This resume is for Emilio Valdes Jr, who is seeking a challenging position utilizing his skills in customer service, electronics, and various work experiences. He has a Bachelor's degree in Electrical Engineering and Communication Technology as well as an Associate's degree in Computer and Electronics Engineering Technology. His work history includes positions in room service, as an ATM technician, and as a courtesy clerk at a grocery store. He has skills in areas such as circuit design and testing, computer maintenance, and customer service.

1. EMILIO VALDES JR
5225 Elizabeth St. Apt 5
Cudahy, California 90201
valdesjr200@gmail.com
323-680-2973
OBJECTIVE:
Obtain a challenging position in an organization that will benefit from my customer service skills, well-
rounded work experience,education, leadership abilities and work ethics.
SKILLS AND QUALIFICATION:
Electronics
 Built and tested digital and analog circuits, AM/FM receivers and transmitters, AC and DC
circuits, amplifiers, timers, and oscillators.
 Troubleshot AC and DC circuits, identifying faulty components, power supplies, oscillator and
timer circuits; and logic circuits to the component level
 Utilized testing equipment including Oscilloscope, Frequency Generator, Pulse Generator, DMM,
AC and DC power supplies.
 Measured and determined frequency responses for high, low, and band pass filters
 Read basic digital schematics and determined outputs based on inputs
 Solved and evaluated mathematical expressions used in basic science and electronics
 Basic soldering experience
 Simulate and design electronic circuits using Multisim and VisSim
 Knowledge of Hydraulics and Pneumatics
 Microsoft Excel, Microsoft Power Point, Orcad, MathLab, Microsoft Visio, Microsoft Word
ATM
 On-site diagnosis and technical fixes like card jams, bill jams, and software jam as well as
network connection problems.
 Maintenance on the ATM machines which include replacement of card reader belts, light bulbs,
air filters, and much more.
 Installed and inspected components, final products inspections
 Troubleshot repairs and maintenance including on-site emergency repairs
 Operated heavy equipment’s
 Fixing problems such as worn card readers and malfunctioning cash dispensing system.
Test Equipment
 Ability to use and troubleshot: Oscilloscope, Multimeter, Function Generator and Power Supply
Computers
 Troubleshot main components and peripherals of microcomputer systems
 Analyze microcomputer system performance by utilizing information from system,
diagnostics, and utilities
 Install and configure operating system utilities, programs and hardware
Customer Skills:

2.  Proven Customer care skills, professional and patient demeanor
 Good written and oral communication skills
 Stellar attendance in both school and work setting
 Project management
Analytical Skill:
 Solve and evaluate mathematical expression used in basic science and electronics
 Model complex processes using mathematical formulas
 Ability to brainstorm; develop solutions to problems
 Evaluate combinational logic expressions
 Ability to take directions and independently
Room Service Busser
 Reset tables in a speedy professional and effective manner as guests leave the restaurant.
 Grooming on the entire restaurant and its perimeters.
 Supporting servers and service staff with refills and cleaning tables.
 Set tables with clean linens and silverware and remove soiled dishes, glassware and
silverware from the tables.
 Maintain the hallway from the hotel clean and clear from tables and dirty dishes.
 Remove all plates and glasses etc... and wipe crumbs onto a tray when the guest leave.
Room Service Server
 Knowledge of service time, menu, and specials.
 Responsible for each guest check and co-ordination of tables/ trays pick-ups.
 Responsible for set-up, delivery and presentation of VIP and other guest amenity.
 Responsible for ensuring that Room Service orders are promptly and accurately delivers.
 Highly skilled in retrieving all food orders and beverages from the kitchen and placing on
table in keeping with departmental standards.
 Comprehensive knowledge of transporting tables and trays from Room Service to guest
rooms.
 Able to welcome guests professionally.
Banquet Convention Set – Up
 Provide all group guests with a lasting experience of the resort with intent for return
business
 Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room are
set as contracted. Confirm and setup A/V equipment needs to contract for the event.
 Open rooms for use adjusting lights, sound volumes, and temperature as needed for each
room before guests arrive.
 Be in communication with the lead catering staff regarding any special needs.
 Assist in ensuring that the events are on time. Make adjustments as needed and relay
that information to the appropriate personnel.
 Pass any information that is needed to the next staff member on duty.

3.  Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
 Ensure there is proper back up in the event that any equipment is not properly
functioning.
 Maintain high standards of safety and cleanliness in all areas of the Conference Center.
 Communicate any areas of need, problems, and concerns from guest to Banquet
Manager.
 If no upcoming events, please have rooms in a readiness position for any possible site
inspections. Ensure that meeting rooms are re-set for next event contract if it is within
one day of previous event.
 Schedule or perform maintenance and repair as directed by Banquet Manager.
 Keep inventory of all Conference Center necessities and order or pick-up when in need
(on hand food and beverage items, cleaning supplies, paper products, linens, tables,
chairs, a/v, misc.).
 Perform a monthly inventory of all Conference Center property and give to Convention
 Services Manager for review.
 Work with Guest Services to transport any and all items needed for an outdoor event not
within the Conference Center and tent areas.
 Attend Safety Committee meetings to discuss safety issues around the resort.
 Work closely with Banquet Manager as to any details of banquets/events, done in weekly
 BEO meeting, otherwise in verbal communication.
 Assist Group Sales and Catering in all endeavors.
Fine Dining Server
 Greet customers as they arrive at the restaurant and inquire into their seating preferences
 Gauge customers’ seating needs (by counting number of people in a party) and lead them
to appropriate tables
 Assist customers in seating and provide them with menus
 Provide customers with information on revolving menu items and daily specials
 Leave customers for a little time to give them a chance to choose from the menu but keep
an eye out for customer calls
 Answer questions regarding menu items and ingredients and provide information
regarding diet items and specials
 Suggest appropriate wines and other beverages to go along with customers’ meals
 Maintain knowledge of any items that the kitchen may be running out of
 Take orders for lunch and dinner and repeat taken orders to ensure accuracy
 Inform customers about the time it will take for their orders to be prepared and served
 Relay orders to the kitchen and ensure that they are prepared according to recipe
 Check prepared orders for accuracy and portion and ensure that they are served in a time
efficient manner
 Prepare drinks according to customers’ instructions and serve then in a timely manner
 Ask customers if they would like anything else with their orders
 Assist cashiers in preparing checks for served meals and deliver checks to customers
 Take payment in exchange of services rendered and tender any change

4.  Make sure that tables are cleared, cleaned and bussed properly before the next set of
customers arrive
Barback
 Consistently collect, wash, sanitize and restock all glass and barware for repeated
bartender use.
 Efficiently and continuously re-stock bartender serving stations with liquor, ice, fruit,
straws and napkins as necessary for bartender use.
 Perform general duties such as taking out trash, stocking restrooms, and complying with
special requests set forth by management.
 Maintain ongoing daily "Out of Stock" supply list and "Weekly Alcohol Use" lists to help
expedite supply orders.
 Execute weekly inventory of alcohol at all stations, liquor cage, walk-in cooler and liquor
room for Bar Manager to place reorders.
 Receive and back-stock weekly alcohol and supply deliveries into assigned and allocated
areas of the bar.
 Ensured that the inventory of the drinks at the bar is well stocked.
 Assisted the bartenders during rushes by serving drinks.
 Fully knowledgeable on the recipes of the drinks served at the bar.
 Managed closing duties, including cleaning entire bar area and back area
 Provided prompt, efficient, friendly, and quality service at all times
 Assisted servers by effectively handling customer complaints and special requests
Bartender
 Greet customers and present beverage menus
 Make recommendations and answer all related inquiries
 Check identification of customers to verify they are of legal drinking age
 Take orders from serving staff or directly from customers
 Record drink orders accurately into register system
 Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes
 Peel, slice and pit fruit for garnishing drinks.
 Mix and garnish cocktails according to standard specs
 Serve snacks to customers seated at the bar
 Upsell drink and snack items to customers
 Respond promptly to requests from customers in a polite and professional fashion
 Attempt to limit problems related to customers' excessive drinking by following
established procedures
 Process transactions using the POS system
 Prepare checks for customers
 Process customer payments
 Arrange glasses and bottles into attractive and functional displays
 Ensure clean glasses, bar equipment and working areas
 Comply with all health, safety and hygiene standards and policies
 Balance the cash register at the start and close of each shift

5.  Monitor inventory
 Order and restock bar inventory
Courtesy Clerk
 Assist customer with check stands, bagging groceries and providing carry out service.
 Conduct price check; take “return” products back to proper shelf locations.
 Maintain store shelves by cleaning and fronting products.
 Gather shopping carts from the parking lot.
 Sweep and mop floors.
 Assist in the prompt clean-up of spills.
 Basic housekeeping duties.
EDUCATION:
ITT Technical Institute, Torrance, CA Graduate: December 2014
Bachelor of Science Degree, Electrical Engineering and Communication Technology
ITT Technical Institute, Torrance, CA Graduate; January 2013
Associate of Science Degree, Computer and Electronics Engineering Technology
WORK HISTORY:
Room Service Server and Busser Disney Grand Californian Hotel November 2012 – Present
1600 Disneyland Dr, Anaheim CA 92802
(714) 300-7137
ATM Technician Diebold Inc November 2015 – April 2016
6181 Chip Ave, Cypress CA 90630
(714) 820-1300
Courtesy Clerk Lucky’s/ Albertson’s July 2008 – October 2012
4155 Tweedy Blvd, South Gate CA 902080
(323) 569-1588