1. KYMBERLY KAY PROUTY
kymberly33@gmail.com 408.886.4881
AMBITIOUS AND DRIVEN OFFICE ADMINISTRATION PROFESSIONAL WITH EXPERIENCE AT MULTI-FACETED
JOBSIN RADICALLYDIFFERENT INDUSTRIES.PROVEN ABILITYTO GET ABOVETHESITUATION AND ASSESS; TO
REMAIN FOCUSED AND PERSISTENT THROUGH MANAGEMENT AND RESOLUTION OF DIVERSE CHALLENGES
AND OBSTACLES. FEARLESS IN THE FACE OF INTENSE CHALLENGES, EXCELLENT PROBLEM SOLVER TEAM
ORIENTED AND WORKS WELL INDEPENDENTLY.
AREAS OF EXPERTISE AND LEADERSHIP
Professional verbal and written communication Project Management
Good organizational skills Portfolio Management and Disposition
Process auditingand improvement Teambuildingand Leadership
Financial Management; accounts & budgeting Persistenceto learn new tasks and complete projects
TECHNICAL SKILLS
MS Office (Word, Excel, PowerPoint, Outlook & Publisher) QuickBooks, Formstack, Eventbrite, Mail Chimp
OFFICE EXPERIENCE
Design and production of Marketing Materials  Presentations & In-Services to Professionals  Event planning 
Payroll  Bookkeeping  Calendar management  Customer Service  Trade Show planningand management 
Tech support Client counselingfor financial decisions  Handlingof sensitivepersonal & financial information 
Writing and Editing  Volunteer coordination  Experienced in workingwith people with disabilities and the elderly
EMPLOYMENT HISTORY
April 2015 – Present Neighborhood Housing Services Silicon Valley, Operations & Lending Manager
Organized and managed company through shutdown of operation to Dissolution of the Corporation.Planned for
orderly wrap up of ongoing sales activities,oversawdisposition of physical assets and layoff of employees.
Maintained separatecash budget and accountingfor dwindlingcash resources;prioritizingexpenses with an eye to
finishing businessconcerns and ensuringprotection of customers and company reputation. Executed saleof
FannieMae loan servicingportfolio.Managed distribution of cash and loan portfoliosto various public agencies.
April 2014 – April 2015 Neighborhood Housing Services Silicon Valley, Real Estate Project Manager
Project Management for Acquisition Rehabilitation and Resale (ARR) as part of the Real Estate Development
Department: Developed system and processes to manage ARR through: due diligenceon property, lending
package, rehabilitation scopegeneration,vetting contractors,bid selection,construction management and
marketing to potential buyers. Completed 10 singlefamily projects with over $200k direct net revenue.
Produced marketing for Realtors ® and Homeownership Center. Instrumental in assessingHomebuyer Orientation
process and implementing new procedures to better serve public and agency clients.Managed and presented
Homebuyer Opportunities Orientation to potential clients.
August 2004 - July 2008 Silver State Mortgage/Indymac Bank - Assistant Branch Manager, Loan Officer
January 2003 - August 2004 Pacific Republic Mortgage (GMAC) - Loan Officer
April 2000 - December 2002 Union Planters Bank - Assistant Manager/Loan Officer.
January 1997 – April 2000 AccuBanc Mortgage - Assistant to Branch Manager/ Loan Officer.
All production from 1997 – 2008 was done with the VP, Branch Manager under the business name loanButler.
Moved with single VP Branch Manager through mergers and acquisitions of companies for 10 years. Coordinated
moving of equipment, ordering new phone lines and obtaining updated marketing collateral. Monitored pipelines
for 12+ loan officers in transition: ensured that customers were up to date on progress, that timelines were
adhered to, the loans closed and the sales staff got paid.

2. KYMBERLY KAY PROUTY
kymberly33@gmail.com 408.886.4881
Worked with the VP Branch Manger on personal production,as an Assistantfor one year then as a partner with
increasingpay splitfor production and management duties.After firstyear in the mortgage industry, counseled
veteran sales staff on loan programs and preparation of files.Quickly becameproficientin software platforms for
loan submission and approval.Trained staff & sales peopleon software for loan processing and the Microsoft
OfficeSuite. Consulted with sales staff on setting up, managing,marketing and maintaininga databasein Outlook.
Conducted extensive interview and counselingsessions with clients to assess financial goalsand adviseclients on
various mortgage solutions thatfitwith their long-term goals and currentsituation.Meticulously gathered and
prepared personal and financial information on each clientto ensure an approval oncea loan packagewas
submitted for approval.Kept conversations,files and databases confidential.Managed time-sensitiveprocess from
loan application to closingto meet or exceed Realtor and clientexpectations.
Prepared commission structureExcel spreadsheets for branch manager and sales staff to verify commissions.
Created extensive workbook in Excel to have a vehiclefor estimating fees and pre-qualifyingclients. Designed and
produced marketing pieces, planned & organized events for the branch and for sales people. Spoke at branch and
Realtor meetings on products and trends in the lendingarena.
August 1988 – August 1992 Zofcom – Administrative & Bookkeeping Assistant/Sales & Marketing
January 1993 – October 1996 newAbilities – National Sales Manager
Founding member of development and manufacturingcompany for tongue-activated controller for people with
quadriplegia.Handled all clerical functions, bookkeeping,manufacturingdatabases, insidesalesand ordering.
Personally developed evaluation systemfor disabled clients.Performed evaluations on disabled clients and held in-
services to hospital staff includingDoctors,Engineers and Physical & Occupational Therapists.
Planned,coordinated and ran all tradeshowevents. ProductManager for UCS 1000 with Tongue Touch Keypad
accessibility system.Met regularly to communicate customer wants and needs to engineering to promote efficient
and appropriateproduct development. Collaborated on timelines for design and production and regularly audited
progress to ensure deadlinewould be met.
Partof the team writingand editing grant submissionsto the National Institutes of Health. Wrote firstdraftof User
Manual for the USC 1000 includingall ancillary systems.
OTHER ACTIVITIES AND VOLUNTEER WORK
1998 – 2002 Served on Los Gatos districtBoard as Chairof Affiliates and ProgramCommittee
2003 – 2007 Committee Member for “Operation Reindeer”
2001 – 2003 Facilities Manager for local church
2003 – 2008 Church Treasurer
2009 – 2011 Co-Facilitator for Food Pantry and Spaghetti Dinner for the Hungry & Homeless at a local church
2008 – 2014 Volunteer Coordinator and Event Planner,Alta Vista Elementary
EDUCATION
Henry M. Gunn H.S., Graduate
Foothill and DeAnza Colleges, Business Administration, Marketing & Accounting
LICENSES
California Department of Real Estate in 2009 #01874120
Mortgage Loan Originator License January, 2013 #969792
REFERENCES AVAILABLE UPON REQUEST