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17 August 2015 1
Basic Concepts of
Strategic Management
17 August 2015 2
Strategic Decision Making
Mintzberg’s Modes
– Entrepreneurial mode
– Adaptive mode
– Planning mode
– Logical incrementalism
17 August 2015 3
Strategic Management
Defined:
Set of managerial decisions and
actions that determines the long-
run performance of a firm.
17 August 2015 4
Business Policy
Defined:
General management orientation
that looks inward for properly
integrating the firm’s functional
activities.
17 August 2015 5
Four Phases of
Strategic Management
• Basic financial planning
• Forecast-based planning
• Externally-oriented planning
(strategic)
• Strategic management
17 August 2015 6
Strategic Management
Highly Rated Benefits:
• Clearer sense of strategic vision for the firm
• Sharper focus on what is strategically
important
• Improved understanding of a rapidly
changing environment
17 August 2015 7
Strategic Management
Not always a formal process:
• Where is the organization now? (Not where do we
hope it is!)
• If no changes are made, where will the
organization be in 1 year, 2 years, 5 years, 10
years?
• What specific actions should management
undertake? What are the risks and payoffs
involved?
17 August 2015 8
Challenges to
Strategic Management
Globalization
– Internationalization of markets and
corporations
• Global (worldwide) markets rather than national
markets
Electronic Commerce
– Use of the Internet to conduct business
transactions
• Basis for competition on a more strategic level rather
than traditional focus on product features and costs
17 August 2015 9
Global Issues
• European Union (EU)
– Economic integration of 15 member countries
• North American Free Trade Agreement (NAFTA)
– Improved trade among 3 member countries
• Mercosur
– Free-trade area among Argentina, Brazil,
Uruguay, and Paraguay
• Association of South East Asian Nations (ASEAN)
– Attempting to link members into a borderless
economic zone
17 August 2015 10
E-Commerce
7 Trends:
– Internet forcing companies to transform
themselves
– Market access and branding are changing,
causing disintermediation of traditional
distribution channels
– Balance of power shifting to the consumer
– Competition is changing
17 August 2015 11
7 Trends (continued)
• Pace of business increasing drastically
• Internet purchasing corporations out of
their traditional boundaries
• Knowledge becoming a key asset and
source of competitive advantage
17 August 2015 12
Organizational Adaptation
How organizations obtain “fit” within their environment:
– Theory of population ecology
– Institution theory
– Strategic choice perspective
– Organizational learning theory
17 August 2015 13
Adaptation to Changing
Environmental Conditions
Strategic flexibility:
– Demands a long-term commitment to the development
and nurturing of critical resources
– Demands that the firm become a learning organization
17 August 2015 14
Learning Organizations
Defined:
An organization skilled at creating,
acquiring, and transferring
knowledge and at modifying its
behavior to reflect new knowledge
and insights.
17 August 2015 15
Learning Organizations
Four Main Activities:
• Solving problems systematically
• Experimenting with new approaches
• Learning from their won experiences and
that of others
• Transferring knowledge quickly and
efficiently throughout the organization
17 August 2015 16
Evaluation
and Control
and Control
Strategic Management Model
Strategy
Formulation
Strategy
Implementation
Mission
Objectives
Strategies
Policies
Feedback/Learning
Environmental
Scanning
Societal
Environment
General Forces
Task
Environment
Industry Analysis
Structure
Chain of Command
Resources
Assets, Skills
Competencies,
Knowledge
Culture
Beliefs, Expectations,
Values
Reason for
existence
What results
to
accomplish
by when Plan to
achieve the
mission &
objectives Broad
guidelines for
decision
making
Programs
Activities
needed to
accomplish
a plan
Budgets
Cost of the
programs
Procedures
Sequence
of steps
needed to
do the job
Process
to monitor
performance
and take
corrective
action
Performance
External
Internal
Evaluation
and Control
17 August 2015 17
Basic Model of
Strategic Management
Four Basic Elements
Characteristics of Strategic Management
Four aspects
that set apart
Strategic
Management
Interdisciplinary
External focus
Internal focus
Future direction
17 August 2015 19
Environmental Scanning
Defined:
The monitoring, evaluating, and
disseminating of information from
the external and internal
environments to key people within
the firm.
17 August 2015 20
Environmental Scanning
17 August 2015 21
Environmental Scanning
Identify strategic factors
– SWOT Analysis
– Strengths, Weaknesses
– Opportunities, Threats
– Internal Environment
• Strengths & Weaknesses
– Within the organization but not subject to short-run
control of management
– External Environment
• Opportunities & Threats
– External to the organization but not subject to short-
run control of management
17 August 2015 22
Strategy Formulation
Defined:
Development of long-range plans for
the effective management of
environmental opportunities and
threats in light of corporate strengths
and weaknesses.
17 August 2015 23
Strategy Formulation
Mission Statement
– Purpose or reason for the
organization’s existence
– Promotes shared expectations among
employees
– Communicates public image important
to stakeholders
– Who we are, what we do, what we’d like
to become
17 August 2015 24
Strategy Formulation
Maytag Corporation
Mission Statement
To improve the quality of home life
by designing, building, marketing,
and servicing the best appliances in
the world.
17 August 2015 25
Strategy Formulation
Objectives
– The end results of planned activity
• What is to be accomplished
• Time in which to accomplish it
• Quantified when possible
17 August 2015 26
Strategy Formulation
Goals vs. Objectives
A goal is an open-ended statement of
what one wants to accomplish with no
quantification of what is to be achieved
and no time criteria for completion.
17 August 2015 27
Goals & Objectives
Corporate goals and objectives include:
– Profitability (net profits)
– Growth (increase in total assets, etc.)
– Utilization of resources (ROE or ROI)
– Market leadership (market share)
17 August 2015 28
Strategies
Defined:
A strategy of a corporation forms a
comprehensive master plan stating
how the corporation will achieve its
mission and objectives. It maximizes
competitive advantage and
minimizes competitive disadvantage.
17 August 2015 29
Strategies
3 Types of Strategy
–Corporate strategy
–Business strategy
–Functional strategy
17 August 2015 30
Strategies
Corporate Strategy
–Stability
–Growth
–Retrenchment
17 August 2015 31
Strategies
Business Strategy
–Competitive strategies
–Cooperative strategies
17 August 2015 32
Strategies
Functional Strategy
–Technological leadership
–Technological followership
17 August 2015 33
Hierarchy of Strategy
Corporate Strategy
Business
(Division Level)
Strategy
Functional
Strategy
17 August 2015 34
Policies
Defined:
Broad guidelines for decision
making that link the formulation of
strategy with its implementation.
17 August 2015 35
Strategy Implementation
Strategy
Implementation
Programs
Budgets
Procedures
17 August 2015 36
Initiation of Strategy
Triggering
event
•New CEO
•External intervention
•Threat of change in
ownership
•Performance gap
•Strategic inflection point
Stimulus
for change
in
strategy
17 August 2015 37
Strategic Decision Making
Strategic Decisions
– Rare
– Consequential
– Directive
17 August 2015 38
Strategic Decision Making
17 August 2015 39
Strategic Decision Making

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Basics of stratagic management

  • 1. 17 August 2015 1 Basic Concepts of Strategic Management
  • 2. 17 August 2015 2 Strategic Decision Making Mintzberg’s Modes – Entrepreneurial mode – Adaptive mode – Planning mode – Logical incrementalism
  • 3. 17 August 2015 3 Strategic Management Defined: Set of managerial decisions and actions that determines the long- run performance of a firm.
  • 4. 17 August 2015 4 Business Policy Defined: General management orientation that looks inward for properly integrating the firm’s functional activities.
  • 5. 17 August 2015 5 Four Phases of Strategic Management • Basic financial planning • Forecast-based planning • Externally-oriented planning (strategic) • Strategic management
  • 6. 17 August 2015 6 Strategic Management Highly Rated Benefits: • Clearer sense of strategic vision for the firm • Sharper focus on what is strategically important • Improved understanding of a rapidly changing environment
  • 7. 17 August 2015 7 Strategic Management Not always a formal process: • Where is the organization now? (Not where do we hope it is!) • If no changes are made, where will the organization be in 1 year, 2 years, 5 years, 10 years? • What specific actions should management undertake? What are the risks and payoffs involved?
  • 8. 17 August 2015 8 Challenges to Strategic Management Globalization – Internationalization of markets and corporations • Global (worldwide) markets rather than national markets Electronic Commerce – Use of the Internet to conduct business transactions • Basis for competition on a more strategic level rather than traditional focus on product features and costs
  • 9. 17 August 2015 9 Global Issues • European Union (EU) – Economic integration of 15 member countries • North American Free Trade Agreement (NAFTA) – Improved trade among 3 member countries • Mercosur – Free-trade area among Argentina, Brazil, Uruguay, and Paraguay • Association of South East Asian Nations (ASEAN) – Attempting to link members into a borderless economic zone
  • 10. 17 August 2015 10 E-Commerce 7 Trends: – Internet forcing companies to transform themselves – Market access and branding are changing, causing disintermediation of traditional distribution channels – Balance of power shifting to the consumer – Competition is changing
  • 11. 17 August 2015 11 7 Trends (continued) • Pace of business increasing drastically • Internet purchasing corporations out of their traditional boundaries • Knowledge becoming a key asset and source of competitive advantage
  • 12. 17 August 2015 12 Organizational Adaptation How organizations obtain “fit” within their environment: – Theory of population ecology – Institution theory – Strategic choice perspective – Organizational learning theory
  • 13. 17 August 2015 13 Adaptation to Changing Environmental Conditions Strategic flexibility: – Demands a long-term commitment to the development and nurturing of critical resources – Demands that the firm become a learning organization
  • 14. 17 August 2015 14 Learning Organizations Defined: An organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights.
  • 15. 17 August 2015 15 Learning Organizations Four Main Activities: • Solving problems systematically • Experimenting with new approaches • Learning from their won experiences and that of others • Transferring knowledge quickly and efficiently throughout the organization
  • 16. 17 August 2015 16 Evaluation and Control and Control Strategic Management Model Strategy Formulation Strategy Implementation Mission Objectives Strategies Policies Feedback/Learning Environmental Scanning Societal Environment General Forces Task Environment Industry Analysis Structure Chain of Command Resources Assets, Skills Competencies, Knowledge Culture Beliefs, Expectations, Values Reason for existence What results to accomplish by when Plan to achieve the mission & objectives Broad guidelines for decision making Programs Activities needed to accomplish a plan Budgets Cost of the programs Procedures Sequence of steps needed to do the job Process to monitor performance and take corrective action Performance External Internal Evaluation and Control
  • 17. 17 August 2015 17 Basic Model of Strategic Management Four Basic Elements
  • 18. Characteristics of Strategic Management Four aspects that set apart Strategic Management Interdisciplinary External focus Internal focus Future direction
  • 19. 17 August 2015 19 Environmental Scanning Defined: The monitoring, evaluating, and disseminating of information from the external and internal environments to key people within the firm.
  • 20. 17 August 2015 20 Environmental Scanning
  • 21. 17 August 2015 21 Environmental Scanning Identify strategic factors – SWOT Analysis – Strengths, Weaknesses – Opportunities, Threats – Internal Environment • Strengths & Weaknesses – Within the organization but not subject to short-run control of management – External Environment • Opportunities & Threats – External to the organization but not subject to short- run control of management
  • 22. 17 August 2015 22 Strategy Formulation Defined: Development of long-range plans for the effective management of environmental opportunities and threats in light of corporate strengths and weaknesses.
  • 23. 17 August 2015 23 Strategy Formulation Mission Statement – Purpose or reason for the organization’s existence – Promotes shared expectations among employees – Communicates public image important to stakeholders – Who we are, what we do, what we’d like to become
  • 24. 17 August 2015 24 Strategy Formulation Maytag Corporation Mission Statement To improve the quality of home life by designing, building, marketing, and servicing the best appliances in the world.
  • 25. 17 August 2015 25 Strategy Formulation Objectives – The end results of planned activity • What is to be accomplished • Time in which to accomplish it • Quantified when possible
  • 26. 17 August 2015 26 Strategy Formulation Goals vs. Objectives A goal is an open-ended statement of what one wants to accomplish with no quantification of what is to be achieved and no time criteria for completion.
  • 27. 17 August 2015 27 Goals & Objectives Corporate goals and objectives include: – Profitability (net profits) – Growth (increase in total assets, etc.) – Utilization of resources (ROE or ROI) – Market leadership (market share)
  • 28. 17 August 2015 28 Strategies Defined: A strategy of a corporation forms a comprehensive master plan stating how the corporation will achieve its mission and objectives. It maximizes competitive advantage and minimizes competitive disadvantage.
  • 29. 17 August 2015 29 Strategies 3 Types of Strategy –Corporate strategy –Business strategy –Functional strategy
  • 30. 17 August 2015 30 Strategies Corporate Strategy –Stability –Growth –Retrenchment
  • 31. 17 August 2015 31 Strategies Business Strategy –Competitive strategies –Cooperative strategies
  • 32. 17 August 2015 32 Strategies Functional Strategy –Technological leadership –Technological followership
  • 33. 17 August 2015 33 Hierarchy of Strategy Corporate Strategy Business (Division Level) Strategy Functional Strategy
  • 34. 17 August 2015 34 Policies Defined: Broad guidelines for decision making that link the formulation of strategy with its implementation.
  • 35. 17 August 2015 35 Strategy Implementation Strategy Implementation Programs Budgets Procedures
  • 36. 17 August 2015 36 Initiation of Strategy Triggering event •New CEO •External intervention •Threat of change in ownership •Performance gap •Strategic inflection point Stimulus for change in strategy
  • 37. 17 August 2015 37 Strategic Decision Making Strategic Decisions – Rare – Consequential – Directive
  • 38. 17 August 2015 38 Strategic Decision Making
  • 39. 17 August 2015 39 Strategic Decision Making