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Bryan Courtney Resume


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Bryan Courtney Resume

  1. 1. 436 Eden Roc Circle #301 317-362-9644 Virginia Beach, VA 23451Bryan CourtneyExperience May 2011-Current LoanCare Virginia Beach, VA Loss Mitigation Manager  Manage performance metrics of the Loss Mitigation department staff.  Company Portfolio is primarily GNMA (47%) and FNMA (28%)  Ensure compliance with regulatory needs of GSE, State, and Federal laws.  Partner with Investor accounting to ensure GNMA exceptions, and FNMA rejects are being resolved in a timely manner.  Identify loans that need to be bought out pools based on workouts and insure they are placed in a client asset investor.  Monitor DQ Rate reports to insure in compliance with GNMA requirements based on delinquency buckets.  Identify trends and develop process improvements and system enhancements to improve department and company effectiveness.  Ability to recruit highly motivated and successful staff.  Prepare cost analysis for component Loss Mitigation as well as in house Loss Mitigation.  Meet with clients and review processes and suggest opportunities for success.  Prepare and maintain budget for staff of 36 people.  Prepare and review ad hoc reports to assist in developing departmental strengths.  Appears on behalf of LoanCare at trials when necessary.  Provides a monthly business review to senior management to assist in planning and budgeting. 2008-May 2011 Aurora Loan Services Indianapolis, IN Default Resolution Advocate September 2010  Witness appearance – Involves reviewing case files and testifying on behalf of Aurora Loan Services as to the facts of the case.  Settlement negotiation – Work with all parties involved to develop a equitable resolution.  Litigation Resolution of Contested Matters – Provide Depositions, and testifying regarding process and business practices. Identifying issues on files that may assist with Contested Matters. Loan Resolution Underwriter III HOPE NOW Team March/2008- Feb 2010
  2. 2.  Travel to HOPE NOW, Treasury, and politically sponsored events nationally and meet with borrower’s to discuss and work through multiple resolutions. Review and Underwrite Forbearance agreements, modifications, short sales, and Deed in Lieu’s based on Home Affordable Modification Program and Standard guidelines for GSE and Non GSE investors. Determine if an eminent default and or fraud exists by investigating loan documents both past and present. Train and collaborate with National Home Retention Specialists to educate them on guidelines and requirements.2005-2007 Aegis Wholesale Corporation Houston, TXNational Corporate Trainer / National Accounts Sales Manager Develop, deliver, and maintain the training for over 300 employees. Assist in coaching and mentoring new Account Executives. Research and develop cost effective training for over 34 National Branches. Manage day to day business of a 7.2 billion a year National Accounts department with 34 branches and 234 employees. Due large Audience Presentations for multiple Companies. Introduced and Developed account relationships with Market Leaders in Originations. Develop and grow business leads from National Broker base. Reviewed and authorized pricing principles and established program parameters for Mortgage Brokers nationwide. Managed the development and delivery of Sales, System and Product training for all locations nationwide. Mediate conflict between multiple branches and National Accounts.2002-2004 Preferred Mortgage Lending Inc Indianapolis, InPresident/Owner Created a business plan, obtained financing, licensed, and managed a multi million dollar mortgage brokerage company. Sourced, hired, and trained all personnel. Created and implemented a ground up marketing plan. Increased business volume from 1.5 million a month to over 14 million a month in less than a year. Prepare and direct marketing efforts for new lines of business. Develop processes to insure regulatory compliance issues were met. Recruit, hire, and train Loan Officers on use regulatory requirements, origination systems and mortgage products. Oversee and manage branch functions. Originate first and second mortgages. Develop business leads and cultivate community relationships to insure
  3. 3. success of the branch. 2000-2002 Irwin Mortgage Indianapolis, In Training Specialist  Developed and implemented Sales and Support system training for a staff of approximately 1,000 people.  Developed and delivered job skills training for all major job functions nationally.  Researched, selected, and implemented the companies first web based training solution. 1996-2000 Bank One Mortgage Indianapolis, In Training Specialist  Created and delivered all LOS training for a sales staff of over 1,000.  Created and delivered performance specific training for Loan Originators, Processors, Closers, and Customer Service personnel. 1995-1996 Bank One Mortgage Indianapolis, In Secondary Marketing/Investor Relations  Served as Liaison to multiple investors negotiating rates, resolving pool issues, and insuring up to date pipeline maintenance.  Assisting retail branches with pool completion assessments. 1993-1995 American Eagle Outfitters. Indianapolis, In Store Manager  Manage, hire, and train a 24 employee staff.  Increased sales from 800 thousand to 1.4 million. 1984-1993 United States Army Drill Instructor/Graphics Illustrator  Train and develop new recruits to perform various functions at a peak level.  Train Broadcaster and Journalism students’ presentation skills.  Develop multiple presentation materials for briefings.Education 1988-1992 Central Texas College  Business Administration.  Attended numerous military leadership schools.References Available upon request.