adjust to work environments. TWA uses assessments of individuals' abilities, values, and personalities and matches them to the requirements and reinforcers of occupations. Instruments like the General Aptitude Test Battery and Minnesota Importance Questionnaire are used to assess individuals, while the Minnesota Job Description Questionnaire assesses occupations. Counselors can then help clients find suitable career matches. TWA can benefit those choosing careers, experiencing work issues, or retiring individuals seeking part-time work. It provides a framework for counselors to understand their own strengths and better assist diverse client needs and thinking styles.
This document discusses decision making processes in different areas of the public sector, including healthcare, non-profit organizations, and government. It describes common decision making techniques like cost-benefit analysis. In healthcare, decisions are made through collaborative models between physicians and patients. Non-profits use strategic planning and consider stakeholder input. Government decision making involves multiple branches and levels working together through various models. The document concludes that effective decision making is important across all public sector domains.
This document outlines Kevin Novak's thesis defense presentation on nurse retention from a workplace aggression perspective. It includes an overview of topics to be covered such as nurse retention, workplace aggression, antecedents and outcomes of aggression, and a proposed conceptual model. Hypotheses are presented that supervisor aggression will be more predictive of job satisfaction and turnover intentions than coworker or patient aggression. The presentation also discusses the transactional stress model and the potential moderating role of prosocial motivation.
ETHICS, RIGHT, WRONG
ETHICS, RIGHT, WRONG 4
Ethics versus Right and Wrong
Exemplar Student Paper
Grand Canyon University: LDR800
Date Spelled out here
Ethics versus Right and Wrong
Ethics is a dynamic process between leaders, followers, and the environment that involves a decision-making process (Thoroughgood et al., 2018). This process is explained as a reflection of right and wrong actions (Mitchel, 2018), but also as a reflection of consequences based on regulations (Gluchman, 2017). Educators are concerned about ethical behaviors due to the increase of ethical issues in the workplace, and they understand the importance of explaining ethical behavior and the meaning of right and wrong in the decision-making process (Simonson, 2015).
Ethical behavior is perceived as a reflexive sense making process of right and wrong (Fatien Diochon & Nizet, 2019) that is related to morality because of their connection with the individuals’ values in the decision-making process (Mitchel, 2018). Companies implemented a set of rules and guidelines to promote appropriate behavior within the organization and to avoid misinterpretation of right and wrong actions (McCormick et al., 2018). Regulations are included to provide consequences that will help employees with a positive reasoning and to avoid the personal interpretations of what is correct and incorrect (Gluchman, 2017). The researchers emphasize in the creation of policies because this action minimizes the harm and helps employees and all entities related to the organization to know the companies’ expectations (McCormick et al., 2018).
The purpose of this paper is to analyze different approaches of ethics related to the concepts of right and wrong. Additionally, a rationale with an assumed position will be presented as well. Even when ethics have a specific role in the organizations, researchers have different explanations about the reasoning process of ethical behaviors. Taking into consideration the impact of ethics in the organizational field, it is important to discuss the different propositions of ethics versus right and wrong, and a rationale for an assumed position.
In Support of the Proposition
Ethics is a social process that involves judgments of behavior. Employees must understand the concepts of right and wrong in relationship with ethical behaviors because its social impact (Gluchman, 2017). Ethical behavior is perceived as a reflexive sense making process of what is right and wrong related to organizations’ regulations (Fatien Diochon & Nizet, 2019). Unethical employees are related to wrong decisions while ethical employees act accordingly to what is expected (Simonson, 2015). Many ethics courses work with the basics to help students differentiate ethical and unethical behaviors using the concepts of right and wrong actions (Lovett & Woolard, 2016).
To promote and support ethical behavior, it is important to understand what is right and wrong according to the poli ...
This document summarizes research on the different bases of social power and their application to management and conflict resolution. It discusses Raven and French's six bases of power (reward, coercive, legitimate, referent, expert, informational) and later differentiations by Raven. Studies discussed show that sharing cooperative goals and using reward and informational power increases productivity and cooperation with supervisors. Maintaining fairness, legitimacy, expertise and reason-giving leads to more effective conflict resolution. Power deferment, relying on objective standards, can help resolve conflicts across cultures.
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STEPS OF THE ETHICAL STEPS OF THE ETHICAL DECISIONDECISION--.docxwhitneyleman54422
STEPS OF THE ETHICAL STEPS OF THE ETHICAL
DECISIONDECISION--MAKING PROCESSMAKING PROCESS
EESE Faculty Development Workshop
Douglas R. May, Professor and Co-Director
International Center for Ethics in Business
SUMMARY OF THE STEPS OF THE
ETHICAL DECISION MAKING PROCESS
1.
Gather the facts
2.
Define the ethical issues
3.
Identify the affected parties (stakeholders)
4.
Identify the consequences
5.
Identify the obligations (principles, rights, justice)
6.
Consider your character and integrity
7.
Think creatively about potential actions
8.
Check your gut
9.
Decide on the proper ethical action and be prepared to
deal with opposing arguments.
1 -
GATHER THE FACTS
Don’t jump to conclusions without the facts
Questions to ask: Who, what, where, when, how, and
why.
However, facts may be difficult to find because of the
uncertainty often found around ethical issues
Some facts are not available
Assemble as many facts as possible before proceeding
Clarify what assumptions
you are making!
2 –
DEFINE THE ETHICAL ISSUE(S)
Don’t jump to solutions without first identifying the ethical
issue(s)
in the situation.
Define the ethical basis for the issue you want to focus on.
There may be multiple
ethical issues –
focus on one
major
one at a time.
3 –
IDENTIFY THE AFFECTED PARTIES
Identify all of the stakeholders
Who are the primary
or direct stakeholders?
Who are the secondary
or indirect stakeholders?
Why are they stakeholders for the issue?
Perspective-taking
--
Try to see things through the eyes
of those individuals affected
4 –
IDENTIFY THE CONSEQUENCES
Think about potential positive
and negative
consequences for affected
parties by the decision (Focus on primary stakeholders to simplify
analysis until you become comfortable with the process).
What are the magnitude
of the consequences and the probability
that
the consequences will happen.
Short term vs. Long term consequences –
will decision be valid over
time.
Broader systemic
consequences –
tied to symbolic
and secrecy
Symbolic
consequences –
Each decision sends a message.
Secrecy
consequences –
What are the consequences if the decision
or action becomes public?
Did you consider relevant cognitive barriers/biases?
Consider what your decision
would be based only on consequences
–
then move on and see if it is similar given other considerations.
5 –
IDENTIFY THE RELEVANT PRINCIPLES,
RIGHTS, AND JUSTICE ISSUES
Obligations should be thought of in terms of principles and rights involved
A) What obligations are created because of particular ethical principles
you might use in the situation?
Examples: Do no harm; Do unto others as you would have them do
unto you; Do what you would have anyone in your shoes do in the
given context.
B) What obligations are created becaus.
watch at least three of the following short videos from the PBS Fr.docxjessiehampson
watch at least three of the following short videos from the PBS Frontline World (Stories by Region - Africa) site or one longer documentary film from the PBS Frontline site. Frontline is a highly respected documentary film producer. While a few of the films are somewhat older, the content is relevant to our study of Sub-Saharan Africa and this week’s DB topic. If any of the links are inaccessible, simply select another film.
For this week's DB assignment you should discuss one or both of the following questions:
1. How much should Sub-Saharan Africa's current challenges (poverty, conflict, debt, etc.) be attributed to factors such as European colonization or outside forces such as globalization …or how much are they now the responsibility of Africans?
2. Does (and if so, how much) the international community have a responsibility to help Africans with challenges such as diseases (HIV/AIDS, Malaria, etc.), poverty, inequitable land distribution, ethnic and religious conflict, debt, etc.? If so, please give some specific examples of what should and can be done.
Here are a few links:
· Liberia: Give peace a chance - http://www.pbs.org/frontlineworld/rough/2007/05/liberia_give_pe.html
· Zimbabwe: Shadows and Lies - http://www.pbs.org/frontlineworld/stories/zimbabwe504/video_index.html
· South Africa: Inside the cycle of rape - http://www.pbs.org/frontlineworld/rough/2010/07/south_africa_a.html
· This Land is Ours: Who should own Namibia's farms? - http://www.pbs.org/frontlineworld/rough/2005/08/this_land_is_ou.html
· Somalia: A Reporter's Search for Al Qaeda - http://www.pbs.org/frontlineworld/rough/2007/02/somalia_a_repor.html
· Ghana: Digital Dumping Ground - http://www.pbs.org/frontlineworld/stories/ghana804
Business and Economics Research Journal
Volume 5 Number 4
2014
pp. 143-166
ISSN: 1309-2448
www.berjournal.com
The Role of Corporate Communication and Perception of Justice
during Organizational Change Process
Neşe Saruhan
a
a
PhD., Bahcesehir University, Istanbul, Turkiye, [email protected]
Abstract: Today, researchers have been exploring employee’s resistance to change and how to
foresee these aversive behaviors during organizational change process (Armenakis & Harris, 2002, Dent
& Goldberg, 1999, Oreg & Sverdlik, 2011). Some employees view organizational change in a negative
way even if change efforts will results in favorable consequences for them. At this point,
communication process has a crucial effect on the perception of employees towards change process. In
addition, several studies confirm the role of perceived justice in the organization during organizational
change. So, the effects of communication and perception of justice on behaviors of employees during
change process and the contribution of communication on resistance to change through perception of
organizational justice was explored. The research was conducted among 583 employees in Turkey. The
results of the regres ...
Atmospherics - Physical Evidence, The ServicescapeTom Chapman
This document discusses the concept of servicescape and atmospheric elements that influence consumer behavior in service environments. It covers how factors like lighting, music, scent, and staff appearance can positively impact customer moods, enjoyment, and spending. The importance of servicescape design is greater when competitive differences are small or customers seek distinct experiences based on demographics. Atmospheric elements must be considered alongside customer segmentation to ensure the intended environment matches target audiences' expectations.
1
BUSM 3199/3115/4198
Ethics & Governance
Lecture 4: Creating an Ethical Organisation
1
2
Today
So what are we are saying is:
B = f (P & E)
BEHAVIOUR
ENVIRONMENT
PERSON
2
3
Outline
The work context
Organisational culture
Ethical formal and informal cultural systems
Ethics codes
Ethical leadership
The relationship between leadership, culture, ethics codes and behaviour
3
4
Learning objectives for today
Know the characteristics of an ethical organization
Discuss the difference between ethics of value and ethics of compliance
Understand the ethical formal and informal cultural systems
Discuss a code of ethics
Discuss ethical leadership
5
An Ethical Organisation
Trust
Effective communication
Openness
Objectivity and fairness
Integrity
Transparency
Values
6
The organisation as a context
individual personality is unimportant in organisational criminal behaviour, as it results from role fulfilling rather than individual pathology (Schrager & Short 1978)
a reliable picture of moral conduct can be ascertained “not so much in direct observation of the decision maker as in a firmer grasp of the decision maker’s environment” (Frederick 1992)
Bad apples and bad barrels: Most people are the product of the context they find themselves. They look up and around… (Trevino and Brown 2004)
7
Organisational membership
Persons in organisations are socialised in their roles (Katz and Kahn 1978).
Through this process, people accept the organisational goal structure and the culture (Clinard & Yeager 1980).
The expected role behaviour is learned from others’ expectations and the rewards that they receive from their organisational membership.
8
Ethics of Values? or Ethics of Compliance?
Values approach - is proactive and inspirational; emphasises expected behaviour, high standards
Compliance approach - is reactive and punitive; emphasises required behaviour, obeying the law
9
Organisational culture
Organisational culture affects people in organisations
The organisational culture includes the basic assumptions concerning what is right, proper and fair (Gottlieb & Sanzgiri 1996).
Expresses shared assumptions, values and beliefs and is the social glue that holds the organization together. It’s “how we do things around here.” (Trevino & Nelson 2006)
10
Ethical formal cultural systems
Leadership: creates, maintains and changes culture. Most important aspect of an organisation’s ethical culture
Selection and reward systems
Structure - authority, responsibility and ethical culture
Policies and codes- their effectiveness depends on other formal and informal systems. Ethics must be in the blood line of the organisation.
Orientation and training programs.
Decision making processes assumptions and scripts
(Trevino & Nelson 2006)
11
Reward systems
Reward systems can encourage unethical behavior
People do what’s rewarded
Rewards don’t have to be explicit
Think about how attempts to motivate can backfire
Set goals f.
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Larry Pino's Study on Social to Organizational Justice
1. 1
From Social to Organizational Justice
Joel Davis – Brad Labrum – Laurence J. Pino
MAN7288:Leading Change
DBA Class of 2020
2. 2
Social Justice
Where it all began
Addressed the
concept of the role
of the polis in
ensuring social
justice for citizens.
3. 3
Social Justice*
Where it trended
18th Century
David Hume/Immanuel Kant
17th Century/18th Century
John Locke/Jean-Jacques Rosseau
Addressed the
concept of social
justice by extending
the classical notion
of the social contract
1971
* Luigi Taparelli: Jesuit – not relevant,
but did coin the term.
4. 4
Social Justice Organizational Justice
First to coin the term
Outcome
Process
Reactive
Proactive
& Jerald
Greenberg
Ohio State
University
1987
5. 5
Overview of Organizational Justice
Distributive Justice
Fairness in outcomes of
decisions, compensation,
rewards and punishments
(Homans, 1961; Adams,
1965; Deutsch, 1975)
Fairness in Outcome
Procedural Justice
Fairness in how decisions
are made (Thibault &
Walker, 1975)
Fairness in Process
Individuals Organizations
6. 6
Distributive
Justice:
Fairness in
Decision-Making
Outcomes
• Stoiffer et al (1949): Concept of relative deprivation
• Homans (1961) and Adams (1965): Equity Theory
o Output (pay, promotion etc.) should be in
proportion to input (skill, education, experience).
✓ “A man in an exchange relationship with
another will expect that the rewards of each
man will be proportional to his costs”
(Homans, 1961)
o Adams (1965) explores other consequences of
unfair exchange, i.e. Outcome Reactive.
✓ Negative equity leads to attempts to restore
equality (job performance changes etc.)
(Adams, 1965; Greenberg, 1987a)
• Deutsch (1975) and Levanthal (1976): Other
objectives like social harmony will result in other
norms like “equality” or “need.”
6
7. 7
Distributive Justice
• In the 70’s and early 80’s, the field moved from reactions of individuals being
rewarded to the behavior of individuals doing the rewarding, and a significant amount
of the research effort is devoted to questions of allocations.
o Allocation norm is defined as “a social rule which specifies criteria that define certain distributions
of rewards and resources” Levanthal (1976) [Outcome Reactive to Outcome Proactive]
o Following the norm has other implications, namely that different inputs are rewarded with
different outputs, leading to differences among those rewarded, and potential conflicts therein.
Levanthal (1976, 1980)
o Different goals can and should result in differing allocations (Deutsch, 1975; Levanthal, 1976)
• A number of studies have confirmed some of the key theories, and it is widely
accepted that outcome or allocation inequity leads to predictable individual
reactions in terms of job performance and satisfaction (McFarlin and Sweeney, 1992;
Sweeney and McFarlin, 1993).
7
8. 8
Procedural
Justice:
Fairness in
Decision-Making
Processes
• The theory comes from the work in the legal literature of Thibault &
Walker, 1975.
o Inquisitorial Systems- The judge and his/her agents develop the
arguments
o Adversarial systems of justice- Those being judged participate
(Voice)
o Thibault & Walker (1975) found that the participatory model
was preferred and perceived to be fairer.
• Leventhal’s (1980) six rules for fair allocative processes:
o (1) Consistency (2) Bias Suppression (3) Accuracy (4)
Correctability (5) Representativeness (6) Ethicality
o Procedure in the context was defined as “an Individuals belief
that the allocative procedures which satisfy certain criteria are
fair and appropriate” Leventhal (1980)
• This theory was applied to organizational studies by Greenberg &
Folger (1983, 1985)
o The concepts of choice and voice were introduced (Greenberg
& Folger 1983).
o These concepts were later applied to research on making
performance management more equitable by giving employees
input (Voice).
• Procedural Justice is the perception of fairness in decision-making
by the people who are subjected to the decision outcome
(Tyler and Lind, 1992).
8
9. 9
Procedural Justice Studies Overview
Procedural fairness has been extensively studied in the literature
• Job Satisfaction, (Alexander and Ruderman, 1987)
• Aggression (Folger and Skarlicki, 1988; Greenberg and Alge, 1998)
• Layoffs (Brockner and Greenberg, 1990; Brockner, et. al., 1992)
• Theft (Greenberg, 1990a, 2002),
• Drug Testing in the Workplace (Konovsky and Cropanzano, 1991)
• Organizational Citizenship Behavior (i.e., helpful and supportive actions by employees that are not part
of their formal job description), (Folger and Cropanzano, 1998; Greenberg, 1990a, 1993a; Moorman, et.
al., 1991), enhanced commitment to the organization (Martin and Bennett,1996)
• Commitment, Attachment, and Trust in Top Management Teams (Korsgaard et. al., 1995)
• Intentions to remain with the organization (Olson-Buchanan, 1996)
• Revenge (Bies and Tripp, 1996)
• Deviance (Skarlicki and Folger, 1997)
• Turnover, (Folger and Cropanzano, 1998)
• Performance (Folger and Cropanzano, 1998)
• Sabotage and Retaliation (Ambrose, et al., 2002)
Fairness in “how” decisions being made (Thibault & Walker, 1975)
10. 10
Procedural Justice
Fairness in the processes of decisions being made
10
Research has confirmed that
Procedural Justice has
organizational level
consequences, and is a better
predictor of organization
reactions such as commitment
and trust than Distributive
Justice (McFarlin and Sweeney, 1992;
Sweeney and McFarlin, 1993; Cropanzo et. al.,
2002).
With Distributive Justice the
theory is that people are
affected by the Decision
Making Outcomes.With
Procedural Justice, people are
also affected by the Decision
Making Process (McFarlin and
Sweeney, 1992)
11. 11
Interactional
Justice:
Fairness in
Interpersonal
Relations
• The theory comes from Bies and Moag (1986) who
analyzed interpersonal communication and identified four
criteria of Interactional Justice: (1) Truthfulness
(2) Respect (3) Propriety (4) Justification
• Which brings us very conveniently to the class paper –
Greenberg (1990)
o The experiment tested employee theft before and
after a 15% pay cut. When the cut was thoroughly
explained, theft was reduced
o Greenberg (1990) doesn’t call this “Interactional
Justice”. In later works he adopts the term and
recommends splitting this into Interpersonal and
Informational Justice (Greenberg , 1993)
✓Interpersonal: Respect and Propriety
✓Informational: Truthfulness and Justification
• Research has confirmed that Interactional Justice has
supervisor level effects, and that it is a better predictor
than Distributive or Procedural Justice in reactions in
the immediate work environment with supervisors
(Colquitt 2001a)
11
12. 12
Informational
Justice
Truthfulness and
Justification
Greenberg (1990, 1993);
Colquitt 2001a
Interpersonal
Justice
Respect and propriety
Greenberg (1990, 1993);
Colquitt 2001a
Integrative– bringing it together
Interactional Justice
Bies & Moag (1986)
Procedural
Justice
Consistent and fair
process of making
decisions.
Thibaut & Walker (1975); Leventhal
(1980)
Greenberg & Folger (1983, 1985);
Tyler and Lind (1992)
Colquitt (2001) tested measures of Organizational Justice and found that the Four-Factor
Method (Distributive, Procedural, Interpersonal & Informational had distinct dimensions.
Distributive
Justice
Input/Output Fairness
Deutsch (1975), Leventhal (1976)
Equity Theory
Adams 1965
Individuals
Organizations
Supervisors
13. 13
Key Findings
Distributive Justice and Procedural Justice are distinct and discriminant concepts.
Interactional Justice is not a simple subset of Procedural Justice: it has different
correlations and dimensions.
While Interactional Justice is useful as a descriptive general term, Interpersonal Justice
and Informational Justice appear independently construct valid as useful predictors.
Job satisfaction is associated with Interactional Justice, not Procedural Justice.
Organizational Justice can be best seen as a Four-Factor model consisting of Distributive
Justice, Procedural Justice, Interpersonal Justice, and Informational Justice.
Procedural Justice variables set is a stronger predictor of organizational commitment
than other forms of Justice.
Similarly, Supervisor Justice is actually a stronger predictor of OCBs and organizational
commitment than Organizational Justice (Rupp and Cropanzano, 2002; Lido and Rupp, 2005, Horvath and
Andrews, 2007)
When information about process control is thorough, clear and unambiguous, mood has
little impact on perceptions of fairness; however, when information was omitted, mood
“filled in the gaps” and took over the perception of fairness.
What do we know? Quite a bit, as it turns out – and even more than here!
14. 14
Justice and Change – Based on the Journey
“The psychological processes by which this theory suggests that leaders influence people to
change their thoughts, attitudes, emotions, or behaviors?”
Managers can now provide
four distinct strategic focal
areas (Distributive,
Procedural, Interpersonal, and
Informational), as well as
ancillary considerations of
Supervisory Justice, for
improving perceptions of
fairness in the organization
and influencing resultant
behaviors.
Organizations now have
opportunities to better train
managers on the implications
implicit in LMX in eliciting and
expanding individual
performance and OCBs in the
workplace.
Managers now have an extensive
toolbox of useful measures on
which to rely from recruiting,
interviewing and hiring, to
providing performance
evaluations and appraisals to
vetting intended policies and
procedures, and so forth.
15. 15
Ongoing Debates
Have we finally reached a point where procedural and Interactional Justice can now
be seen as different?
Have we finally reached a point where the Four-Factor model can now be used to
focus on and better understand efficiency in particular policies or procedures?
Is it possible that we have reached a point where further information might come
not from additional parsing of concepts, but from aggregation of Justice concepts?
Does LMX (Leader Member Exchange) Theory marginalize, minimize or possibly
mediate Interactive Justice?
Are concepts of Formal Justice vs. Informal Justice (Blader &Tyler, 2003) or
Organizational Justice vs. Supervisory Justice (Rupp and Cropanzaro, 2002) just “old wine
in a new bottle” or useful concepts to explore overlaps between Justice literature
and LMX?
What are the appropriate measures to differentiate the constructs?
16. 16
Battle of the Measures
When measures are not tightly circumscribed, what we are measuring potentially ends
up confounding the results.
In short, the opportunity, now that we have greater clarity with respect to construct-
driven boundary conditions – as did Colquitt (2001) who validated a new Justice
measure based on more literal interpretations of Thibaut and Walker (1975), Leventhal
(1980) and Bies and Moay (1986), surfacing respect and propriety (Interpersonal
Justice) as well as truthfulness and justification (Informational Justice) – is to be far
more discriminant in identifying items and measures.
Folger and Kanusky (1989) collapsed 26
survey items from Levanthal (1980), Thibaut
and Walker (1975) and Bies and Moay (1986)
which properly identified that Procedural
Justice was a predictor of organizational
trust and commitment, but failed to identify
the supervisor as distinct from the
organization.
Moorman (1991) created a 13-item measure
tapping the same three sources, but also
including Interactional Justice items with
manager-oriented versions. After a confirmatory
factor analysis, Distributive, Procedural and
Interactive Justice were shown as distinct and
Interactive Justice was a better predictor of
citizenship behavior than the other two.
17. 17
Measures of Justice
Colquitt (2001) tested measures of Organizational Justice and found that the Four-Factor
Method (Distributive, Procedural, Interpersonal & Informational) had distinct dimensions.
Colquitt, 2001
18. 18
Critiques
1. Differentiation creates multicollinearity. Studies using Colquitt’s scales:
o Distributive/Procedural 50’s
o Procedural/Informational 60’s
o Interpersonal/Informational 60’s
o Others 40’s
What should we parse from the current literature?
2. Most Justice literature is based on cognitive theory (relational model, fairness
theory, fairness heuristic theory, social exchange theory). On the one side,
multiple theories plant a nice landscape; on the other hand, it may be missing
the reactions and responses that come not from intellect, but from emotions.
Hence missing is the role of “affect” in the theory.
3. Current Justice literature has justice as the exogenous IndependentVariable (IV)
and specific behaviors as predicted outcomes (DVs). That leaves the literature
shallow with respect to the antecedents required to foster adherence to justice
relations.
19. 19
Where the Field Is Going
Open questions in Organizational Justice, and in how the theory is evolving
After 30 years of conceptual differentiation, would the field
now be better off by aggregating concepts?
After 30 years of theories of justice as exogenous independent
variables, might we be better served treating justice as a
dependent endogenous variable in causal models?
Based on the introduction of LMX into the closer examination of
Interpersonal Justice, Informational Justice, and potentially Supervisory
Justice, what role might LMX play in an individual’s assessment of
dimensions of Organizational Justice and associated behavioral outcomes?
1
2
3
21. 21
Plausible Model for Aggregation
The literature is mixed in the six studies that have operationalized “Overall Fairness” resulting
in it being seen as a mediator, moderator, as well as an antecedent, and/or consequent in the
model.
22. 22
Plausible Model for Integrating Justice and Affect
Emotions (Short-Term Feelings
States directed to a specific target):
Happiness, pride, gratitude, anger,
sadness, fear, envy.
Moods (Feeling States in intensity,
larger duration and lacking a specific
target): Positive/Negative
Trait Affectivity (Dispositional
Emotions and Moods):
Positive/Negative
The Journey Continues
23. 23
Bibliometrics
An analytical approach to understanding the structure of the field
Identifying the
knowledge base
of a topic or
research field and
its intellectual
structure
Examining the
research front (or
conceptual
structure) of a
topic or research
field
Producing a
social network
structure of a
particular
scientific
community
24. 24
Bibliometric Analysis
• Searched for Organizational Justice on
Web of Science (and the four factors
that relate to it)
• Downloaded all articles, and then
removed articles that were not from A
or B journals
• Removed Duplicates
• Data set was 1,491 articles from 15
journals and 2,606 authors
o Included all meta data
o Including the abstract
Main Information about data
Documents 1,491
Sources (Journals, Books, etc.) 15
Keywords Plus (ID) 2,538
Author's Keywords (DE) 2,530
Period 1977 - 2018
Average citations per documents 59.86
Authors 2606
Author Appearances 4,074
Authors of single authored documents 114
Authors of multi authored documents 2,492
Documents per Author 0.572
Authors per Document 1.75
Co-Authors per Documents 2.73
Collaboration Index 1.93
31. 31
Sources
Sources Articles
JOURNAL OF APPLIED PSYCHOLOGY 237
JOURNAL OF BUSINESS ETHICS 223
JOURNAL OF ORGANIZATIONAL BEHAVIOR 117
JOURNAL OF APPLIED SOCIAL PSYCHOLOGY 114
INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT 107
JOURNAL OF MANAGEMENT 100
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES 91
JOURNAL OF BUSINESS AND PSYCHOLOGY 84
INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT 74
SOCIAL JUSTICE RESEARCH 73
ACADEMY OF MANAGEMENT JOURNAL 67
HUMAN RELATIONS 61
JOURNAL OF BUSINESS RESEARCH 60
LEADERSHIP QUARTERLY 53
ACADEMY OF MANAGEMENT REVIEW 30
33. 33
Authors Authors Articles Authors
Articles
Fractionalized
DE CREMER D 28 DE CREMER D 10.08
COLQUITT JA 22 COLQUITT JA 8.66
CROPANZANO R 20 CROPANZANO R 7.48
BAUER TN 19 SKARLICKI DP 6.78
BROCKNER J 19 BROCKNER J 6.20
RUPP DE 17 RUPP DE 6.12
SKARLICKI DP 17 TYLER TR 5.87
MAYER DM 15 BAUER TN 5.58
TRUXILLO DM 15 GREENBERG J 5.50
VAN DIJKE M 15 AMBROSE ML 5.08
FOLGER R 14 SCHMINKE M 4.92
SCHMINKE M 14 TEPPER BJ 4.56
AMBROSE ML 13 BARCLAY LJ 4.50
CONLON DE 13 BEUGRE CD 4.50
LIDEN RC 13 GILLILAND SW 4.50
TYLER TR 12 TRUXILLO DM 4.46
JOHNSON RE 11 RYAN AM 4.42
LEUNG K 11 TREVINO LK 4.20
RYAN AM 11 LEUNG K 4.08
SCOTT BA 11 FOLGER R 4.03
34. 34
Authors Dominance
(Kumar & Kuman 2008)
Dominance
Factor
Multi
Authored First Authored
Rank by
Articles Rank by DF
TRUXILLO DM 0.6153846 13 8 10 1
RUPP DE 0.5000000 18 9 5 2
COLQUITT JA 0.4444444 18 8 4 3
BROCKNER J 0.4375000 16 7 7 4
SKARLICKI DP 0.4117647 17 7 6 5
LEUNG K 0.3846154 13 5 8 6
DE CREMER D 0.3684211 19 7 2 7
CROPANZANO R 0.3478261 23 8 1 8
SCHMINKE M 0.2307692 13 3 9 9
BAUER TN 0.2222222 18 4 3 10